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- ...POSITION TITLE: Customer Experience & Support Manager (Industrial Automation) WORK LOCATION: Makati City WORK SETUP: Onsite, Day Shift SALARY: PHP 40,000 - 50,000 We are seeking a highly capable and service-oriented Customer Experience & Support Manager to...
- ...About the role: Department: Support (CSR) Location: Corporate office Roles and Responsibilities: Manage communications with clients and users Assist teams with escalations, spot training of other CSR Ensure satisfactory handling of support conversations...
- ...degree (MBA or equivalent) is a plus and may be considered alongside relevant operational management experience. Experience At least 2 years of experience in customer support, technical support, workforce management, or a related BPO operations role....
- ...related technical field. At least 2 years of experience in customer or technical support, preferably in a digital advertising or BPO environment... ...(BPO or SaaS support preferred). Experienced in managing live chat and ticketing systems like Zendesk, Freshdesk,...
- ...years of experience in backend product support, ad tech engineering support, technical... ...architectures. Proven growth into leadership, QA management, or senior technical roles.... ..., process adherence, communication, and customer experience. 4. SQL-Driven Quality Analytics...
- ...At least 2 years of professional experience in backend product support, ad tech engineering support, technical integrations, or a... ...platforms, multi-tenant architectures, and platform lifecycle management. Proven growth into leadership roles such as team lead, training...
- ...Role Title: Customer Support Specialist (Revenue Cycle Management) Target Start Date: ASAP (November 17 or November 24) Salary Range: Php 33,000 package Work Schedule: Nightshift (9:00 AM EST - 6:00 PM EST) Work Set up: Onsite in Ortigas, Pasig City (Possibility...
- ...WE’RE HIRING: Customer Support Expert! Turn every parent interaction into a caring, meaningful experience. Join a customer-focused team... ...navigating their child’s feeding journey. The role involves managing consumer inquiries, assisting with order processing and...
- ...Cebu City) for 6 months before WFH A day in the life of a Customer Service Representative includes . . . Performing detailed... .... . A keen eye for detail and strong organizational, time management, and problem solving skills The ability to break down complicated...
- ...Tasks required: Set up and manage Intercom from the ground up, including inbox structure, workflows, routing rules, automations, and customer support processes. Configure and optimize AI agents, chatbots, and automation tools to improve response quality, efficiency...
- ...Provide exceptional customer service by addressing inquiries and resolving issues through... ...years of relevant experience in customer support. Skills and Competencies: Strong communication... ...Skills and Competencies: Ability to manage time effectively and prioritize tasks....
- ...Customer Support Engineer — Manila, Philippines (Remote) --- About emnify emnify is a global IoT connectivity platform provider, enabling... ...at the MVNOs World Awards 2025, awarded Platinum for eSIM Management Platform Innovation by Juniper Research, and ranked among...
- ...mainly responsible for: Generating revenue from parts/service sales according to the objectives of the SASD Customer Support Section Customer relations management, providing after-sales, commercial, and technical support to assigned accounts 2.0 DUTIES AND...
700 $
...Customer Support Associate – SeatGeek Job Description Location: Remote – Philippines Expected Start date: October 19, 2026 Working... ...learning new systems, policies, and workflows Ability to manage multiple priorities in a fast-paced environment A track record...Remote job- ...Job Summary Customer-focused and technically skilled Spanish Technical Customer Support Representative to deliver exceptional support to customers across the Latin... ...customers Experience handling escalations, managing conflict, and resolving issues professionally...
- ...Provide excellent customer service to members of company and the other individuals seeking assistance by answering questions about products... ...operations Perform any other office tasks as assigned by Manager. Graduate of any Bachelor’s Degree (4-year course)...
- ...JOB DESCRIPTION The Customer Support Representative will manage customer support cases that require investigation, follow-up, and coordinated resolution. The successful candidate should be organized, capable in the relevant field, and able to work professionally with...
- ...Customer Support Representatives provide a critical front line of support via telephone, email and webchat for the client's customers. Customer... ...people of all levels Excellent attention to detail, time management skills and ability to multi-task Keen interest in...
- ...Description Act as the first point of contact for customers seeking assistance with products and services. Respond to customer inquiries... ...a good listener. Responsibilities and Duties: Ability to manage difficult or emotional customer interactions. Working...
- ...Job Description A customer support account for Machship. Responsible for supporting daily freight and consignment operations through proactive monitoring, coordination, and administrative management. This role ensures shipments are tracked, issues are escalated...
- ...The Head of Support is responsible for leading the Support team and its members and ensuring... ...the ability to influence change and can manage across multiple departments and... ...& Key responsibilities Overseeing all customer (consumer) support, pre-live client support...
- ...Customer Service Representative (CSR) Salary: ₱22,000 Basic Pay Benefits: FREE HMO Coverage... ...through proactive and responsive support tailored to each author's needs Build... ...detail and excellent organizational, time management, and problem-solving skills The ability...
- ...POSITION TITLE: Customer Support Coordinator WORK LOCATION: Albang WORK SETUP: Day Shift SALARY: PHP 20K to PHP 25K KEY... ...Respect Analytical and Numeracy Problem Solving Time Management Strong communication skills Excellent in written and spoken...
- ...and ensure prompt dispatch Track orders from warehouses to customers, managing inquiries, complaints, and resolutions effectively... ...warehouse teams for credit/debit notes Provide comprehensive support to customers and sales, collaborating closely with Marketing...
- ...We are seeking highly motivated and customer-focused Bilingual Customer Support Representatives to join our growing team. In this role, you will provide... ...to resolve customer concerns. Assist with account management, technical troubleshooting, and service inquiries....
- ...Are you the kind of leader who wants to understand how the operation really works? We are looking for a Customer Service Manager to join our English Support organization in Cebu. Working closely with the Head of English Support, you will help lead our Team Leads and...
- Mag-handle ng queries and concerns ng Home Credit clients and external inquiries through phone. No work experience required! Willing to work in Vertis North, Quezon City (Maximum travel time of 1 hour) Excellent Communication Skills (Tagalog, English, and Written...
- ...We are looking for a customer-focused and reliable Customer Service Representative to handle a Financial Services Account . The role... ...service inquiries while providing professional and efficient support. Key Responsibilities Handle customer inquiries through phone...
- ...Respond to customer inquiries via phone, email, or chat in a courteous and timely manner Provide accurate information about products, services, and policies Resolve customer complaints efficiently, ensuring customer satisfaction Document customer interactions...
- ...Description Provide excellent customer service and support via various communication channels. Assist customers in troubleshooting and resolving issues with products and services. Maintain accurate records of customer interactions and feedback. Collaborate...