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- ...related field. Minimum of 7 years of experience in a service management role. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to handle customer complaints and resolve issues. Strong understanding of service...
- ...first-class shopping malls. DUTIES He/she shall drive the Customer Sales team to excel in phone sales and service delivery,... ...international hotel in the same capacity Preferably proficient in managing various distribution systems e.g. Opera, GDS, Channel Manager,...
- ...Customer Lifecycle Manager Location: Philippines, Manila Department: Payments, Savings & Engagement Reports to: Business Head – Payments, Savings & Engagement Role Overview At Tonik, growth hinges on guiding customers from their first experience...
- ...Join our Team We are now looking for a Customer Operations Manager (COM) who is data- and value-driven, with a strong focus on contractual fulfilment and operational excellence across the full lifecycle of commercial engagements. In this role, you will act as Contract...
- ...The Customer Success Manager’s primary duty is to ensure the needs of the client are understood and satisfied by working closely with the Executive Assistant. The Customer Success Manager is responsible for maintaining work quality, initiating continuous improvements...
- Achieve set targets for the Customer Experience Team by bridging the gap between the customers and Home Credit, and developing and implementing... ...Advanced skills in Process Mapping and Project Management Advanced skills in data analysis, customer insighting, and...
- ...Job Summary The Customer Relationship Manager is responsible for building and maintaining strong relationships with customers to drive loyalty, satisfaction, and repeat business. The role develops and implements customer retention strategies, manages service programs,...
- ...do this by giving smart, creative, passionate people opportunities to create awesome. And That's Where You Come In Customer Success Managers, as part of the Customer Experience team at Instructure, are strategic partners who provide value to our customers by forging...
- ...you. So, what's the role all about Our Technical Account Managers are seasoned account management and technical resolution professionals... ...at the top of their field. They are unified in exceeding customer expectations, improving our processes and technology, and...
- ...ROLE OVERVIEW: The Customer Development Manager of Heineken Philippines is responsible for co-developing strategy, monitoring business performance and effectively executing channel plans which maximizes the Company's trade marketing investment to deliver business objectives...
- ...and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience... ...future of customer experience together. Customer Success Manager - Manila, Philippines Summary: As a Customer Success Manager...
- ...opportunities in a fast-changing world. J ob Description: We are looking for a highly responsive, technically savvy Customer Success Manager who thrives in a fast-paced, high-volume environment. This role is focused on managing a large book of transactional...
- Job Type Full-time Description As an SMB Customer Success Manager , you'll serve as a trusted resource for a broad base of small to mid-sized clients in a pooled support model. Your focus will be on client retention, platform adoption, and resolving escalations...
- ...Exchange and are looking for highly skilled, motivated, and resourceful people to join our journey. About the Role As a Customer Success Manager, you will support and nurture a portfolio of B2B clients, helping them achieve success with our products and services. A...
- ...2012 and served global businesses with over $1 billion in Trade Payments. Finstro provides a complete cashflow management platform, enabling customer and supplier payments and providing innovative credit-based solutions to help businesses grow. We are the...
- Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations... ...Work Life Better™- Reflects our commitment to employees, customers, partners and communities globally. Location: Work is what...
- ...Join us and be a part of a pioneering team. Tricentis' Renewals Team is a critical part of our Customer Experience organization. As a Customer Growth Renewals Manager , you will be a key contributor and part of a team of Renewals Managers located in our APAC region...
- ...thousand people wakes up every day to make our product and our customers' lives better. At SafetyCulture, you'll hear 'yes, let's give it... ...than it scares you, you'll fit right in The Role As a Manager of Customer Success, you'll lead a team of Customer Success Managers...
- ...The role of a Customer Success Manager at Canonical Customer success is a new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer...
- ...What you will do - Work closely with the Business Head to manage Key Clients and ensure world-class service experience Understand... ...articulate, Capillary's value proposition effectively to all types of Customers and ability to interact with any level within the customer...
- ...project streams, or new service lines. 2. Client Relationship Management Serve as the primary commercial point of contact for key... ...uncover pain points and future requirements. 3. Partnership With Customer Success Operations Manager (CSOM) Coordinate closely with...
- ...industry Do you take pride in driving retention and growth among valued customers by understanding their business needs and helping them succeed We're looking for a motivated Customer Success Manager to join us, as part of our growing Customer Success team, in our...
- ...Kenvue Is Currently Recruiting For a Customer Development Manager (VisMin) What We Do At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we're the house of iconic brands - including NEUTROGENA...
- ...Join our Team About this opportunity: Are you a proven leader with a passion for customer satisfaction If so, you might be the next Customer Project Manager (CPM) at Ericsson. In this role, you'll take charge of Fulfillment Assignment Specifications (FAS) and ensure...
- ...Position Summary: The Senior Manager of Customer Experience oversees the Customer Experience teams for accounts that he/she supports. Responsible for the design, development, and delivery of training and quality programs for customer service representatives, to ensure...
- ...lead the daily operations of the assigned CRM program. This role is responsible for planning, executing, and optimizing customer relationship management campaigns that drive engagement, retention, and long-term loyalty. RESPONSIBILITIES: Campaign Operations &...
- ...organization, and we want you to be a part of that. JOB SUMMARY: We are seeking a highly motivated and experienced Manager of Customer Onboarding (Philippines) to join our growing team. In this pivotal leadership role, you will be responsible for managing and...
- ...Position Purpose: The CX Manager is responsible for the cross-functional management of all quality assurance and client experience improvement... ...quality assurance programs. Establishes standards governing customer interactions, implements screening programs to monitor those...
- ...Company Description The Customer Success Supervisor will lead a team of customer success representatives who are responsible for... ...world-class customer experience to clients. The supervisor will manage the day-to-day operations of the team, develop, and implement strategies...
- ...Customer Success Manager – APAC Region Location: Philippines or Kuala Lumpur (Hybrid) About The Role The Customer Success team at CAE Flight Operations Solutions is seeking a Customer Success Manager (CSM) to strengthen engagement with key customers across...