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- ...Position Summary: The Complaints Management Team plays a key role in ensuring customer satisfaction by addressing and resolving concerns in a clear, timely, and professional manner. This position is responsible for managing customer feedback and complaints, ensuring...
- ...Job Purpose Addresses and resolves complaints endorsed by other channels (Customer Service Inbound and Outbound calls, emails and social media. Review, investigates and resolves complaints which may be categorized as simple or complex. Responds and provides the...
- ...Customer Experience Team is looking for experienced professionals to join us in Taguig with the role of Customer Experience Complaints Governance The CX Complaints Oversight Manager reports directly to the Head of Consumer Protection & Governance. The...
- ...market, we want to accelerate our business transformation in order to reach more people, more effectively. Join our Quality team as Complaint Device Investigation Engineer where you'll play a vital role in complaint investigation and quality administration for medical...
- ...Job Summary Join our dynamic team as a PE-Med Device Complaint Manager where youll play a crucial role in managing customer complaints within the life sciences domain. With a focus on customer service excellence and complaint resolution youll utilize your skills in...
- ...Free coffee and snacks Employee Referral program About the job: As part of the Trading Team and in the capacity of Complaint Officers, we are committed to managing daily client complaints and ensuring seamless communication with the front-end team. Our...
- ...maintaining a customer-first mindset. The Customer Support Representative will be responsible for providing prompt and accurate... ...inquiries related to billing, service requests, suggestions, and complaints. They will resolve customer inquiries and complaints fairly and...
- The position of the Collections Representative is within our INR and VAD Revenue Cycle. In this role, you will handle and resolve all Insurance... ...goals. They will also research and answer all questions and complaints, regarding patient responsibility balances and billing...
- ...Customer Service Representative We are seeking enthusiastic and dedicated Customer Service Representatives to join the team. The ideal... ...in a professional and courteous manner. Resolve customer complaints and issues effectively and efficiently. Provide accurate information...
- ...bachelor's degree in relevant field is strongly recommended. Otherwise, any other basic degree or diploma Customer facing and complaint handling experience. Contact Centre Experience required Demonstrate strong communications skills in English language Excellent...
- ...your 100% YOU with MicroSourcing! Position: Customer Service Representative Location: Two Ecom, Pasay Work setup & shift: [Onsite |... ...Following CS policies and procedures Prioritizing complaints and ensuring all queries are followed up and recorded on the...
- ...customers, overseeing the entire order process from entry to delivery. . Handles order entry, status updates, product inquiries, complaints, pricing, shipping, and inventory issues. . Communicates clearly and professionally with both external customers and internal...
- ...We are hiring a Customer Service Representative to help customers with questions, concerns, and support needs. You will provide accurate... ...products, services, and policies Resolve customer issues and complaints Record customer interactions properly Deliver excellent...
- ...Customer Service Representatives are the dynamic and highly-driven CSRs of TCS. These bright and energetic professionals work the phones... ...Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and...
- ...themselves imagining the unimaginable with us. The Medical Representative operates within closely defined parameters and under close... ...Person (LPVR) in Company within 24 hours. On handling customer complaint, the employee must obtain and compile the information...
- ...teams to resolve consumer disputes. Document records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken in the approved CRM (MBS, Salesforce). Perform other duties as assigned. Technical...
- ...Ability to handle high profile clients and escalation queues • Ability to answer General queries (Low/ Medium Complexity) and/or complaints of (potential) customers regarding financial and banking productsKnowledge/Experience: •Previous experience, 6 months to 1...
- ...a timely and professional manner. • Provide accurate information about products, services, and policies. • Resolve customer complaints and escalate complex issues when necessary. • Maintain detailed and accurate records of customer interactions in the CRM system...
- ...customer inquiries via phone, email, or in person. Provide accurate information about products, services, or policies. Handle complaints or issues efficiently and escalate when necessary. Maintain a positive, empathetic, and professional attitude toward customers...
- ...quotes/orders from customers Resolves and/or routes credit related issues Effectively investigate/escalate and resolve customer complaints and issues Order Management and Customer Service Activities All transactions performed accurately and meeting departmental...
- ...innovative Start making an IMPACT! The Role: Technical Support Representative What will you do: Provide expert technical support... ...Participate in continuous improvement initiatives including complaint and knowledge management systems Identify and capitalize...
- ...a customer relationship application or database to record activities and research product/client information. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Has gained proficiency...
- ...Customer Service Representative (Voice, Chat & Email Process) Employment Type: Full-Time Operations: Remote Job Function: Customer... ...when needed. Escalate Issues: Promptly escalate any member complaints to your customer success manager for immediate resolution....
- ...experience. Requirements Proven experience as medical sales representative or other sales/customer service role in Cardiometabolic and/... ...skills with the ability to resolve issues and address complaints. High school specialist healthcare diploma, BSc/BA will be...
- ...problem/dispute resolution. Job Summary The Senior Representative, Customer Service Operations is responsible for providing... ...job is also responsible for tracking demand and backorders, complaint and incident reporting and supporting post-sales issue resolutions...
- ...Description Assist customers with inquiries and provide knowledgeable answers. Handle customer complaints and resolve issues effectively. Document interactions with customers for future reference. Contribute to team goals by cooperating with colleagues and...
- ...to grow and make a real impact. As a Customer Service Representative , your primary role is to provide exceptional customer support... ...and/or Phone Management: Respond to customer inquiries, complaints, and requests received via email promptly and professionally,...
- ...of Bachelor's Degree. Minimum of 2 years experience in receiving, documenting, researching and responding to member inquiries, complaints, appeals and/or grievances. Gathers and presents all relevant data of cases for medical review and makes recommendations for...
- ...with product information, account inquiries, order status, billing questions, and general support issues. 3. Resolve customer complaints and issues effectively and efficiently, striving for first-call resolution whenever possible. 4. Accurately document all interactions...
- ..., Makati. Job Description The Branch Customer Service Representatives role operates in a variety of capacities concerning customer... ...adjustments and payment arrangement. Corresponds to customer complaints and forward to concerned departments for resolution....