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- ...Overview The Customer Experience (CX) team identifies customer challenges and collaborates with internal departments to find improvement... ...global organization. The CX team is looking for a Junior Analyst to assist in this effort by helping gather and synthesize...
- ...external quality assurance requirements to deliver excellent customer experience. Ensures that transaction monitoring goals requirements are... ...The Customer Experience Analyst conducts transaction monitoring of frontline agent's calls,...
- SUMMARY: Call Center Quality Analyst evaluates our customers’ experience as they interact with our Customer Service Representatives through inbound and outbound calls, email, chat, and social media responses. As they do, they compare it against the Company’s standards...
PH Global Jet Express Inc. Call Center
Pasiga month ago 25000 Php
...Philippines. They work closely with our customers, dealers, and international strategic partners... ...their products. Position: Inventory Analyst Company Industry: Distributor Company... ...in Accountancy. At least 2 years experience as an Inventory Analyst role. Experience...J-K Network Services
Quezon Citymore than 2 months ago- ...Requirements The Quality Assurance Analyst conducts transaction monitoring of frontline agent's calls,... ...driving the consistency of quality assurance and excellent customer experience to maintain client confidence and loyalty. Additional Job...
28000 Php
...accordance with Client standards. Ensure one call resolution prioritizing customer satisfaction. Perform basic troubleshooting when necessary. Qualifications: With or without BPO Experience At least High School Graduate (Old curriculum) / ALS Graduate Excellent...Caldwell
Quezon Citya month ago25000 Php
...based incentives • Bonuses Job Responsibilities: • Resolve customer inquiries, concerns, or complaints effectively and escalate... ...graduates or equivalent, including college undergraduates. • Prior experience in a related field is desirable but not mandatory. • Able to...Orbit Dynamics
Pasigmore than 2 months ago28000 Php
...! Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE. Job Responsibilities: • Demonstrate professionalism and patience when interacting with customers. • Address customer inquiries, concerns, and issues by offering precise and helpful...Telessys PH HIRING
Parañaquea month ago- ...which people can thrive! We’re looking for experienced Customer Support Analysts who are passionate about delivering world-class service... ...for an individual who has a passion for making the customer experience seamless and phenomenal. Duties and Responsibilities:...
- ...Responsible for: The Customer Experience Executive will receive training and is expected to have mastery and knowledge of the BNPL's features, benefits, quality and other service packages which can be made available to customers in the future. Main...
- ...We’re looking for a results-driven and analytical Data Analyst to support our Customer Success Team . In this role, you’ll play a critical part... ...both internal workflows and the overall customer experience . Responsibilities Extract and analyze data...
- ...to Senior Manager Work Arrangement: Hybrid The Customer Experience Team is looking for experienced professionals to join us... ...At least 35 years of experience as a Customer Experience Analyst, with a strong background in data-driven decision-making and...
- ...Senior Management / COO Position Objectives: We are seeking a proactive and experienced Head of Customer Experience to lead and manage our online support (live chat & email) and call centre teams. This key leadership role is responsible for...
28000 Php
What You Will Do: Assist Customers: Help clients with inquiries, account information, and transaction processing via phone, chat, or email. Resolve Issues: Address customer concerns and resolve problems by following standard procedures. Maintain Records: Accurately...Eastwood Job Portal
Mandaluyongmore than 2 months ago- ...is looking for a tech-savvy accounting specialist to join our customer solutions team. Guesty is the all-in-one platform helping hospitality... ...that’s transforming how the industry works — from guest experience to business growth. With a powerful suite of features and...
35000 Php
Qualifications: Quality Analyst - Customer Support (Chat) - Must be amenable to work onsite. - Must be currently residing in Makati or... ...least a high school graduate. - Must have at least 1 year of experience as a Quality Analyst, specifically in customer support via...Surf Marketing Agency
Makatimore than 2 months ago- ...future. Job Description Job Objective The Customer Account Analyst is responsible in ensuring accurate recording, analyzing,... ...related to Accounting # At least one (1) year of related experience in collection and/or handling of accounts receivables, with...
- ...operations proactive solutions to avoid customer dissatisfactions. CE Audit Form and... ...needs and KPIs directly impacting customer experience (CSAT, DSAT, T2B, B2B, etc). In addition... ...Transactional Monitoring - Ensures CE analysts comply with health check audits, as well...
- ...JOB PURPOSE: Customer Experience Officer works as part of the broader Customer Experience Team tasked with providing best in class service to our clients. The role involves providing Admin Support to both clients and AMT, which can include: investigating issues impacting...
- ...startup that’s transforming how the industry works — from guest experience to business growth. With a powerful suite of features and... ...Leaderresponsibilities include managing a team of experienced Customer Experience Specialists and guiding them to reach their goals....
