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- ...Description: The Customer Service Manager - Multilingual Support is responsible for the day-to-day leadership, performance, and development of the multilingual support organization in Cebu. The role ensures stable 24/7 operations, strong execution discipline, and high...
- ...related technical field. At least 2 years of experience in customer or technical support, preferably in a digital advertising or BPO environment... ...(BPO or SaaS support preferred). Experienced in managing live chat and ticketing systems like Zendesk, Freshdesk,...
- ...degree (MBA or equivalent) is a plus and may be considered alongside relevant operational management experience. Experience At least 2 years of experience in customer support, technical support, workforce management, or a related BPO operations role....
- ...At least 2 years of professional experience in backend product support, ad tech engineering support, technical integrations, or a... ...platforms, multi-tenant architectures, and platform lifecycle management. Proven growth into leadership roles such as team lead, training...
- ...years of experience in backend product support, ad tech engineering support, technical... ...architectures. Proven growth into leadership, QA management, or senior technical roles.... ..., process adherence, communication, and customer experience. 4. SQL-Driven Quality Analytics...
- ...The Role As a Customer Support representative, you will be the first point of contact for our customers, providing exceptional service and support. You will be responsible for addressing customer inquiries, resolving issues, and ensuring a positive customer experience...
- ...Description Role Identify and assess customers' needs to achieve satisfaction. Build... ...~2 - 3 years proven customer support experience. ~ Customer orientation and... ...communication skills. ~ Ability to multi-task, prioritize, and manage time effectively....
- ...Overview: We are seeking a proactive and customer-focused professional to join our... ...Requirements Key Responsibilities Manage inbound customer enquiries via phone and... ...platforms, and automation tools effectively. Support implementation of AI-driven enhancements...
- ...technical implementation engineers, account managers, and client solution teams. Translate... ...-stack product architecture, backend support workflows, and ad tech fundamentals.... ...Work closely with Product, Engineering, Customer Success, and Revenue Enablement teams to...
- ...Customer Support Specialist at Alt Legal (Remote) Location: Remote Only The Company: Alt Legal is a fast-growing SaaS-based legal technology... ...law firms and Fortune 100 companies trust our software to manage hundreds of thousands of filings daily. We are a diverse...Remote job
- ...If you’re a customer-focused professional with strong communication skills, confidence in handling customer concerns, and the ability... ...Ensure customer satisfaction and provide professional customer support. Acknowledge and resolve customer complaints, whilst ensuring...
- ...Role Overview Our organization is seeking a strategic and technically proficient Technical Training Manager to lead the enablement function for our global support and integrations teams. In this role, you will define the long-term educational roadmap, ensuring our...
20 - 25 $ per hour
...experience and delighting sports fans globally. Reporting to : Manager, Customer Service Location : Remote Schedule : Full-Time (hours... ...the collectibles business. About The Role Customer Support Associates act as a liaison between Fanatics Collectibles,...- ...currently has 200+ engineers, testers, product managers etc. working across 20+ partners. We... ...to deliver the best outcomes for our customers, our partners and our people. About... ...currently seeking experienced Technical Support Representatives to join our dedicated team...
- ..., Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven... ...based platforms ~ Other related tasks assigned by managers of the Clients and/or Helpware Skills and...
- ...Join our growing team as a Customer Support Agent , where your strong customer service skills and interest in the iGaming sector will be pivotal. In this role, you will ensure our customers' satisfaction by addressing inquiries, resolving issues, troubleshooting, and...
- ..., Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven... ...based platforms ~ Other related tasks assigned by managers of the Clients and/or Helpware Skills and...
- ...Summary: We are seeking a proactive, detail-oriented, and customer-focused Online Customer Support Specialist to join our growing digital team. Based in... ...point of contact for Nick Scali's online customers — managing enquiries, processing order-related requests, resolving...
- ...with global clients. Our services enable businesses to hire, manage, and pay employees internationally with ease. We are committed... ...for our team. Position Overview We are looking for a Customer Support & Onboarding Specialist to join a fast-growing global SaaS...
- ...mission to enable service teams to collect, analyze, and publish customer satisfaction feedback. Measuring and improving customer... ...more on our website: Job Description As a Customer Support Specialist, you’ll be responsible for responding to Simplesat...
- ...We’re looking for a Customer Support Specialist to support U.S. residential solar customers through inbound voice (primary) and email (secondary) channels. In this role, you’ll manage customer interactions end‑to‑end—from case creation in Salesforce to resolution, scheduling...
- ...into the company we are today By joining us as a Specialist I, Customer Support Administration, you will act as an intermediary between the... ...and email. Perform commercial screening of orders. Manage customer order records. Assist in workload management and...
- ...Customer Support Specialist Comp: 1200-1600 USD Search: South Africa & Philippines Hours 9:30am -6:00pm EST 2 interviews and a... ...ensuring a high level of customer satisfaction. â Order Management: Assist customers with order inquiries, returns, servicing,...
- ...years of experience in backend product support, ad tech engineering support, or technical... .... Proficient in navigating Ads Manager or similar advertising platforms to drive... ...Work closely with Product, Engineering, Customer Success, and Revenue Enablement teams to...
- ...About this Position As a Customer Service Support Specialist, you will play a crucial role in ensuring our European clients receive exceptional... ...placement through delivery. This position is essential for managing the order processing lifecycle in SAP, addressing customer...
- ...Nielsen is seeking a Technical Support Representative to provide remote software... ...Log all incoming support requests into customized ServiceNow issue-tracking software Unlock... ...the appropriate subject matter expert or management Must be able to determine when to escalate...
- ...00 PM (Australia Shift) Role Overview: We’re looking for a Customer Support, Configuration & Enablement Specialist to provide Level 1 and Level 2 support, assist with system configuration, manage customer help content, and own release communications. This role combines...
- ...Technology, or related field. At least 2 years of experience in customer or technical support, preferably in a digital advertising or BPO environment.... ...platforms like Zendesk and Salesforce. Expertly manage a high volume of complex call center inquiries involving campaign...
- ...- it’ll be a fun journey! Position Summary: Takes initial customer calls and answers general questions regarding company products... ...appropriate resources including inbound sales, billing, technical support, etc. Follows-up to customer inquiries regarding orders,...
- ...Who we are: Stable. Supportive. Success-driven. eFlexervices is a premier BPO company with... ...At eFlexervices, we're not just hiring Customer Support – we're empowering your talent... ...messages; you are a master of momentum. By managing high-speed communication in Slack,...