...and minimum rejected resolutions or Reopen Cases
To participate or contribute on EN business in creation of proposals to drive Service improvement plans.
To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team...
Consultant
Muntinlupa City
4.5-8 Years
Philippines
Job Description (Posting).
Jd attached (1.) To independently resolve... ...contribute on EN business in creation of proposals to drive Service improvement plans.
Qualification
B-Tech
No. of...
...technologies, and the inter-working of these technologies. These would encompass voice, data, broadband, VoIP, IPT, and Internet services, and the deployment and implementation of these services
Strong knowledge and experience with the Internet Protocol (IP) suite...
Hcl Technologies
Muntinlupa
4 days ago
The Service Crew/Cashier plays a crucial role in ensuring customer satisfaction by providing efficient and friendly service. This position involves handling customer transactions, assisting with food preparation, and maintaining cleanliness in the dining area and cashier...
SOURCETECH SOLUTIONS INC.
Muntinlupa
16 days ago
33000 Php
...Coordinator to join our team in Muntinlupa - Alabang. The successful candidate will be responsible for providing exceptional customer service and support to patients and healthcare professionals via voice channels. This role involves coordinating healthcare services,...
MetHealth International Recruiting Inc.
Muntinlupa
1 day ago
...IT experience delivering Infrastructure (network is preferred) services of at least 5 yrs across any level of the
organization.
2.... ...with Palo Alto)
Make GECO Asia your employer of choice. Apply now!
Industry
IT Services and IT Consulting
Employment Type
Full-time
GECO Philippines
Muntinlupa
a month ago
...the world’s leading providers of technology and communications services, transforming the way we connect around the world. We’re a... ...comes with living the #NetworkLife.
Role Description
The Consultant – Training Delivery is a Trainer-of-Trainer role responsible for...
Verizon Communications
Muntinlupa
3 days ago
...Job Description - Consultant - Java Developer (ITO077431)
Consultant - Java Developer - ITO077431
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven...
Genpact
Muntinlupa
4 days ago
24000 Php
...customer concerns, escalating when necessary.
Maintain accurate records of customer interactions.
Stay informed about products, services, and company policies.
MINIMUM REQUIREMENTS:
AT LEAST HIGH SCOOL GRADUATE WITH AT LEAST 1 YEAR AND 6 MONTHS OF BPO EXPERIENCE...
Meta BPO
Muntinlupa
10 days ago
...When you join Verizon
Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect around the world. We’re a human network that reaches across the globe and works behind the scenes. We anticipate, lead,...
Verizon Communications
Muntinlupa
2 days ago
Service Delivery Ops Sr Manager
Location: Muntinlupa, Metro Manila
-ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE---
POSITION TITLE: Service Delivery Ops Lead Senior Manager
WORK SETUP: Return...
Neksjob Philippines
Muntinlupa
11 days ago
Service Delivery Ops Lead Manager
Preferred Work Location: Taguig Uptown Bonifacio Tower 3
Work on-site
Weekends OFF / MidSHIFT
Responsibilities:
Lead the team responsible for various activities in RTR - Inter company; Bank reconciliations & month end related...
Neksjob Philippines
Muntinlupa
11 days ago
...Reservation Agent located in Muntinlupa City, Philippines. The Travel Consultant will be responsible for day-to-day tasks associated with... ..., such as managing travel arrangements, providing customer service, and making reservations.
Qualifications:
- Travel Consulting...
20000 Php
...are handled in an appropriate and timely manner
Utilizing various client-based tools and applications for customer management and servicing
Providing cutting-edge service in a friendly, confident and knowledgeable manner
What are we looking for?
At least High...
Neksjob
Muntinlupa
20 days ago
22000 Php
Are you excited about providing exceptional service to customers? We're hiring a Customer Service Representative in Muntinlupa-Alabang.
Your Key Responsibilities:
-Deliver top-notch customer service to ensure client satisfaction.
-Handle inquiries and resolve issues...
Metacom
Muntinlupa
2 days ago
...Job Description - Lead Consultant - Java Developer (ITO078467)
Lead Consultant - Java Developer - ITO078467
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries...
Genpact
Muntinlupa
4 days ago
...When you join Verizon
Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect around the world. We’re a human network that reaches across the globe and works behind the scenes. We anticipate, lead,...
Verizon Communications
Muntinlupa
4 days ago
26000 Php
Are you excited about delivering outstanding customer service? We're looking for a dynamic team player to join our crew in Muntinlupa-Alabang. The role is a Customer Service Representative for our Collections - Sales Account.
Your Key Responsibilities:
Assist customers...
Metacom
Muntinlupa
7 days ago
20000 Php
Our customer service agents are essential workers for our business. You will respond to customer questions and offer solutions that contribute to the creation of wonderful customer experiences. You will have the opportunity to work in a highly collaborative and interesting...
Neksjob
Muntinlupa
22 days ago
...the world’s leading providers of technology and communications services, transforming the way we connect around the world. We’re a... ...Master’s degree or complimentary certificates (CTT+, CRP).
Consulted with HR professionals and their business clients.
Leadership...
Verizon Communications
Muntinlupa
1 day ago
...When you join Verizon
Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect around the world. We’re a human network that reaches across the globe and works behind the scenes. We anticipate, lead,...
Verizon Communications
Muntinlupa
4 days ago
...Consultant, Consulting
With a focus on utility industries such as Power, Oil & Gas, Data Infrastructure and Water as well as other resource-intensive sectors, Black & Veatch’s Global Advisory group provides a range of holistic strategic, process, financial and technology...
...assigned in Alabang Area
Minimum of 1-year solid sales experience
Has a commendable sales performance specializing in Financial Services (Insurance, Unit Trust, Securities, Investment, etc) and in Corporate Banking or Wealth Management/Financial Planning services to...
...interactions
~ Good understanding of risk acceptance and risk exceptions
~ Experience on using Vendor Management tool (such as Service Now, LogicGate, Rsam)
~ Good presentation skills particularly ability to present technology elements in manner personnel can follow...
...the world’s leading providers of technology and communications services, transforming the way we connect around the world. We’re a human... ...’
Complete change management of platform enhancements
Consult with business workgroups on how to best leverage the platform for...
Verizon
Muntinlupa
4 days ago
20000 Php
Questions on products and or customer service support including billing and rate plan questions and changes, customer retention, upsells, data product and service technical support , troubleshooting, sales and addition of new lines of service
Neksjob Corporation
Muntinlupa
a month ago
20000 Php
Minimum Requirements?
- At least 18 years old
- At least SHS Graduate / 2nd year completed in college
- At least 6 months call center experience
- Savvy in computer & internet navigation
- Good to Excellent communication skills
- Amenable to Work Onsite
Why pick...
Neksjob
Muntinlupa
9 days ago
...switchboard
· Taking over the telephone hotline outside business hours or, if required, by arrangement in the form of a stand-by service (emergency service)
Additional Tasks:
· Assist other Aftersales departments with determining customer related tasks.
· Assumption...
• This is Direct Hire..
> College Graduate or 2 years College Graduate
> With at least 1 year call center experience
> Excellent communication skills
• Sites: MOA Pasay, Alabang Muntinlupa, Cebu Business Park Cebu City, SM Strata Iloilo City
• Shifting Schedule
...
ACCPRO INTERNATIONAL
Muntinlupa
more than 2 months ago
...time limits.
Manage large amounts of incoming calls.
Follow communication procedures, guidelines, and policies.
Resolve product or service problems by clarifying customers’ complaints.
Select and explain the best solution to solve the problem.
Required Skills:...
Gratitude Philippines
Muntinlupa
more than 2 months ago