Search Results: 84 vacancies
...The Coaching Manager is a trusted subject matter expert that acts as an advisor to call center Site Directors. The position oversees a team of Coaching Consultants that implement training, uphold coaching standards, and drive performance across multiple functions in order...
...-related concerns and conducts/validates necessary TNA such as call monitoring; after which decides the best intervention such as coaching or refresher training.
Determines the different learning methodologies applicable for a training course or performance consulting...
...are looking for aspiring & enthusiastic virtual assistants to help our team grow. To ensure a positive experience for the customer coaching and managing virtual assistants. A team leader will also assist with the execution of daily operations by overseeing virtual...
Prosper Virtual Assistants, Inc.
Iloilo City
26 days ago
40000 Php
...call center objectives, performance standards, and policies.
• Monitoring and evaluating agent performance, providing learning or coaching opportunities, and taking corrective action, if necessary.
• Identifies creative ways to reduce cost by streamlining processes...
IQor Iloilo
Iloilo
a month ago
...goals, and implement sales plans to expand the customer base and increase sales volume. Additionally, you will recruit, train, and coach sales representatives to ensure they have the necessary skills and knowledge to effectively promote Vista Land properties. Building...
Vista Land Iloilo
Oton, Iloilo
a month ago
60000 Php
...assurance programs.
• Accomplishes call center human resource objectives by recruiting, selecting, orienting, training, assigning, coaching, counseling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring,...
IQor Iloilo
Iloilo
a month ago
...communication with assigned VAs through Touchbase sessions
● Conduct Debriefing sessions and guidelines for people on the bench
● Conduct Coaching sessions and work with the assistants personally on how to improve
their reliability and/or performance
● Coordinate and monitor...
Prosper Virtual Assistants Inc.
Iloilo City
more than 2 months ago
30000 Php
...training sessions, and organizing the resources to facilitate training programs
Qualifications:
• At least 2-3 years Supervisory/Managerial experience in Training for a BPO Company
• Excellent English Communication Skills
• Strong coaching and people management skills
Datablazers, Inc.
Bacolod City
22 days ago
...satisfaction.
Staying updated on product knowledge, company policies, and industry trends.
Participating in ongoing training sessions and coaching to enhance skills and performance.
This is a full-time position.
For Account 1, the benefits include:
Free meals and...
TASQ Staffing Solutions
Iloilo
a month ago
30000 Php
...techniques.
• Assess training needs, determine learning gaps, recognize learning opportunities, and develop and deliver training and/or coaching to affect performance
• Develop, manage, and communicate training plans to the operations team
• Provide post-training support,...
Datablazers, Inc.
Bacolod City
a month ago
...specifications.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and...
...understanding and complying with operational contractual
requirements of Asurion's clients. Position responsibilities include coaching and development of Supervisors to meet and exceed established call center and sales goals, ensuring adherence to established business...
Asurion
Iloilo City
3 days ago
...center management to improve KPIs, management of operations applications, performance monitoring/QA, and employee leadership and coaching
Demonstrated ability to increase key metrics along with sales quotas, conversion rates, etc
Effectively leverage supporting...
...* Train staff members across departments on the importance of guest satisfaction and their role in achieving it. Provide ongoing coaching to ensure that all team members understand and embody the resort's commitment to excellence.
* Work with front desk staff to personalize...
Monroe Consulting Group
Negros Occidental
3 days ago
...for employees to safely talk about issues troubling them in correlation with their professional life and assissting them with life coaching solutions in order to better cope with their work-impacting challenges.
Serve as liaison with the allocated HRBPs in order to...
Conectys
Iloilo City
3 days ago
...to communicate, and influence all levels of the organization
Proven track record of quota attainment
Excellent monitoring, coaching and people management skills
Must have strong business sense
Send your resume to ****@*****.***.
Logistics Head...
SKY Cable Corporation
Bacolod City
4 days ago
...assistance using proper code responses. Provide proper paperwork to employees.
Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all...
...business plans.
CUSTOMER
Key Result Area 2- In Store Marketing Execution
Advocates and enforces brand of customer service, coaches team on how to execute consistently.
Ensures that merchandising messages in the store are in adherence to prescribed guidelines...
...orientation, with the ability to make decisions and take actions to ensure customer needs are met.
People management capability in coaching, developing, and supervising a team.
Knowledge of basic store operations, with the capability to assess operational...
...center objectives, performance standards, and policies.
Monitoring and evaluating analysts performance, providing learning or coaching opportunities, and taking corrective action, if necessary.
Ensures reporting is provided to the operation team that illustrates...
