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- ...Strong documentation habits and familiarity with support ticketing systems (e.g., Hubspot, Jira, Shortcut or similar). Highly... ...MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines. Our commitment to 100% YOU...
- ...dependable internet connection? Join us as a System Implementation Specialist, where your... ...standards, ultimately delivering top-notch service and upholding excellence. About Us:... ...deadlines and prioritizing tasks efficiently. Computer Savvy: Familiarity with spreadsheet...
- ...Full Onsite Qualifications: ~At least 5 years of professional experience in driving business requirements (experience in financial services organizations is a plus). ~Part of the execution team for a minimum of 3 projects, and should have worked end-to-end on those...
- ...About the Role Reporting to the Development Manager II Finance Systems you will design and develop technical solutions focusing on... ...specifications for reports. Additional Skills: Experience with web services (SOAP REST API) configuration management tools (SVN GitLab) and...
- ...IT Service Desk Officer Key Responsibilities: Network Support: • Configure and troubleshoot network connectivity issues. System Support: • Provide support for Microsoft 365, Windows 10/11, Apple computers, mobile devices, and printers. • Install, configure...
- ...Based Work Location: Makati / Ortigas Work Set Up: Full Onsite Qualifications: ~At least 5 years of professional experience as a System Analyst/Business Analyst. ~With experience in creating dashboards, particularly using Power BI. ~Candidate should have the...
- ...Responsibilities: Maintain and administer IT systems and services related to banking operations to ensure high availability and performance. Manage network configurations and security protocols specific to banking systems to safeguard sensitive financial...
- ...Requisition Number: 102880 Service Billing Specialist I Location: This is a hybrid opportunity. Our office is located at 10F–11F Robinsons Cyber Omega Building, Pearl Drive, Ortigas Center, Pasig City 1605. Insight at a Glance ~14,000+ engaged teammates...
- ...Supervisor, you will: Operational Oversight: Manage daily service levels, SLA compliance, and data accuracy while forecasting... ...ensure the team adheres to all Information Security Management System (ISMS) policies. Process Optimization: Drive efficiency...
- Job Requirements: Willing to work onsite in Makati or Pasig Open to shifting schedules Available for a 1-day onsite hiring Job Qualifications: Option 1: No experience required; HS Graduate / K12 Graduate Option 2: 1 year BPO experience with at least...
- ...Prerequisite Skills: Previous experience leading a customer service team or environment. Strong leadership skills with a hands-on... ...the customer care function. Oversee the use of multiple systems (e.g., M3, Magento, Fluent, phone and email platforms, and external...
- ...Job Responsibilities 1. Conduct multi-channel service quality inspections, including calls, emails, and tickets, for the assigned customer... ...service quality assurance; familiarity with Zendesk or similar systems is preferred. 3. Strong logical thinking, data interpretation...
- ...tickets from junior agents Interpret and apply support policies consistently Identify patterns in support issues and flag systemic problems Assist in training and mentoring junior agents Ensure accurate documentation and clean ticket history...
- ...chance to grow your career with the largest and leading independent fuel company in the country - join us as our next Permitting Services Specialist! What is this role about? This role will acquire regulatory clearances, permits, and licenses for the operations of...
- ...Skills & Experience Experience in customer support for e-commerce or apparel brands Familiarity with order management systems (Shopify or similar) Strong written communication skills High attention to detail Ability to follow SOPs exactly...
- ...Summary As a key member of our customer service department, you will play a vital role... ...-depth technical knowledge of operating systems and ensure accurate billing, storage of... ...personal skills, including product knowledge, computer proficiency, presentation skills,...
- ...outcomes. Requirements Minimum 5 years’ experience in client services, account management, BPO, SaaS, or a related environment.... ...personal accountability, ownership, and commercial awareness. Systems-driven with strong attention to detail, discipline in escalation...
- ...We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance... ...with multiple jurisdictions Maintain detailed tracking systems Handle complex client queries Perform other related duties...
- ...Requisition Number: 102880 Service Billing Specialist I Location: This is a hybrid opportunity. Our office is located at 10F–11F Robinsons Cyber Omega Building, Pearl Drive, Ortigas Center, Pasig City 1605. Insight at a Glance ~14,000+ engaged teammates...
- ...regulatory compliance. This role oversees team performance service delivery and resource allocation while maintaining high standards... ...committee. Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing...
- ...customers eliminate the stress and hassle related to home maintenance services. We need individuals with at least 1 year experience with a... ...and prevent recurring issues. Report any training needs, system errors, or discrepancies to the supervisor. Complete...
- ...Azeus Systems Limited is looking for an Admin Assistant to be part of our growing support team. Our client base has grown exponentially and we have extended our global footprint in over 100 countries which has already been recognized by reputable institutions across the...
- ...ABOUT IQ-EQ We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory... ...committee. Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing...
- ...auditors for complex clients Review computation of tax/VAT Review financial statements... ...necessary Propose projects to improve client service or operational efficiency Progress... ...learning and development programmes and systems (including PowerU and MyCampus) enable...
- ...About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology... ...preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading Skills: - Experience in...Remote job
- ...Analyst to join our Client Cybersecurity Services this role youll support the team in... ...related field (e.g. Information Technology Computer Science) At least 3 to 4 years of relevant... ...learning and development programmes and systems (including PowerU and MyCampus) enable...
- ...simPRO. This role is critical to ensuring the smooth delivery of service outcomes and timely communication with customers. Key... ...detail and accuracy ~ Proficient with MS Office and cloud-based systems ~ Strong written and verbal communication ~ Ability to prioritise...
- Customer Service Representative Position Description The role Facilitates the prompt and effective resolution of requests or issues... ...if deemed necessary. This role will independently identify systemic issues (e.g. system outages, widespread processing errors) and...
- ...you , don't wait - apply now and be the superhero our client's customers need ! ClearSource is seeking an exceptional customer service professional to join our team as a Customer Service Representative. In this role, you will provide customer support for our...
- ...Position Description: The role delivers exceptional service to customers by understanding thei needs and providing guidance on products... ...English language. Keen attention to detail. Proficient computer and technical skills. Solid analytical and problem-solving...