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- ...practices to reduce delinquency, improve cash realization, strengthen controls, and optimize cost-to-collect. The Manager serves as the primary... ...bottlenecks and waste (e.g., dispute blockers, approval delays, data gaps), and drive implementation of process/control improvements....
- ...application operations, manage team performance, and ensure strong controls and accurate AR ledger outcomes. This role requires advanced... ...continuous improvement. The ideal candidate can translate performance data into action, develop team capability, and partner with...
- ...Retrieval & Interpretation: Lead remittance management across bank data, lockbox files, customer portals, and email standardize... ...communicate insights and risks to leadership. Process Improvement & Controls: Identify control gaps and improvement opportunities (e.g.,...
- ...requires advanced understanding of end-to-end finance processes, controls, and policies, along with strong stakeholder management to... ...policies, and how upstream issues (billing, pricing, delivery, master data) create disputes. People Leadership: Proven ability to...
- ..., pricing/rate cards, contracts/terms, and internal operational data to validate claims and determine outcomes. Escalation & Negotiation... ...or documentation-based denial. Financial Impact & Controls Awareness: Understand and communicate dispute impacts to accounts...
- ...to lead daily collections operations, manage team performance, and ensure policy-compliant execution aligned to end-to-end finance controls. This role owns service levels and portfolio health, provides escalation leadership, and drives continuous improvement to reduce...
- ...Continuous Improvement Leadership: Apply methodologies (e.g., value stream mapping) to identify bottlenecks, root causes, and automation/control opportunities drive implementation and track realized benefits. Governance & Executive Reporting: Lead operational governance...
- ...Cause Resolution: Investigate drivers of delinquency (billing errors, pricing/contract misalignment, missing proof of delivery, master data issues, unapplied cash, dispute volume) and coordinate corrective actions to enable payment. Escalation Management: Serve as...
- ...discrepancies, shipping errors, and compliance-related fees. Root Cause Analysis : Conduct thorough research by gathering and analyzing data from various sources (e.g., ERP, portals, customer systems, proof of delivery) to determine the validity of each dispute....
- ...PBCS), Enterprise Planning & Budgeting Cloud Services (EPBCS), Enterprise Performance Reporting Cloud Services (EPRCS), Enterprise Data Management Consolidation (EDMCS), Profitability & Cost Management Cloud Services (PCMCS), Oracle Financial Data Quality Management Enterprise...
- ...and culturally aligned communication. Our commitment to operational excellence is matched by our strict adherence to international data security standards, ensuring every interaction reflects the highest level of professionalism and integrity. THE ROLE We are seeking...
Berjaya Star Sdn Bhd
Malaysiaa month ago
