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- ...EMPATHY WHAT IS YOUR ROLE As the Shift Lead, Technical Support you are responsible for the day-to-day management of your team.... ...work (70%): Answer customer questions over email and live chat. Deliver excellent customer service to our customers....
- ...explanation, and best practice guidance for our product. The Technical Support Representative work environment is focused on providing support... ...experience: Preferably supporting customers via email and chat. ~ Experience in providing technical support: installing and...
- ...OPERATIONAL EXCELLENCE At the heart of great partnerships, we’ll always find EMPATHY WHAT IS YOUR ROLE As a Technical Support Specialist, you will be responsible for interacting with customers to address inquiries and resolve complaints regarding the client...
- ...WHAT IS YOUR ROLE Afresh is looking for a Support Engineer to join their Deep Tech Squad, providing top-tier support and guidance to customers. You'll be handling complex customer inquiries related to Afresh solutions, troubleshooting and investigating issues using...
- * Provide support to US warehouse operations by collating orders that need to be processed within the day and ensuring they they are fulfilled by the US team on time. * Will help track orders and coordinate with the Supplier Management team to prevent duplicate orders...
23000 Php
...Luzon, Visayas, and Mindanao sites. Whether you're a seasoned BPO agent or completely new to the industry, there’s a place for you here... ...? We welcome newbies. No experience? No problem. Friendly, supportive culture. We’re known for guiding new hires until they succeed....- ...internal and external expectations. Support, replicate, flag, and update information... ...as a buddy to help bridge the gap between agents and TLs during training. Identify opportunities... ...experience (may it be email, phone, or chat support). ~ Previous experience...
- ...escalation for issues outside the authority of an agent. You will also be working with the Client... ...to the ongoing development of customer support and success processes. Demonstrate... ...in a related field (especially email and chat support). Experience supporting SaaS...
- .... Amenable to work on rotating shifts YOU HAVE… ~6 months to 1 year of customer service experience (email and chat support; experience in other channels is a plus!) ~ Basic knowledge of cloud-based applications (Google Drive, Google Sheets, Google...
- ...customer emails, inbound and outbound calls, voicemails, and live chat. He/she will also perform special projects designated by the... ...marketplaces. ● Handles special projects assigned by the Manager. ● Supports the Customer Service Manager and acts as the point of contact in...
- ...those of the Team Captain’s reporting directly to you. You will serve as a point of escalation for issues outside the authority of an agent or Team Captain. You will also be working with the Service Delivery Manager as well as the People Manager to identify growth and...
- ...projects. ● Collaborate with clients to determine the goals of team projects and strategize plans to meet those goals ● Oversee agents' workloads and ensure that all assigned tasks are done efficiently and effectively. ● Communicate results/suggestions/solutions to...
- ...● Collaborate with clients to determine the goals of team projects and strategize plans to meet those goals ● Assign and oversee agents' workloads and ensure that all assigned tasks are done efficiently and effectively. ● Communicate results/suggestions/solutions to...
- ...great partnerships we’ll always find EMPATHY WHAT IS YOUR ROLE As a Compliance Specialist, you will be responsible for supporting the compliance team in ensuring adherence to federal, state, and local regulations governing affordable housing programs. You will...
- ...during month end close Other job-related activities as requested may include, but are not limited to the following: Provide support during tax filings and year-end audits Provide support for ad-hoc projects on an add need basis ~ Support the creation...
- ...EXCELLENCE At the heart of great partnerships we’ll always find EMPATHY WHAT IS YOUR ROLE As an Operations Analyst you will support the Platform Operations team with process improvement, incident lifecycle management, and operational data analysis. This role is...
- ...At the heart of great partnerships we’ll always find EMPATHY WHAT IS YOUR ROLE As a Customer Sales Advocate, you will support our sales team in providing exceptional customer service, promoting our services, and helping clients experience the benefits of our...
- ...find EMPATHY WHAT IS YOUR ROLE We are looking for a highly analytical and detail-oriented Asset Management Analyst to support our asset management team with critical reporting and financial monitoring. This role is responsible for maintaining key performance...
- ...and participate in coding, project planning and estimation, status monitoring and reporting, and project implementation Provide support to existing clients Become a learning resource and tools provider Participate in API Technologies Integration Participate...
- ...DO Responsible for activities in the areas of transactional accounting, consolidation, reporting, and analytics required to support Company operations. Manage and mentor the offshore accounting team, serving as the lead on team growth and performance....
- ...beginning to end stages for mid-market customers. Leverage Fountain software in the most efficient of ways in order to best teach and support customers, serving as a product expert. Complete virtual consultations and optimization strategies and support roll-outs....
- ...optimization of recruitment databases and applicant tracking systems, while ensuring compliance with internal processes and policies. Support recruiters throughout the sourcing, interviewing, and hiring processes. Identify and resolve bottlenecks to improve efficiency...
500 Php
...also ensure confidentiality and professionalism when handling sensitive material. Whether working remotely or onsite, their work supports documentation, accessibility, and data organization. Through dedication and attention to detail, transcriptionists enhance communication...- ...We are looking for an impact-driven individual who is passionate about using technology solutions to enhance Boldr’s offerings and support our clients. We want you to bring your 110% to everything you do, helping us achieve our Purpose by sharing your unique talents, embodying...
- ...At the heart of great partnerships we’ll always find EMPATHY Overview: We’re hiring a Contract Project Manager to support day-to-day operational needs for our Platform Operations team. This role will focus on improving how incidents and alerts are tracked...
- Advanced knowledge of MS Excel formulas, functions, and shortcuts is an advantage Good at data entry and data analysis At least 1 year of experience in analyzing data or generating reports using MS Excel Confident in speaking American English and good at writing emails...
- * Provides financial, administrative, and clerical support to the organization. * Completes payments and controls expenses by receiving payments, plus processing, verifying, and reconciling invoices. RESPONSIBILITIES: ● Completes payments and controls expenses by...
- ...Full Time Schedule: Graveyard Shift # of Available positions: 3 Cebu / Baybay Site: Full Onsite JOB DESCRIPTION: Warehouse Support Specialists provide support to our US warehouse operations by collating orders that need to be processed within the day and ensuring...
- ...and well-being. As a Nutritionist-Dietitian, you will play a pivotal role in guiding patients toward healthier lifestyles while supporting their recovery journeys. We aim to provide personalized nutritional care tailored to diverse patient needs, from those with chronic...
- ...projects. Monitor and evaluate system performance, recommending and implementing improvements as needed. Prepare technical reports, manuals, and documentation related to LPG systems and processes. Provide technical support and training to operational staff as required.