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- ...positions; Ensure compliance with GCG policies on performance evaluation, governance standards, and reporting requirements. Implement CSC rules on recruitment, employee conduct, and HR processes in line with civil service regulations. Oversee in the process of...
- ...Education : Bachelor's Degree relevant to the job, preferably with Master's Degree OR Certificate in Leadership and Management from CSC Training : 120 hours of supervisory/ management learning and development intervention Work Experience : 10 years of relevant...
- ...industry and vendor best practices. Knowledge and experience with common security frameworks and controls including NIST CSF or CIS CSC. Knowledge of service management concepts for IT and/or security operations and related standards. Proficiency with business...
- ...Education : Bachelor's Degree relevant to the job, preferably with Master's Degree OR Certificate in Leadership and Management from CSC Work Experience : 10 years of relevant experience preferably in financial services, investment, credit, or marketing experience in...
- ...milestones and support fast, consumer-centric execution. - Manage cross-functional teams (i.e. Marketing, SFP Channels, Digital Capabilities, CSC among others) to implement initiatives & manage interventions with supporting stakeholders to ensure project goals are achieved -...
- ...department of CS issues receivedSubject matter expert and escalation POC for CS agent Responsible for monitoring customer interaction of CSC agents to maintain quality call / ticket handling Responsible to summarizing and analyzing agent level and team level performance...
- ...reportorial support as required by program owners * Support all DCE-related commercial initiatives, collaborating with IT, Digital and CSC to provide meaningful testing and feedback and enable integration into retail channel operations. In-charge of ticket creation as...
- ...collection posting (matching in MSNav) Ensure all Accounts Receivable KPI's / KII's are delivered against working closely with other CSC teams, branch and finance team to ensure performance / customer satisfaction achieved. Conduct customer payment process review...
- ...The Client Services Coordinator (CSC) plays a key role in supporting global Account Managers by ensuring seamless execution of branded merchandise programs across multiple markets. This position requires strong coordination, organization, and communication skills to manage...
- ...secondary degree in Business, Finance, Accounting, or a related field (preferred) . Completion of IFIC or Canadian Securities Course (CSC) (preferred, considered an asset) . Minimum 4 years of progressive experience in financial services, back-office operations, fund...