Get new jobs by email
- ...Join our team as a NOC Tier 1 Support Engineer to provide first-level technical support for VoIP systems. You’ll troubleshoot issues,... ...configure VoIP services, extensions, and PBX settings. Troubleshoot call quality, connectivity, and device issues. Monitor systems and...
- ...ensure integrity and structures data to help support or provide business recommendations i.e.... ...Implementation and management of cross-functional performance indicators (KPI- s) to... ...Proficient user of Excel, SQL and understanding call center statistics a must. ~ Knowledge...
- ...Implementation Planning Conduct Discovery Calls to understand the client’s organizational... ...ensuring desk phones are provisioned and fully functional 3. Triage & Basic Troubleshooting First-Response Support ~ Address initial post-go-live questions...
- ...Reporting to: Lead, People Advocates Functional Group: People Experience Ubiquity is... ...the company on external mediation and to support the HR Business Partners Group as an expert... .... Exposure in handling LR for a BPO or Call Center company is a plus ● Engagement and...
- ...deepening and cross-selling of MCBL products. Prepares Monthly Sales Call Plans and Daily Sales Call Report to ensure that action plans,... ...to learn and grow the career you want. We'll recognize and support you in a flexible environment where well-being and inclusion are...
- ...Creation of tools required for business analysis ● Occasional support to department on projects not specifically associated with QA reporting... .... Knowledge, Skill Set Qualifications Required ● 2-3 years Call Center Experience ● Intermediate to advance Excel skills ●...
- ...Responsibilities and Duties Provide accounting and clerical support to the accounting department. Type accurately and prepare and... ...management and compile reports/summaries on activity areas. Function in accordance with established standards, procedures, and...
- ...closely with internal leadership and international stakeholders to support financial reporting, planning, and operational efficiency.... ...Excellent communication skills and ability to work with cross functional teams. Experience working BPO or RPO finance is preferred....
- ...Graduates Welcome) with a strong interest in project and operations support across multiple teams. This role helps keep projects organized... ...Asana, Monday.com, or similar. Comfort working with cross-functional and geographically distributed teams. Any experience...Remote job
- ...and regularly with clients and caregivers Conduct follow-up calls with prospects to schedule consultations Enter and update caregiver... ...both the computer and internet connection for 8–9 hours to support a full work shift during outages. The ideal candidate for...
- Qualifications: - At least 1 year of experience in Hardware and Software troubleshooting - Required Skills: Virtual Machine, Imaging, HW/SW Troubleshooting - Knowledge of IOS and Android OS Requirements: - Fresh graduates are welcome to apply - Willing to be...
Geoplan Philippines, Inc.
Bacolod Citya month ago - ...proactive account management through cross-selling, lobby sales, and supporting client retention efforts. The incumbent handles the client... ...existing clients and generates new customer leads through cold calls, referrals, field visits, and in-branch walk-ins Achieve...
Maybank
Bacolod City2 days ago - ...HRBP) is an internal consultant providing an enabling business support role. The role may be Specialist or Generalist in nature. The HRBP... ...intelligence, and potential Ubiquity Wide activities within HR function. #Build relationships and form alliances with external...
- ...associated with Workforce Management. Responsible for tracking, forecasting analyzing real time management and planning of assigned call volume, headcount requirements, shrinkage, attrition and handle time goals throughout the group sites. Reporting of Daily program...
- ...role, you'll have ownership over resolving escalated or complex calls from customers. Whether it's getting answers for customers... ...knowledge Computer experience What You Can Expect Supportive of your career and professional development An inclusive culture...
- ...standardizing, and maintaining end-to-end process documentation that supports operational consistency, governance, and scalability across... ...) across Workforce Management, Operations, and BI-supported functions Translate complex operational and technical processes into...
- ...analysis on recurring issues and systemic gaps Documentation Support ~ Validate that SOPs, process documents, and KPI definitions... ...executive-ready insights ~ Experience working with cross-functional teams including Operations, QA, Training, MIS, and BI ~ Strong...
- ...constant pursuit of excellence and improvement, we create teams that support our business and each other. The Role As a Customer... ...maintain and nurture customer's relationships through marketing calls, recommending and cross-selling other bank products, services, and...
Security Bank Corporation
Bacolod City18 hours ago - ...Set & Qualifications Required (External) ~Bachelor's degree in Business, Data Science, Analytics, or a related field ~2-3 years of Call Center experience ~ Proficiency in data analysis tools and techniques, such as MS Excel, Google Sheets, SQL and/or other data...
- ...and professionally to customer inquiries via phone, email, and chat Resolve customer issues and complaints with a focus on first-call resolution Maintain accurate and comprehensive records of customer interactions Collaborate with team members to improve customer...
- ...Motul Asia Pacific Group. This position holder will be required to support the expansion of our distribution network in Western Visayas... ...in nature Ability to work well with teams across various functions/departments Good communication skills: good listener, communicator...
Motul Asia Pacific
Bacolod City4 days ago - ...role, you'll have ownership over resolving escalated or complex calls from customers. Whether it's getting answers for customers... ...knowledge Computer experience What You Can Expect Supportive of your career and professional development An inclusive culture...
- ...during role plays and customer interactions Effectively handle calls from existing customers while identifying and handling all... ...knowledge. Computer experience What You Can Expect Supportive of your career and professional development An inclusive...
75000 Php
...hours per week. Please let us know your thoughts on this. How do you prefer your team to communicate with you? We use an app called Hubstaff to track clock-ins and clock-outs for pay purposes. Let us know your thoughts. 4. ❗️Send all application requirements...- ...for internal coordination Enforce urgency, prioritization, and accountability Client Communication Proactively call clients on complex issues Clearly explain problems, resolutions, and next steps Provide confidence and reassurance during...
- ...graduate of any 4- or 5-year course (preferably in education, communication, or any language-related course) Computer-literate Fresh graduates are encouraged to apply Click on APPLY NOW to send your application and expect to be called within 24 – 48 hours!...
- ...Job Summary: Ensures that resources are in place to handle client forecasted call volume while meeting client, internal, and financial KPI targets. This position is also responsible for supervising various administrative duties to ensure accurate reporting, reporting...
iQor
Bacolod City15 hours ago - ...the Bank. How you'll contribute Identifies customer's needs, maintains and nurtures customer relationships through marketing calls, recommending and cross-selling other bank products, services, and alternative channels to customers, and formulation of strategies...
Security Bank Corporation
Bacolod City2 days ago - ...The Training Manager is responsible for managing the operational activities of the Learning and Development (L&D) department supporting Operations.. This roleleads thetraining team, overseesend-to-end training delivery,and drives continuous improvement in processesand...
- ...Job Description Responsible for performing functions relating to the management of the residential real estate, establishing, and maintaining programs for the performance of the building systems. Such programs include a routine review and inspection of the various...
Rockwell Land Corporation
Bacolod City4 days ago
