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- ...in South East Asia. We offer end-to-end omni-channel ecommerce management, Livestreaming, Video production & Affiliate Management for... ...business end-to-end. The team you will be part of The Customer Experience (CX) Team plays a critical role in delivering seamless...
- ...We are seeking a Customer Success Manager (CSM) to join our team and help drive customer satisfaction, retention, and growth. As a CSM, you will be responsible for managing the post-sale relationship with customers, ensuring they derive maximum value from our product/...
- ...Join JoyRide and help us deliver an excellent customer support experience. We are looking for a Customer Experience Manager to oversee our Customer Support team, improve day-to-day operations, develop our supervisors, and ensure customers receive timely, consistent...
- ...Responsibilities Develop positive customer experiences that create client and consumer value and satisfaction, retention, and growth... ...improvements based on findings and present solutions to Account Managers, and other business stakeholders for implementation and action....
- ...We are looking for a Customer Service Manager who is passionate about leadership, driven by performance, and committed to delivering world-class customer satisfaction. Responsibilities: Handle customer calls via phone, email, or chat Provide accurate information...
- ...Description Provide professional and courteous customer service via phone, email, and chat. Assist customers with inquiries regarding products and services. Resolve customer complaints and issues effectively and efficiently. Maintain accurate customer records...
- ...Description Respond to customer inquiries via phone, email, and chat in a professional manner. Resolve customer complaints and... ...information. Document interactions in the customer relationship management (CRM) system. Collaborate with other departments to ensure...
- ...Role: Assistant Manager, Service Delivery Location: Ortigas, Pasig Work setup & shift: Onsite | Day Shift Description Oversee and manage the customer service team to ensure high-quality service delivery. Develop and implement customer service policies and...
- ...bachelor’s degree in Business Administration, Marketing, Business Management, Advertising, Communications, or other courses related to the... ...of 3 years of solid experience in the same position or as a Customer Service Manager Proficiency in using customer experience...
- ...We are looking for an experienced and customer-oriented Customer Service Manager to lead our customer support team. In this role, you will oversee daily operations, ensure high-quality service delivery, and drive initiatives that enhance customer satisfaction. The ideal...
- ...JOB OBJECTIVE: We are looking for an experienced and dynamic Customer Service Manager to oversee the day-to-day operations of our customer service team. The CSM will be responsible for ensuring high levels of customer satisfaction, resolving issues efficiently, and driving...
- ...business provides a best-in-class retail experience. Review customer complaint cases, diagnoses issues, and develops solutions from... ...products/services that meet or exceed the customer requirements. Manage and train resources to ensure quality and consistency of...
- ...We are seeking a dedicated and highly skilled Remote Customer Support Specialist to join our growing team. In this role, you will serve... ...Freshdesk, Intercom, or similar platforms. Ability to multitask and manage time effectively in a fast-paced environment. Reliable...
- Manage phone calls, emails, and correspondence. Prepare and maintain documents, reports, and records related to agricultural operations. ~ Government requirements ~1yr experience
- ...Job Title: Customer Success Manager (Tenable) Location: PhilPlans Corporate Center, Kalayaan Avenue, Triangle Drive, Fort Bonifacio, Taguig Work Setup: Hybrid (2 days WFH; 3 days On-site) Schedule: Mondays – Fridays (Weekends off) Target Start Date: 30-Mar...
- ...driven marketing solutions. We are looking for a Client Success Manager who can build strong partnerships with clients, ensure... ...experience in client management, account management, sales, or customer success Strong relationship-building and communication skills...
- ...We are seeking for Service Manager who will be responsible for overseeing daily operations within the service department to ensure exceptional customer satisfaction, operational efficiency, and team performance. This role involves managing staff, maintaining service...
- ...Customer Service Manager Bonifacio Global City, Taguig | Full-time, On-site About the Role We are looking for an experienced and customer-focused Customer Service Manager to lead our customer support operations. The ideal candidate is a strong communicator...
- ...A Customer Support Manager, ensures that the customers of a company are satisfied. The role is to provide superb customer service by leading and motivating the customer service by leading and motivating the customer support team, developing procedures and talk scripts...
- ...Description FAITHM Printers & Services and Faithmarco Technologies Inc. are seeking a proactive and client-focused Customer Success & After-Sales Manager responsible for managing and strengthening relationships with existing corporate clients under the company’s...
- ~ Manage and grow client relationships, including C-level stakeholders ~ Act as primary client liaison, ensuring smooth campaign delivery and service value ~ Lead client meetings (virtual/in-person) to drive engagement and uncover opportunities ~ Provide regular...
- ...Customer Success Manager (CSM) Key Responsibilities: Building Relationships with Customers Build strong relationships with customers to understand their needs, expectations, and concerns. Conduct regular meetings, listen to customer feedback, and resolve issues...
- ...Client Success Managers are responsible for overseeing the team’s overall performance – from their work efficiency to campaign status. They also represent the company throughout campaigns and when interacting with clients, reporting every aspect of it. Qualifications...
- ...Oversee the customer service team to ensure high-quality support. Develop and implement customer service policies and procedures.... ...Train and mentor staff to enhance skills and productivity. Manage escalated customer issues and resolve complaints effectively....
- ...Lead the customer service function within a food establishment, ensuring seamless operations, positive guest experiences, and cohesive coordination between front‑of‑house and kitchen teams. Develop and uphold customer‑service standards, policies, and SOPs (e.g., handling...
- ...Key Responsibilities: Manage and grow client relationships Drive customer satisfaction, retention, and renewals Act as the primary point of contact for assigned accounts Identify opportunities for account growth and expansion Collaborate with internal teams...
- ...position is responsible for direct interface export and domestic customers supporting the Sales Team to ensure overall customer... ...Sales is critical to the function. Description Lead and manage the customer service team to deliver exceptional service. Develop...
- ...Qualifications Graduate of Business Administration, Communications, Management, or any related discipline With solid experience in the... ...a supervisory or leadership role Strong exposure to customer support operations and team supervision Excellent leadership...
- ...We’re Hiring: Customer Service Manager Ortigas, Pasig City | Cepat Kredit Financing Inc. Customer service in financial services isn’t just about answering concerns—it’s about building trust and protecting consumers. We’re looking for a Customer Service Manager...
- ...mobility SaaS company with over 2.5 million subscribers across 24 countries, and we are looking for a Key Account Manager/Client Relationship Manager/Customer Success Manager to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are...