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- ...project streams, or new service lines. 2. Client Relationship Management Serve as the primary commercial point of contact for key... ...uncover pain points and future requirements. 3. Partnership With Customer Success Operations Manager (CSOM) Coordinate closely with...
- ...organization, and we want you to be a part of that. JOB SUMMARY: We are seeking a highly motivated and experienced Manager of Customer Onboarding (Philippines) to join our growing team. In this pivotal leadership role, you will be responsible for managing and...
- ...What you will do - Work closely with the Business Head to manage Key Clients and ensure world-class service experience Understand... ...articulate, Capillary's value proposition effectively to all types of Customers and ability to interact with any level within the customer...
- ...POSITION DESCRIPTION Client Relationship Manager Site: Ortigas Pasig , Philippines Reporting to: Senior Account Director... ...support company objectives while building and maintaining strong customer relationships. You are also responsible for complying with and...
- ...Job Responsibilities: 1. Be responsible for the daily operation and management of the customer service team in the Philippines, formulate service quality standards (SLAs) and monitor their implementation to ensure that service efficiency and customer satisfaction meet...
- ...Filipino company, driven to excel in an intensely competitive global market. DEL MONTE PHILIPPINES, INC. is in need of a Customer Development Manager. The Customer Development Manager's primary role is to develop and achieve productive partnerships with assigned...
- ...do this by giving smart, creative, passionate people opportunities to create awesome. And That's Where You Come In Customer Success Managers, as part of the Customer Experience team at Instructure, are strategic partners who provide value to our customers by forging...
- ...within the Pricing & Reference Service community. As the Regional Manager for Americas of the support team, you'll lead all aspects of a... ...& individuals that have experience in the PRS content, customer service skills, self-motivation, and accept the challenge and responsibility...
- ...JOB SUMMARY: The Customer Relations Sr. Manager is responsible for overseeing the Customer Experience Department, ensuring efficient operation and delivery of exceptional service to customers. This role involves strategic planning, team management, process improvement...
- ...with the best ~900 promotions given each year ~2,700+ leadership training courses A SNAPSHOT OF YOUR ROLE As a Customer Success Manager , you will be the primary point of contact for a portfolio of Riskonnect clients. You'll be responsible for ensuring...
- ...influencer campaigns with data-driven insights, automation, and a highly engaged creator community. Role Overview: As a Customer Success Manager at Partipost, you will be the key liaison between our brand partners and internal teams, ensuring campaigns are delivered...
- ...Position: Customer Success Manager (Small & Mid-Sized Businesses) Salary: $1,300 USD/month + 10% Performance Bonus Location: Remote – Philippines Schedule: U.S. Eastern Time We are looking for an experienced Customer Success Manager to join a leading U....
- ...driving and accelerating adoption of our services through advising customers on best practices for using SoftwareOne and/or partner... ...insight on: SoftwareONE Service scope, Support process, Escalations management, Customer Success Manager role and focus, Tools overview &...
- ...Do you thrive on managing strategic accounts, unlocking growth opportunities, and helping clients succeed If you're passionate about driving value for both customers and the business, this role is for you. About the Role As a Customer Business Development Manager...
- ...Role: SMB Customer Success & Implementation Manager (AI-Based Onboarding & Training Platform for Sales Teams) About Us: We are a VC-backed, fast-growing AI company based in California that has an AI-powered platform that revolutionizes sales training and onboarding...
- ...their systems of record—like NetSuite and Salesforce—by embedding productivity tools directly where they work most. As a Customer Success Manager (CSM) on the CloudExtend team, you'll be at the heart of our customer journey, helping users unlock the full potential of...
- ...Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Title: Manager Customer Service Reports to: Director, Customer Service Position Location: Manila, Philippines Number of Direct Reports: 3+ (indirect reports 30+) POSITION OVERVIEW...
- This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Success Manager. In this role, you will be pivotal in ensuring seamless customer experiences post-sale, overseeing onboarding and account health. Your efforts will...
- ...Qualifications ~ Bachelor's degree required ~ U.S. customer relationship management experience, preferred ~ Intermediate analytical, problem solving, critical thinking and proactive investigative skills ~ Strong communication skills (verbal & written) ~ Ability...
- ...primary role is to drive data-informed decision-making to optimize customer relationship strategies. By delivering actionable insights,... ...hyper-targeted, personalized communications. Data Quality Management: Lead initiatives to audit, clean, deduplicate, and enrich CRM...
- ...What You Will Be Doing We are seeking a highly skilled and motivated Product Manager with expertise in Customer Service to join our team. In this role, you will be responsible for the following: 1. Vision & Roadmap: Translate business needs into a product strategy...
- At ShiftCare, our Customer Success Managers play a pivotal role in optimising workflows, analysing customer support trends, and ensuring the continuous improvement of our customer experience. This position requires a strategic thinker with a passion for driving efficiency...
- ...1-3 months. Conduct clear, crisp, and energetic product demonstrations that show the value of the product to customers and prospects – from SOC managers to CISOs. Guide analysts through simulated live-fire attacks, adjusting the approach depending on the skill level...
- ...make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future... ...and root cause analysis to drive measurable improvements A customer-obsessed, cross-functional leader who communicates effectively...
- ...Exchange and are looking for highly skilled, motivated, and resourceful people to join our journey. About the Role As a Customer Success Manager, you will support and nurture a portfolio of B2B clients, helping them achieve success with our products and services. A...
- ...with OPERATIONAL EXCELLENCE At the heart of great partnerships we'll always find EMPATHY WHAT IS YOUR ROLE As a Customer Support Manager, you will lead a growing multi-level team responsible for delivering exceptional customer support experiences. You'll drive...
- ...Job Title: Customer Support Manager Location: Remote Work Shift : PST Working Hours : 40 hours per week; Full-time Job Description: We are urgently looking for a high-caliber Customer Support Manager to join our team. This role is ideal for someone...Remote job
- ...Full-time Description Job Overview As an SMB Customer Success Manager youll serve as a trusted resource for a broad base of small to mid-sized clients in a pooled support model. Your focus will be on client retention platform adoption and resolving escalations...
- ...lead the daily operations of the assigned CRM program. This role is responsible for planning, executing, and optimizing customer relationship management campaigns that drive engagement, retention, and long-term loyalty. RESPONSIBILITIES: Campaign Operations &...
- ...Were Hiring: Customer Care Manager US! Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment We got you covered! We are currently on the lookout for a Customer Care Manager US to join our team at Cloudstaff, the...