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- ...professional, personable and tailored customer support to customers via multiple channels including email, live chat, SMS, and phone calls. Support leadership and cross-functional teammates and actively contribute to key business initiatives Communicate openly with...
- ...valid, and complete information with the highest degree of empathy, courtesy, and professionalism. Handle customer consultation calls, technical troubleshooting, escalations, and complex investigations. Troubleshoot product or service-related issues by investigating...