...About the team
Dialpad’s Solutions Architect will be instrumental in the success and retention of our customers. In this role, you’ll combine your problem solving skills and inherent motivation to help others, to delight and assist our customers from their first call...
18000 Php
...correspondence to deal with concerns.
• Resolves customer issues on the first call/contact whenever possible without having to transfer caller.
• Matching customers’ demands to Clients’ products and solutions and services
• Using settlement and influencing abilities to recover...
2000 Php
The Solutions OJT is responsible for assisting the solutions department with regards to troubleshooting and maintaining PCs including hardware and software, laptops, printers and scanners. A Solutions assistant will have the following duties:
Assisting solutions department...
Qualifications:
• Graduate of Bachelor's Degree in any course
• Has 5 years of work experience as Customer Service Supervisor
• Team player and with a good personality
• Willing to work 100% on-site in Bagumbayan, Quezon City from 9am to 6pm, Monday to Friday.
HMO...
...Contact Center Specialist page is loaded Contact Center Specialist
Apply locations Manila (One Ayala Tower 2) time type Full time posted on Posted 30+ Days Ago job requisition id REQ-10068059 General Accountability:
This role is primarily accountable in managing...
...Metrobank, a meaningful life is within your reach!
Position Title : Contact Center Analyst
Job Summary:
Contact Center Analysts (CCAs... ...queries and requests made via phone and provides satisfying solutions to concerns regarding Deposits, Remittances, MetroHome,...
...data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and... ...delivers better business results.
Title and Summary
Specialist, Contact Center, SchedulerWho is Mastercard?
Mastercard is a global...
123 Php
...clients in any of the following industries:
• ICT (Information Communications) Industry.
• VOIP (Voice over Internet Protocol) Communications (Yeastar IP PABX, Fanvil IP Phones).
• Network Solutions and Industrial Switches (Rujie).
• Electric Low Voltage Industry (ELV).
...Degree in any field
Excellent English communication skills, both verbal and written
Minimum of two (2) years experience in a Contact Centre or Collections environment
Knowledge of Australian Finance Regulatory Environment will be an advantage
Experience in a...
...Contact Centre Agent
Job Profile Form NOTE: Please copy this section for each individual job profile
Hiring Profile
Question Comments
Job Title/Position
Contact Centre Agent
Headcount How many people with this profile do you need to hire?...
2000 Php
The intern will be assigned in the Solutions and Services area of PASIA Shared Services. The Solutions and Services area augments the company's clients in terms of master data coding & standardization, supplier assessment, eBidding, and other activities. The intern will...
25000 Php
Skills & Experience Required:
- Bachelor’s Degree graduate, preferably in a business-related field. Fresh graduates are highly encouraged to apply.
- Preferably with at least 1 year of solid sales and account management experience in financial services, although this ...
...management tasks according to the specific rules (i.e., rate review, update data by encoding in the back-end system, etc.).
To contact BE Business clients and or ING colleagues/stakeholders via specific structured email-templates to give them information or request...
76900 Php
...Support the sales team through presentations, queries and training as required
by the business.
• Focus on presenting products as solutions, presenting real business benefits
and integration with other network architectures.
• Contribute to execution of marketing...
- Must be 25-38 years old
- Willing to WORK ONSITE in QUEZON CITY
- Willing to accept a Salary Range of ₱25,000 - ₱35,000 + HMO +1 dependent upon regularization + Life Insurance + Incentives
- Must be a Graduate of Bachelor's Degree in any course/s
- Has at least ...
60000 Php
...the next level? At eFlexervices, we're not just hiring for a Solutions Engineer- we're empowering your talent to deliver quality and... ...and support for sales opportunities, engaging with technical contacts, developers, and key stakeholders in prospect/customer organizations...
...approving of requisitions.
Qualifications:
~ A degree holder
~2-3 years of working experience as agent or associate in a BPO/Contact Center or Shared Services Company
~ Above average verbal and written communication skills (American English)
~ Ability to multi-...
29000 Php
...Communicates with customer on the phone or using written correspondence to take care of concerns. Resolves customer issues on the first call/contact whenever possible without having to transfer caller.
• Follows escalation procedures as needed.
Needed Qualifications...
A Call Center Supervisor is a professional charged with training and motivating their team of Call Center Representatives as they answer questions, handle complaints, and provide support for clients. They also assist in hiring new employees while monitoring their team’s...
...Assistant Vice President - Contact Centre Operations - BFS035597
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial...
100000 Php
The Cloud Solutions Architect (SA) is responsible for cloud solutions sales and providing on-cloud services to customers. The SA supports key public cloud or hybrid cloud projects through analyzing and gathering customer business scenarios, providing solution design, and...
...for our company and our clients.
Sound like the right fit? Your tomorrow looks bright at Ubiquity.
Your Role:
Ubiquity’s Solution Architect of Solutions Design, CX is responsible for providing comprehensive expertise in opportunity identification and...
28000 Php
...Moderator
General Responsibilities:
Identify and assess customers' needs, inquiries, or concerns and provide accurate and appropriate solutions using scripts and procedures.
know the company products, services, policies, and procedures to effectively address customer...
...Wells Fargo is seeking a Contact Center Planning Associate Manager to lead team responsible for performing analysis to determine staffing targets, call volume trends and develop long-term strategies for contact centers.
In this role, you will:
Manage scheduling and...
...Bank’s service proposition by providing quality customer management and service through various robust and efficient channels of the Contact Centre Inbound/Outbound Calls, Email, Chat, social media with 24x7 support. You will handle service-related queries of clients that...
100000 Php
...of our product.
● Work with engineering leads to design and implement scalable, resilient system architectures.
● Collaborate with other team members to craft quality technical solutions.
● Work with enterprise architects to define the architectural blueprint of Mynt
...and in our people to maximize our company’s potential. With our leading brands, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills. Grow within our future-led businesses, our diverse...
Effectively lead, manage, and develop a high-performing Customer Care team that meets and exceeds company, customer and client standards in alignment with Tenerity's business objectives.
Responsibilities
Directly manage a team of Customer Care Specialists.
Lead...
...About the Role
As a Quality Assurance Officer
(Contact Center), you will facilitate the development and delivery of
quality assurance programs for the Customer Contact Center. He/she
contributes to the process-level training and development of qualified,
experienced...
TASQ Staffing Solutions is looking for a Senior Solutions Architect (Manager Level) in Buendia, Makati.
Working hours: 9:00 am to 6:00 pm, Monday - Friday
Work setup: Full Onsite, unless deployment = allowed WFH
Non-negotiable qualifications:
AWS and Azure Architect...