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- ...process accurate, valid, and complete information with the highest degree of empathy, courtesy, and professionalism. Customer consultation calls , tech troubleshooting, escalations and investigation Perform problem tracking and ensure that issues are properly...
- ...understand business goals and define an implementation strategy. Lead, mentor, and develop a team of Implementation Specialists or Consultants, providing guidance on project delivery, customer engagement, and product expertise. Handle implementations of varying...
- ...productivity. Maintains system functionality by testing computer components. Helps design and implement networks. Consults with users to determine appropriate hardware and software needs and assists in placing orders. Maximizes computer systems capabilities...
- ...our customers successfully implement and configure our platform to meet their business needs. This is a hybrid technical and consultative role, requiring a deep understanding of automation, and CRM technologies. While you won’t be expected to develop solutions from...
- ...Authentic. WHAT YOU’LL DO Compose thoughtful, personalized responses to a variety of customer requests Act as a consultant by helping customers optimize workflows and maximize platform value Triage incoming requests and spot trends in customer issues...
- ...and clients by improving current services and identifying other areas of opportunity for new services. Lead Qualification: Use consultative selling strategies in discovery or exploratory calls to position the company's services as custom-fit answers to client needs,...
OnseSource Global
Taclobana month ago
