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- ...LEARN MORE ABOUT OUR JOB VACANCIES BELOW. We are continuously looking for top talents to join our team as Data Encoder | NON-VOICE AGENT | CSR. We achieve stability in our organization by treating our employees the same way we treat our valued clients, with utmost care...
- Description Job Track Description: Performs tasks based on established procedures. Uses data organizing and coordination skills to support the business and perform technical work. Requires vocational training certifications licensures or equivalent experience...
- Location: UP Ayala Job Overview: Assists customers in managing financial obligations and resolving account concerns. Qualifications: High School Graduate (Old Curriculum) or Higher With or without BPO experience Good negotiation and communication skills Ability...
- Bachelor’s degree in Tourism, Hospitality Management, and other related courses. Effective communication skills with proficiency in the English language Fresh graduates are encouraged to apply.
- ...IMPORTANT: This role is an ON-SITE, office-based role in Makati and is NOT a shipboard opportunity. The Silver Concierge Agent is an office-based role responsible for delivering exceptional post-sales service while proactively identifying opportunities to enhance the...
- ...shipboard opportunity. POSITION SUMMARY This position is part of a direct consumer outreach sales organization, where the sales agent is the first point of contact for guest calling into our contact center. This position strictly handles inbound calls, including up...
- ...broad range of marine products including chemicals, ropes, and lubricants for over that was established year 1860’s. Position: Hub Agent (Shipping and Logistic) Industry: Maritime Company Location: Pasay, City Salary: Php31,000 - 43,000 Schedule: Morning shift and...
- ...and enterprise management. They provide and develop new innovative technology that can increase company success. Position: B2B Collection officer Industry: IT company Location: Taguig City Salary: Php 20,000 - Php 25,000 Schedule: nightshift Work Set up: Work on...
- ...Based at IKEA Customer Care Centre in IKEA Philippines Pasay City the Agent is responsible to build and retain a long-lasting relationship with new and existing customers in a multi-channel retail environment by valuing and fulfilling customer needs and expectations understanding...
- ...a comprehensive range of services, including crew and technical management, maritime logistics, and port services. POSITION: Hub Agent- Logistic INDUSTRY: Maritime Company WORK LOCATION: Pasay WORK SCHEDULE: Work on Site SALARY: Php20,000-Php40,000 WORK SET UP:...
- What's in it for you? • Competitive Salary packages • HMO on the first day • performance-based incentives • Allowance • Bonuses Job Responsibilities: • Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift...
- ...technical issues • Support the overall objective of Medallia • Carry out ad hoc tasks or activities associated with the Technical Support Agent functions and/or tasks within the capability and • pay grade of the Technical Support Agent as may be assigned. QUALIFICATIONS...
- Diagnose, troubleshoot, and resolve customer concerns promptly while maintaining efficiency. When necessary, escalate complex issues to the appropriate department, ensuring a positive customer experience. Recognize opportunities to retain customers by presenting alternative...
- ...offers technical and logistics solutions, and marine products. This company established year for over 136 years ago. Position: Hub Agent (Maritime Industry) Company Industry: Maritime Company Work Location: Pasay City Work Schedule: Monday-Friday Salary: Php20,000-...
- Hiring Now: Online Assistants for Our Travel Account (Weekends Off) Why You Should Apply: • Enjoy a Monday to Friday schedule - no weekend work • Use your GDS expertise in a stable, supportive environment • Get paid training and ongoing career growth opportunities...
- We are looking for a Call Center Agent to join our team and serve as the first point of contact for our customers. In this role, you will manage inquiries, provide accurate information, and ensure prompt, professional resolutions to maintain high levels of customer satisfaction...
- ...providers, via collaboration with intermediaries, port and/or agents as needed, in assigned countries/regions, until the crewmember... ...with the crew member, family, providers and agents and the timely collection of all pertinent medical information including hospitalization...
- ...service. Coordinate and monitor the work product between Tier 1 Agents and resolution partners. Continually review internal... ...and procedures noted in SQM (Safety & Quality Management), CBA (Collective Bargaining Agreement) and or any other material which pertains...
- ...and data tools such as Excel SQL Python and Jupiter Notebooks to collect clean analyze and visualize data. Leverage modern BI tools (e... ...and architecture knowledge to design solutions using LLMs agent frameworks and modern automation. Build and troubleshoot intelligent...
- ...friction points for guests, trade partners, and contact center agents during interactions from booking research all the way to post cruise... ...trade partners. Determines the appropriate method of data collection and research methodology, analyses and interprets information...
- ...Enrichment personnel, communicates arrangements to vessels and port agents when needed. Processes all department invoices through the... ...chargeable airfares or upgrades are correctly charged, monies collected and accounted for correctly, and any refunds and reimbursements...
- ...oversee compliance case management for merchants and Third Party Agents (TPAs) and also serve as the subject matter expert (SME) in... ...Integrity Coordinate client portfolio audits including evidence collection and follow-ups. Maintain accurate records in compliance...
- ...What you'll be doing Process customer collections and follow up on outstanding invoices Maintain accurate and up-to-date records of accounts receivable Identify and resolve any billing or invoicing discrepancies Communicate with customers to discuss payment...
- ...We are a world-leading smart mobility SaaS company with oversubscribers across 23 countries and we are looking for a Junior Collections Agent to join our team. Our teams are collaborative vibrant fast-growing and all team members are empowered with the freedom to influence...
- ...Qualifications: Lead and co-lead new hire classes and continuing education training for both new hire trainees and tenured agents Monitors and completes daily attendance tracking during the entire process training until nesting Formulates effective activities...
- ...Operations Managers and production leaders to resolve variances. Update schedules and exceptions in Genesys Cloud. Maintain and adjust agent groups and skills in Genesys Cloud to balance interval performance and support tactical decisions from Operations Managers....
- ...Job Summary We are looking for a Collections Agent (B2B) to manage a portfolio of business customers through proactive calls and email communication. The successful candidate will be responsible for collecting outstanding payments, resolving account discrepancies,...
- ...Process Optimization Assess workflows identify inefficiencies and design innovative solutions to streamline operations. Intelligent Agent Development Build or integrate autonomous AI agents multi-agent systems and automation workflows. Change Management Guide teams...
- ...Overview This is for a Hybrid Setup in Shaw, Mandaluyong & Night Shift. As the Collections Analyst you have responsibility for a variety of duties for a complex structure of entities across our sites per region. You are responsible for our collections across...
- ...Collections Representative #4th in Great Place to Work's Best Company To Work For 2025 #10th in Fortune Magazine's 2025 World's Most Admired Companies #1st in the J.D. Power 2024 U.S. Credit Card Satisfaction Study of National Credit Card Issuers Top GBS...
