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- ...Key Responsibilities: 1. Client Support & Escalation Management Serve as the primary POC for client inquiries, support... .... What We're Looking For ~4+ years of experience in Customer Success, Account Management, or Operations (preferably in e-...
- ...will light a fire within you. So, what's the role all about The Associate Technical Account Manager, CX is responsible for resolving complex problems and providing excellent technical and customer service to specific key accounts. He/she will help them overcome...
- ...I. PURPOSE The Customer Success Manager for subscription services is responsible for promoting customer loyalty by ensuring that customers successfully achieve desired outcomes through full adoption of provided subscription services. Drives end-to-end adoption cycle...
- The Customer Management Associate is primarily responsible in helping and guiding the customers understand the products and services of the company, and be able to appropriately offer available facility while maintaining a strong customer-focused relationship to ensure...
- ...proven experience in delivering training, facilitating learning sessions, and supporting talent development initiatives within a customer service environment Skilled in delivering engaging presentations and clear communication in both live classroom and virtual training...
- ...success across today's evolving digital landscape As a Customer Success Associate on our Global Strategic Accounts team, you'll play a critical... ...at Smartly, you will... Partner with Customer Success Managers and GSA Leads to deliver strategic and operational...
- ...are looking for a highly motivated, empathetic and patient Customer Service Associate to join our Member Experience team.... ...resolving customer inquiries, providing excellent service and managing customer interactions effectively. Your Skills:...
- Overview: As a Customer Care Specialist (Tier 1), you will be responsible for handling inbound calls from existing and potential customers... ...: President's Choice Financial Responsibilities: Manage inbound customer calls regarding standard credit card inquiries...
- The Customer Experience Associate plays a key role in delivering outstanding service to clients, tenants, and guests. This position ensures smooth... ...positive relationships. Key Responsibilities Manage reception/front desk: handle calls, welcome guests, process...
- ...100 stores in the next 5 years! What You'll Do Respond to customer queries and requests in a timely and accurate way via customer... ...preferred Experience in CRM or account and relationship management focused on customer needs Detail oriented personality Tools...
- ...marketing and operational excellence. We’re hiring two (2) Customer Service Associates to join our Customer Experience team on a 3-month... ...ensuring a smooth experience across our DTC brands. You’ll manage tickets via Freshdesk , providing timely, accurate, and...
- ...Job Title: Associate – Customs Job Location: Manila, In this role, you will have the opportunity to work upon one or more back-end... ...degree (any). A degree in logistics, industrial engineering, management will be an advantage. ~0 – 3 years of job experience from...
- ...Responds to customer inquiries by phone (inbound and outbound), e-mail, or chat to provide problem resolution. Deliver outstanding service to our high-value customers by providing outstanding service and solutions to grow customer relationships. Support different...
- ...telephone, email, and web-based tools. Advise customers on product functionality, features, and... ...you receive and escalate any issues to management appropriately. QUALIFICATIONS: ~... ...relations with client and business associates. Meet quality assurance requirements...
- ...Customer Experience Associate II Specific Responsibilities: Take calls for our Injured Employees and Complete a Loss documentation report... .... Complete additional work assignments as required by management, working both individually and in a team environment with...
- ...Work Location: Taguig, 2X onsite + WFH (may shift to full onsite) Customer Support Senior Associate (DV360) ~2–5 years' experience in email, call, and chat support ~ Strong campaign management background; heavy on technical troubleshooting ~ Basic scripting:...
- ...We are looking for a Customer Success Associate (CSA)to join our Higher Education team. The CSA works as part of a team with Customer Success Managers (CSMs) to support the Instructure product journey for Higher Education customers. This is a tactical, high-impact role...Remote job
- ...We are seeking a dependable and customer-focused Social Media Customer Service Associate to manage inbound customer inquiries, issue resolution, and sentiment across our social media platforms for a global audience. This role operates on Pacific Standard Time (PST...
- ...The Customer Experience Associate Manager looks after the overall activities of the program Customer Experience (CE) Team that includes CE Observations Team-Level reports Program-Level Analysis calibration sessions and CI Framework deployment Champions program implementation...
- ...About Karbon Karbon is the global leader in practice management software for growth-minded accounting firms. We provide an award-winning... ...Karbon to save 18.5 hours per week per employee. We have customers in 34 countries and have grown into a globally distributed...
- ...As a Customer Support and Reservations Associate, your primary role will be to ensure our guests have a wonderful stay with In2thewild. You will be the... ...exceptional customer experience. Key Responsibilities: Manage guest bookings and assist guests in planning their...
- ...Open for applicants with NO BPO EXPERIENCE. Job Responsibilities: * Provide comprehensive pharmaceutical care and medication management to patients * Maintain detailed and accurate patient and medication records * Collaborate with healthcare team to optimize...
- ...employees from underrepresented groups. About The Role The Customer Care Associate is a vital link between our company and current and... ...engagement in training and development initiatives. Lead Management: Process campaign leads for subscription renewals and...
- ...compliance with the branding policy. This involves monitoring compliance of the Customer Care Section and all employees to the set customer care standards and guidelines. Assist the CX Manager in the development of the customer care standards and guidelines, i.e.,...
- The ideal candidate for this position will help us identify new investment opportunities and monitor our existing portfolio companies. To assist with these efforts, you will conduct financial analyses, develop financial models, and conduct industry and market research....
- ...This role is responsible for providing professional and efficient customer support including Sales Leads, Billing, processing of payments,... ...ensuring timely resolution and account closure. Process and manage customer payments, including credit card transactions....
- ...journey like this do not come around often! The Role The Customer Success Associate is a critical role responsible for supporting the scale of... ...strategic resources to focus on customer relationship management, value realization, renewal activities and growth. What...
- ...demonstrations that show the value of the product to customers and prospects – from SOC managers to CISOs. Guide analysts through simulated live-fire... ...role within a cybersecurity-focused organization ~ Associates, Bachelors, Masters, and/or PhD from a cybersecurity...
- The Customer Care Associate is principally responsible for assigning, tracking, and maintaining a database for customer concerns/cases received... ...concerns/cases received by the department from Senior Management, BSP, Contact Center and & other units for handling by the...
- ...exchange connecting allocators and fund managers across various asset classes, providing... ...asset allocation decisions. The Sales & Customer Operations team plays an essential role... ...a dedicated Sales & Customer Operations Associate to join our growing team. This position...