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- ...delivery track record driving sprint completion and delivering results on time. ~ Strong organizational, prioritization, and coordination skills adept at stakeholder management and clear communication. ~ Familiarity with ITIL processes and service management...
- ...actions. ~ Automate routine tasks using JCL, REXX, and Linux shell scripting enhance runbooks and self-healing capabilities. ~ Coordinate ITIL-based change records, maintenance windows, and stakeholder communications. ~ Ensure security hygiene (RACF basics),...