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- ...with OPERATIONAL EXCELLENCE At the heart of great partnerships, we’ll always find EMPATHY WHAT IS YOUR ROLE As the Team Captain, you are responsible for the day-to-day management of your team. You will serve as a point of escalation for issues outside the authority...
- ..., advocating for operational improvements, resourcing alignment, and innovation in how we deliver. You will support (Senior) Team Captains in leading the teams to deliver consistently on our service commitments and SLA-agreements for the clients in your portfolio....