...standard operations and procedures.
● Recognize and escalate priority problems in accordance with Client standards.
● Ensure one call resolution prioritizing customer satisfaction.
● Perform basic troubleshooting when necessary.
Qualifications:
* With 1 yr to...
...solutions provider. Appointment Setter, be 100% YOU with MicroSourcing!
An Appointment Setter is expected to:
Conduct cold calls to potential clients to set appointments for solar, roofing, real estate, and restoration services.
Engage in B2B outreach to...
...Job Qualifications
REQUIREMENTS:
- 6 months call center experience
- SH/SHS Graduate
- Basic computer navigation skills
-Excellent Communication skills
Perks:
- Competitive salary package, company bonuses, and performance incentives
- Night differential...
...Job Opening
Be a world-class Call Center Agent with the Best - Join CONCENTRIX BRIDGETOWNE - Open to HIGH SCHOOL graduates with or without BPO experience
Job Industry
Outsourcing/Offshoring
Job Type
Full-Time
Experience Level
Entry Level...
...good communication skills
Must be willing to work onsite in Libis, Quezon City
Must be open to work in shifting/night shift schedule
Kindly submit your updated CV/resume copy and expect an immediate call during weekdays, Mondays to Fridays from 9am to 4:30pm....
~ We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain...
...excellent customer service while working towards establishing a positive rapport with the client.
Answer and address all service calls in a timely manner.
Contribute as a team member, working to mitigate problems and issues.
Transcribe information into...
...movements.
• Champion regular reporting needs including but not limited to rate code production and account volume.
• Maintain call conversion measurements and accurately track index.
P EOPLE
• Promote teamwork and quality service through...
...enterprise sales, or IT sales
Experience with long-cycle sales and consultative selling approach
Leads generation, outbound calling, and appointment setting
Strong communication and interpersonal skills
Proven knowledge and execution of successful sales...
...compilation of document submissions from merchants.
Strong English Communication Skills (both oral and written) and experience in call handling is a must.
Basic knowledge in excel for daily data and production tracking.
Liaise between Sales Consultant,...
...responsible for the process for all open tracks. The wide range of activities includes, but not limiting to: placing job ads, making call-outs, scheduling interviews, conducting behavioral interviews, client communication, placement etc.
Key Responsibilities...
...Processing transactions on proprietary and 3rd party systems
Attending virtual or onsite huddles
Receiving or making voice calls
Providing feedback on opportunities to improve process
Calculating various costs for travel bookings e.g. flights,...
...internal team at Acorn Strategy through Asana for project management and Slack for real-time discussions.
● Attend daily stand-up calls with the team to discuss client goals, campaign results, active tasks, and align on project deliverables.
● Analyze campaign performance...
...’s, Kettle and Natural Chip, Co., and Griffin’s through their high-quality sweet biscuits and wide range of healthy wrapped snacks called Nice and Natural. URC's key to success has been attributed to building strong brands, robust product innovation pipeline, and world...
...MicroSourcing is seeking a B2B Lead Generation expert to collaborate with one of our US-based clients.
Make outgoing calls and generate high-quality leads through inbound and outbound calling to develop new business opportunities.
Direct email marketing...
...special payment schedule.
· Generate invoices specific to customer accounts.
· Deliver invoices to clients via email and phone calls.
· Process all payment using various pay services.
· Reconcile all payment with account.
· Send delinquent accounts to...
...experience in Inside Sales Support/Representative is a must
~ERP Pronto experience preferred but not necessary
~ Outbound Cold Calling in B2B experience is a must
~ Excellent Communication Skills
~ Working knowledge of Excel spreadsheets using vlookup and...
...’s, Kettle and Natural Chip, Co., and Griffin’s through their high-quality sweet biscuits and wide range of healthy wrapped snacks called Nice and Natural. URC's key to success has been attributed to building strong brands, robust product innovation pipeline, and world...
...qualifications)
An AR/Collections Coordinator is expected to do the following, but not limited to:
· Answering incoming calls about collection attempts
· Drafting Appeals/Reconsiderations to Workers’ Compensation Insurance Carriers regarding Dental (ADA Dental...
...Ability to identify if a customer’s AR account has a discrepancy
Ability to communicate efficiently by email and Teams calls
Accounts receivable reconciliation
Detail orientated
Team player
Prior experience in Accounts Receivable and Reconciliation...
...management, and managed services);
Stay up to date on releases and new release client communication;
Provide scheduled and on-call assistance for nights, weekends and holidays on a rotational basis.
Qualifications:
Bachelor’s degree preferred and two...
...Provide guidance and mentorship for the Helpdesk team.
• Complete fortnightly roster
• Commence a 2-week shift of after-hours on-call support – in the event the support call exceeds four hours. You will be eligible for RDO.
• IT Administration and Asset Logistics...
...authority.
~Endorse transactions for review/approval of superiors.
Customer Service
Ensures timely and proper response to calls and email inquires.
Exhibit initiative/resourcefulness in assisting vendor/employees with inquiries.
Other Administrative Tasks...
...An Intermediate Sales Agent is expected to: • Outbound calling to a list of clients to discuss the usage of products and services to increase the customer's comfort level with the product, and increase product use
• Utilize a Consultative Selling Approach to position...
...responsible for:
Frontline contact for an assigned customer tele-sales group.
Building our customer network through cold calling and following up on new business leads.
You will be involved in phone campaigns to support promotional activity and new line...
...outstanding activities. KPI Measurement: Inbox category, flag and complete emails.
Communicate with stakeholders. Action inbound calls. Inbound Calls Answer inbound calls and follow-up missed calls.
Communicate with customers and action their requests in a timely...
...standard operations and procedures.
● Recognize and escalate priority problems in accordance with Client standards.
● Ensure one call resolution prioritizing customer satisfaction.
● Perform basic troubleshooting when necessary.
Job Qualifications...
...client services to current clients by identifying their problems and supplying solutions and education
Track and monitor incoming calls for record keeping
Work closely with other departments to investigate and resolve client issues and/or questions and generate...
...Extract data and documents from web-based sites.
Sort, scan and assign work to process server vendors.
Make outbound calls if data is not available via the internet.
Work off service email and respond to clients & servers.
Provide a detailed report...
...Office Support experience. The specialist must communicate with support providers or other individuals as required via an outbound call, email, live chat and SMS to assist support providers in completing the sign-up and registration process Qualifications:...