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Search Results: 14 vacancies
- ...degree of empathy, courtesy, and professionalism. Customer consultation calls , tech troubleshooting, escalations and investigation... ...passionate about! ~3 years of customer service experience (may it be email, phone, or chat support). ~ Previous experience supporting...
- ...personalized responses to a variety of customer requests Act as a consultant by helping customers optimize workflows and maximize platform... ...skills Willingness to learn about how networks and IT technology behave and operate Basic knowledge of cloud-based...
- ...our customers successfully implement and configure our platform to meet their business needs. This is a hybrid technical and consultative role, requiring a deep understanding of automation, and CRM technologies. While you won’t be expected to develop solutions from...
- ...understand business goals and define an implementation strategy. Lead, mentor, and develop a team of Implementation Specialists or Consultants, providing guidance on project delivery, customer engagement, and product expertise. Handle implementations of varying...
- ...ongoing development of customer support and success processes. Demonstrate mastery of the company and Client’s offerings (i.e. its product and services). Understand, investigate, and solve any complex client requests or complaints; particularly when multiple...
- ...written) Excellent problem-solving and critical thinking skills Resourceful and detail-oriented Advantage but not required: BS IT or BS Computer Science graduate Familiar with basic accounting concepts related to budgeting Experience with software design...
- ...minute of details Passionate about client satisfaction YOU HAVE… ~6 months to 1 year of customer service experience (may it be email, phone, or chat support) ~ Basic knowledge of cloud-based applications (Google Drive, Google Sheets, Google Docs) and MS...
- ...databases while also acting as a key liaison for specific customers. You'll be part of an on-call rotation to ensure timely support when it's needed most, and you'll work on projects that help improve processes, internal dashboards, and investigation protocols. As the team...
- ...client’s key contacts, unique requirements, and operating processes Demonstrate mastery on the company and client’s offerings (i.e. its product and services) Understand, investigate, and solve any complex client requests or complaints Requirements WHAT WE...
- ...quality output consistently. Proactive and self-motivated. You are eager to find and execute ways to improve our process and make it more applicant-centric. YOU HAVE… ~2 years experience managing a global recruitment team. ~5 years recruitment...
- ...client’s key contacts, unique requirements, and operating processes. Demonstrate mastery on the company and Client’s offerings (i.e. its product and services) Understand, investigate, and solve any complex client requests or complaints; particularly when multiple...
- ...and follow-ups are recorded accurately in Jira and Incident.io. Improve Response Metrics (MTTX): Assist in tracking how long it takes to detect and resolve issues. Keep these timelines updated and surface delays or blockers for further follow-up. Maintain...
30000 Php
...and clients by improving current services and identifying other areas of opportunity for new services. Lead Qualification: Use consultative selling strategies in discovery or exploratory calls to position the company's services as custom-fit answers to client needs,...- ...initiatives and collaborating on projects Take initiative and identify areas of opportunity that you can contribute to help the team as it grows Acquire valuable customer insights and share them with the rest of the team to improve the education and experience to...