...Leadership, ERP HR, ERP Finance
EEO Statement
At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation...
...share our passion for WordPress, SEO, and online marketing. Our teams of WordPress developers, designers, copywriters, SEO, and... ...marketing efforts.
Service Improvement & Expansion: Research customer needs to help identify opportunities for service improvements or...
...The Customer Experience Design Head leads design and execution oversight of compelling and creative experiences that strike a balance between... ...experiences for the consumers.
The position will lead a team that conducts activities such as customer journey mapping, design...
...resource staffing.
Respond to customer escalations, participate in... ...activities;
Manage productivity of team members and ensure workload is... ...team and groom/develop new leaders.
Screen candidates and work... ..., agile thinking, and a caring culture that puts customers first...
...variety of diverse groups and teams (internal and/or external) to... ...during situations with senior leader visibility.
Education required... ...affecting TELUS services and customers.
Responsible for managing... ...teamwork, agile thinking, and a caring culture that puts customers...
...develop junior and intermediate Genesys team members and peers
Provide... ...uncontrolled expansion of work.
As a Customer Interaction Routing Senior Leader, you’ll: Assist your reporting team... ...teamwork, agile thinking, and a caring culture that puts customers first....
...and other regional and local teams to determine account strategy... ...Reporting Dashboard focused on key customer contact drivers & process... ...solving framework in all TI leaders within the account.
Develop... ...teamwork, agile thinking, and a caring culture that puts customers first...
...Summary
Provide first-level IT support to team members and handle the resulting... ...targeted SLA’s.
Maintains a high degree of customer service for all support queries and adheres... ...spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS...
...small-scale initiatives. Join our clients team and be part of an innovative and dynamic... ...understanding of loan origination platforms or custom POS portals.
Ability to research... ...employees
Mentorship and exposure to global leaders and teams
Upskilling through Emapta...
...or collaborates with the proper support team.
Resolves desktop issues and common network... ...of Service Desk to provide solutions for customers.
Uses pre-defined scripts and tools (... ...spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS...
...services once developed to ensure excellent customer experience.
Develop business case... ...making.
Allocate the right tools and teams that are skilled, trained to enable them... ...performing, collaborative teams; a Thought Leader, who leads by example by sharing...
...functionally with operations, product, and business teams
7. Experience managing web-application... ...At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International...
...analytical and problem solving skills.
Good customer service and communication skills (both... ...skills.
Ability to work in a team atmosphere and can handle steep learning... ...spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS...
...performance and availability for its users, such as staff, customers and suppliers. Including teams within Information Technology, Information Systems, and... ...through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International...
...current methodology.
Analyze financials and engage with various leaders in the organization to discuss financial results, variance... ...monitors realization of business values
Leads and guides the team in the identification and implementation of continuous...
...undertaken by the organization.
Take the customer calls and properly record the incident or... ...Work closely with the implementation team to ensure all solution plans are
being... ...spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS...
...raised by the monitoring
tools and issues reported by customers
Ability to be a strong team player and work in an environment of extreme ownership.... ...through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International...
...queue for new escalations Monitoring our team’s other incidents intake channels (Chat,... ...logs and bridge notes Collect Voice of the Customer
Publish internal external... ...spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS...
...~ Work with the product and development team to ensure product requirements and design... ...closely with a team to execute them with customer experience as the top priority. If you enjoy... ...spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS...
...functional productivity of the Total Rewards Team
Partners with cross functional teams to... ...Statement
At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS...
...content
~ Facilitate PIR interviews with teams across TELUS, vendors, and our partners... ...identifying problems that impact our services to customers and coordinating the effort to prevent... ...spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS...
...and more.
# Proficiency in ERP systems customization and configuration.
# Excellent oral,... ...collaborate effectively with cross-functional teams.
# Advanced Excel - Required.
#... ...spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS...
...Australia, Philippines and South Africa. They are a market leader in the provision of customized, innovative outsourcing solutions by integrating the... ...are currently looking for US Tax Manager to join their team in the Philippines who will look after their clients based...
25000 Php
...Display industry, your primary responsibility is to support the
sales team by providing technical expertise and solutions to potential clients. You will play a crucial role in
understanding customer requirements, identifying suitable products, and effectively...
DEMPSEY RESOURCE MANAGEMENT INC.
Ortigas Center
a month ago
...automating reports Collaborate with other technical teams and business primes, to deliver client... ...At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International...
...with working in a Domain environment
EEO Statement
At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation...
...currently seeking highly motivated and results-driven individuals to join our team as Telemarketers. As a Telemarketer, you will be responsible for making outbound calls to potential customers, promoting our products and services, and generating leads for our sales team...
...We are hunting for a new Senior Cloud & Infrastructure Engineer to join our expanding team. Our Engineers work together to deliver projects to our customers, which mostly involve HP and Dell Servers and SANs, VMware, Cisco routing and switching, Citrix, AWS, Microsoft...
...front-end developers on the integration of elements
• Designing customer-facing UI back-end services for various business processes
•... ...Experience with software design and development in a test-driven environment
Experience in leading a team is an advantage...
.../or external plant audits, a plus. (E.g., compliance, supplier, customer, QA, Halal, etc.)
Minimum of 5 years relevant work experience... ...skills
Results driven and detail-oriented
A team player with strong interpersonal relation skills
Willing to...