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- ...positions; Ensure compliance with GCG policies on performance evaluation, governance standards, and reporting requirements. Implement CSC rules on recruitment, employee conduct, and HR processes in line with civil service regulations. Oversee in the process of...
- ...industry and vendor best practices. Knowledge and experience with common security frameworks and controls including NIST CSF or CIS CSC. Knowledge of service management concepts for IT and/or security operations and related standards. Proficiency with business...
- ...The Client Services Coordinator (CSC) plays a key role in supporting global Account Managers by ensuring seamless execution of branded merchandise programs across multiple markets. This position requires strong coordination, organization, and communication skills to manage...
- ...Education : Bachelor's Degree relevant to the job, preferably with Master's Degree OR Certificate in Leadership and Management from CSC Training : 120 hours of supervisory/ management learning and development intervention Work Experience : 10 years of relevant...
- ...progression and turn your goals into reality as an integral part of the group’s success. Essential Duties Service Management The CSC team will work with the Client Services Managers (CSM) to conduct activities around nominated Managed Document Services (MDS)...
- ...collection posting (matching in MSNav) Ensure all Accounts Receivable KPI's / KII's are delivered against working closely with other CSC teams, branch and finance team to ensure performance / customer satisfaction achieved. Conduct customer payment process review...
- ...Education : Bachelor's Degree relevant to the job, preferably with Master's Degree OR Certificate in Leadership and Management from CSC Work Experience : 10 years of relevant experience preferably in financial services, investment, credit, or marketing experience in...
- ...department of CS issues receivedSubject matter expert and escalation POC for CS agent Responsible for monitoring customer interaction of CSC agents to maintain quality call / ticket handling Responsible to summarizing and analyzing agent level and team level performance...