Search Results: 3 vacancies
...Responsible for the attainment of client set goals, efficiency targets and overall team performance.
Performs consistent and affective coaching sessions to address performance gaps.
Analyzes agent's performance and develop an action plan to bridge gaps.
Conducts...
...engagement and interaction with different stakeholders (agents, clients, customers, colleagues, support groups, management, etc.).
Effective coaching and people development.
Multi-tasking and effective management of real-time performance and multiple demands....
...of learning and development opportunities
Employee Assistance Program, a robust behavioural health network with counselling and coaching services
Recognition and service awards
About Macquarie Capital
In Macquarie Capital, you'll be part of a team that...