Search Results: 63 vacancies
...The Customer Experience Design Head leads design and execution oversight of compelling and creative experiences that strike a balance... ...and increase customer engagement. It will provide expertise and assistance to BUs in redesigning and improving customer experience across...
...Job Description
~ Assist in admin-related tasks such as preparation of documents, routing for approvals, tracking and organizing company files.
~ Assist in the financial operations of the company including processing of payments and its supporting documents....
...and other contact directories (both for internal and external customers) Answer and respond to phone calls, prioritize emails, communicate... ..., mail/ packages, copying, filing, and email/messages.
Assist in preparing the team’s annual budget.
Prepare, reconcile...
...of Service Desk to provide solutions for customers.
Uses pre-defined scripts and tools (... ...defined incident management process.
Assists Tier 1 in call taking and handling... ...spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS...
25000 Php
...potential clients. You will play a crucial role in
understanding customer requirements, identifying suitable products, and effectively... ...and digital signage projects.
4. Proposal Development: Assist in the preparation of detailed proposals and quotations, incorporating...
...team from uncontrolled expansion of work.
As a Customer Interaction Routing Senior Leader, you’ll: Assist your reporting team manager with resource management... ...innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS...
...Dashboards from Business or Ad-hoc requests Assist in creating and automating reports Collaborate... ...At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International...
...support groups within targeted SLA’s.
Maintains a high degree of customer service for all support queries and adheres to all service... ...experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the...
...communication and interpersonal skills.
EEO Statement
At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS...
...troubleshooting, analytical and problem solving skills.
Good customer service and communication skills (both oral and written),... ...experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the...
...provide performance and availability for its users, such as staff, customers and suppliers. Including teams within Information Technology,... ...innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global...
...the various projects undertaken by the organization.
Take the customer calls and properly record the incident or problem requests... ...experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the...
...is focused on identifying problems that impact our services to customers and coordinating the effort to prevent their recurrence. This Problem... ...innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the...
...Leadership, ERP HR, ERP Finance
EEO Statement
At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation...
...growing team in Manila.
You will be supporting all aspects of our customers' technical environments across Australia.
In this role you... ...win new clients and evolve our solutions.
Duties
Assists Level 1 and Level 2 Service Desk technicians progress and...
...of tasks and appropriate shift resource staffing.
Respond to customer escalations, participate in Post Implementation Reviews,... ...experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the...
...EIBs, Security, reports and more.
# Proficiency in ERP systems customization and configuration.
# Excellent oral, written and listening... ...innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the...
...leadership during any network incident affecting TELUS services and customers.
Responsible for managing the status and restoration of all... ...innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the...
...alerts raised by the monitoring
tools and issues reported by customers
Ability to be a strong team player and work in an... ...experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global...
...quality summaries, event logs and bridge notes Collect Voice of the Customer
Publish internal external notifications and whiteboard/... ...experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the...