Chat support agent jobs in Leyte

 ...WHAT IS YOUR ROLE As a Technical Support Specialist, you'll own complex technical...  ...and peer development. You’ll be a change agent on the team solving high-impact problems,...  ...of customer requests with experience in chat, email, and/or video-based customer support... 

 ...a customer-focused and proactive Customer Experience Agent to deliver exceptional service and support across all customer touchpoints. The ideal candidate will...  ...Respond promptly to customer inquiries via email, chat, or phone Provide accurate information about products... 

 ...escalation for issues outside the authority of an agent. You will also be working with the Client...  ...to the ongoing development of customer support and success processes. Demonstrate...  ...in a related field (especially email and chat support). ~ Experience supporting SaaS... 

 ...Advocate, you will be the primary point of contact for customers, supporting general inquiries and ensuring a smooth and positive experience...  ...2 years of customer service experience across email, phone, or chat support ~ Previous experience supporting SaaS products or... 

 ...Advocate, you will be responsible for interacting with customers and supporting them to address inquiries and resolve concerns regarding the...  ...interact with customers across multiple channels (SMS, email, chat, phone) to provide and process accurate, valid, and complete... 

 ...productivity targets. Oversee the day to day sales activities of agents under his/her leadership. Set sales targets for sales agents...  ...conducted by agents are within company standards and in support of company values. Implement marketing and promotional campaigns... 

 ...operational efficiency. Your role also includes collaborating with new and existing client teams to refine processes and providing support post-go-live to ensure long-term success. WHAT WILL YOU DO Client & Internal Team Training Lead training on AI-enabled systems... 

 ...partnerships we’ll always find EMPATHY WHAT IS YOUR ROLE As a Project Manager, you will be responsible for managing and supporting the end-to-end execution of implementation projects. You will plan, coordinate, and monitor project activities to ensure successful... 

 ...business objectives including contributing to the development and administration of programs, procedures, policies, and guidelines that support organizational goals. Ensure data accuracy and integrity within the HRIS for assigned business units, partnering with HRIS... 

 ...EMPATHY WHAT IS YOUR ROLE As the Senior Manager, Client Experience, you will oversee high-impact accounts focused on customer support and customer experience workflows. You will be responsible for the overall success and health of your direct client accounts,... 

 ...company’s products and services in order to facilitate the sales process Direct email marketing to key clients and prospects Sales Support Assist the sales team in creating proposals, presentations, and other sales-related efforts. Conduct market research to... 

 ...Luzon, Visayas, and Mindanao sites. Whether you're a seasoned BPO agent or completely new to the industry, there’s a place for you here...  ...? We welcome newbies. No experience? No problem. Friendly, supportive culture. We’re known for guiding new hires until they succeed.... 

 ...customer emails, inbound and outbound calls, voicemails, and live chat. He/she will also perform special projects designated by the...  ...marketplaces. ● Handles special projects assigned by the Manager. ● Supports the Customer Service Manager and acts as the point of contact in... 

● Advanced knowledge of MS Excel formulas, functions, and shortcuts is an advantage ● Good at data entry and data analysis ● At least 1 year of experience in analyzing data or generating reports using MS Excel ● Confident in speaking American English and good at writing...

 ...documents between Mandarin and English when required. - Maintain accurate legal records and update contract management systems. - Support contract lifecycle management and legal operations processes. - Collaborate with global legal teams and stakeholders across... 

 ...workflows, automating tasks, managing campaigns, and creating reports. The role requires strong technical skills in HubSpot, client-facing communication abilities for support and training, and a strategic mindset to help clients improve processes and achieve business goal