Search Results: 66 vacancies
...least two years of IT technical support or service desk experience
Zusätzliche... ...targeted SLA’s.
Maintains a high degree of customer service for all support queries and adheres... ...spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS...
...Description
Provide adequate support service corrections/ solutions to the various... ...undertaken by the organization.
Take the customer calls and properly record the incident or... ...spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS...
...The Customer Experience Design Head leads design and execution oversight of compelling and creative experiences that strike a balance... ...applications will operate, and of the goals of products, systems or services.
Understand and analyze customer experiences to identify...
...years IT Support experience with Managed Service Provider experience preferred.... ...of Service Desk to provide solutions for customers.
Uses pre-defined scripts and tools (... ...spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS...
...Statement
At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS... ..., one of the largest telecommunications service providers in Canada. We deliver contact center...
...troubleshooting, analytical and problem solving skills.
Good customer service and communication skills (both oral and written),... ...innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the...
...availability for its users, such as staff, customers and suppliers. Including teams within... ...spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS... ..., one of the largest telecommunications service providers in Canada. We deliver contact...
...Management team is focused on identifying problems that impact our services to customers and coordinating the effort to prevent their recurrence.... ...innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is...
...Statement
At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS... ..., one of the largest telecommunications service providers in Canada. We deliver contact center...
...Spring Framework,
~ Spring Boot
~ Web Service development (REST)
~ Eclipse, Maven,... ...monitoring
tools and issues reported by customers
Ability to be a strong team player... ...spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS...
...logs and bridge notes Collect Voice of the Customer
Publish internal external... ...spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS... ...Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center...
...mentoring QAEs Experience in manual and web service testing Experience in coding automated... ...closely with a team to execute them with customer experience as the top priority. If you enjoy... ...spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS...
...Statement
At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS... ..., one of the largest telecommunications service providers in Canada. We deliver contact center...
...Job Responsibilities:
Ensure that service metrics (SLAs, KPIs) are met and day to day... ...appropriate shift resource staffing.
Respond to customer escalations, participate in Post... ...spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS...
...and more.
# Proficiency in ERP systems customization and configuration.
# Excellent oral,... ...spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS... ..., one of the largest telecommunications service providers in Canada. We deliver contact...
...Telecommunications (GTD5, DMS, 5eSS, CS20 and STP services) IP related technologies (Transport... ...incident affecting TELUS services and customers.
Responsible for managing the status... ...teamwork, agile thinking, and a caring culture that puts customers first. TELUS...
...telecommunications and contact centre vendors, services and products
Passion to learn quickly... ...uncontrolled expansion of work.
As a Customer Interaction Routing Senior Leader, you’... ...teamwork, agile thinking, and a caring culture that puts customers first. TELUS...
...Statement
At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS... ..., one of the largest telecommunications service providers in Canada. We deliver contact center...
...experience is NOT REQUIRED but a definite advantage.
1.4 Fresh graduates are also welcome to apply.
1.5 Excellent interpersonal and customer service skills
1.6 Has genuine concern for clients by consistently providing a remarkable customer experience.
1.7 Sociable and able...
18000 Php
...experience is NOT REQUIRED but a definite advantage.
-Fresh graduates are also welcome to apply.
-Excellent interpersonal and customer service skills
-Has genuine concern for clients by consistently providing a remarkable customer experience.
-Sociable and able to...