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- ...the ultimate career opportunity that will light a fire within you. So, what's the role all about NiCE is seeking a Customer Experience Analyst to join our dynamic global Customer Experience team , the driving force behind initiatives that shape how customers...
- ...improper conduct in accordance with our Whistleblower Policy. Customer Experience Respond to customer inquiries through chat, email, and... ..., Technical Support Representative, IT Helpdesk, Quality Analyst, RTA, RA/ Team Leader IT fresh graduates are also welcome...
- singlePosition View All Jobs Hybrid Customer Experience Research Support Manila, Philippines Find out how well you match with... ...Philippines Posted a month ago ~ Sr Business Intelligence Analyst Manila, Philippines Hybrid Posted 15 days ago ~...
- ...Role Title: Customer Experience Specialist Remote - Local Employment only (Philippines) About ECLARO ECLARO is an award-winning professional services firm headquartered in New York City, with operations across the U.S., Canada, UK, Ireland, Australia, and the Philippines...
- ...better future, read on. About the Role This position is responsible for driving AIA Philippines' customer feedback management system and delivering experience improvements across the enterprise that will elevate customer satisfaction and loyalty. Minimum...
- ...transformation company focused on delivering exceptional experiences for both customers and employees. For 36 years, we have been entrusted with... ...requirement. Qualifications At least 1 year Quality Analyst Experience in a Call Center Setting. Technical Proficiency...
- ...are confident that we can achieve this goal. Job Description Responsible for creating a positive and memorable experience for Globe customers by providing assistance, recommendations, on best Globe products and services to meet their needs and/or resolving their...
- ...optimizing the performance of retail stores by ensuring exceptional customer service, efficient operations, and maximizing sales. They play... ...daily operations, implementing strategies to enhance customer experience, and achieving sales targets. DUTIES AND...
- ...The Customer Experience Assistant takes responsibility for providing our Gold Standard customer experience across digital channels communication with a focus on B2C. This involves working with internal and external customers to ensure their experience with us is a positive...
- ...Available positions: None Cebu / Baybay Site: Full Onsite JOB DESCRIPTION: Provides an excellent online shopping experience to all customers across all marketplaces by resolving issues through timely responses to customer emails, inbound and outbound calls, voicemails...
- ...Responds to customer inquiries by phone (inbound and outbound), e-mail, or chat to provide problem resolution. Deliver outstanding... ...year of customer service, support, or any client facing roles experience Strong communication skills (oral and written) in Tagalog...
- The Customer Experience Associate plays a key role in delivering outstanding service to clients, tenants, and guests. This position ensures smooth front desk operations, provides tenant and client support, maintains office upkeep, and upholds company standards on safety...
- ...business professionals who can help us. As a Senior Business Analyst, you'll design processes and project implementations and diagnose... ...senior leadership. Required Qualifications: ~5+ years of experience in writing business and/or system requirements and business/...
- ...POSITION TITLE: Coordinator, Customer Experience REPORTING TO: Team Lead, Customer Experience LOCATION: Cebu, Philippines Summary Description: The Coordinator, Customer Experience is the front-line point of contact of our customers who needs to get a quote, order...
- ...Job Description Responsible for: Handling customer contacts in line with client and company requirements. The campaign is an inbound... ...in accordance with our Whistleblower Policy. Customer Experience Attend and actively participate in training and development...
- ...This position is responsible for shaping the future of AIA Philippines' experiences by embedding Human-Centered Design into everything we do. They will work with business unit to reimagine customer and distributor journeys, translate customer and distributor insights into...
- ...with at least 6 months BPO related industry experience Preferred Requirements Above average... ...Industry Exposure: BPO Desired Role Exposure: Prior BPO experience as a Customer Service/Technical Support Representative/IT Helpdesk/Quality Analyst/Team Leader/RTA/RA...
- ...Job Title: Client Experience Specialist Position Type: Long-Term Contract Summary At the Mike Morse Law Firm, we pride ourselves... ...very first call through case resolution. Focused entirely on customer service, the Client Experience Specialist plays a vital role...
- ...option to work from home. This role is responsible for providing awesome service to our customers and partner stores over the phone, chat and email. Reporting to the Customer Experience Manager, you will be critical in offering excellent service (MILKRUN magic) through...
- ...ALORICA At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations around the globe....
- ...Customer Journey Mapping & Experience Design Develop, update, and optimize customer journey maps across major touchpoints (lead generation, onboarding, billing, service requests, renewals, and digital interactions). Identify friction points, service gaps, and opportunities...
- ...JOB PURPOSE: The Customer Experience Specialist works as part of the broader Customer Success Team tasked with providing best-in-class service to our clients. The primary focus is providing Admin Support to the UK-based Customer Success team, which can include: investigating...
- ...you believe in inspiring a better future, read on. About the Role The Experience Communications role is responsible for designing and delivering a delightful engagement with customers that enhance the overall experience, build stronger relationships, and drive...
- The ideal candidate for this position will help us identify new investment opportunities and monitor our existing portfolio companies. To assist with these efforts, you will conduct financial analyses, develop financial models, and conduct industry and market research....
- ...Customer Experience Associate II Specific Responsibilities: Take calls for our Injured Employees and Complete a Loss documentation report. The agent will follow established protocols with our clients and determine if call requires triage with Nurse. Following...
- ...Support our speak up culture and report suspected or actual improper conduct in accordance with our Whistleblower Policy. Customer Experience This role offers a wide range of exposure to issues with applications, software, hardware, network systems, and user administration...
- Provides an excellent online shopping experience to all customers across all marketplaces by resolving issues through timely responses to customer emails, inbound and outbound calls, voicemails, and live chat. He/she will also perform special projects designated by the...
- Achieve set targets for the Customer Experience Team by bridging the gap between the customers and Home Credit, and developing and implementing strategies useful in improving customer relationship, dedication, and satisfaction within their customer journey. What You'...
- ...We are looking for a Customer Experience Specialist who will play a key role in elevating the BYD customer journey—from sales to aftersales. This role ensures that every customer touchpoint reflects BYD's brand values through well-designed processes, consistent implementation...
- ...About the job Customer Experience Coordinator Coordinate. Communicate. Elevate the client experience. Hi! We're Smartsourcing , and we're on the lookout for a Customer Experience Coordinator who's passionate about delivering exceptional client service. In this...