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- ...The NOC Support T1 is a key member of the team responsible for ensuring the smooth operation of IT systems, networks, telephony, and data-related services. This role provides technical support to both internal staff and clients, resolving issues efficiently while delivering...
- ...that help you grow professionally and personally. Heart: Be part of a people-first culture that values your contributions and supports your aspirations. Hustle: Thrive in a dynamic, fast-paced environment where your hard work and dedication are celebrated....
- As a Customer Service Representative, you’ll assist customers with inquiries, returns, upgrades, and technical support, ensuring they have a smooth and positive experience with our products and services. Work can be onsite at our offices or remotely, depending on the role...
BPOJobOpenings
Bacolod Citya month ago - ...IT Support Associates are responsible of providing user-facing support both in person and remotely based on support tickets received... ...teams in setting up/maintaining equipment on-site Essential Functions 1. Should be able to handle basic and routine IT Support tasks...
- Qualifications: At least 1 year of experience in Hardware and Software troubleshooting Required Skills: Virtual Machine, Imaging, HW/SW Troubleshooting Knowledge of IOS and Android OS Requirements: Fresh graduates are welcome to apply Willing to be trained ...
Geoplan Philippines, Inc.
Bacolod City1 day ago - ...Reporting to: Lead, People Advocates Functional Group: People Experience Ubiquity is... ...the company on external mediation and to support the HR Business Partners Group as an expert... .... Exposure in handling LR for a BPO or Call Center company is a plus ● Engagement and...
- ...responsible for providing high-quality customer support related to telephone number portability... ...customer requests through inbound phone calls and email ticketing systems Escalate... ...to coordinate effectively with cross-functional departments to meet customer needs...
- ...Bacolod 2026 Job Description The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet... ...regarding client's product or services. Essential Functions/Core Responsibilities . Ensure service delivered...
- ...environment. This position’s primary job function performs all the coordination and tasks required... ...additional expected deliverables. Support deployments for Hosted servers from data... ...in an expeditious manner Live calls with customers as maintenance or troubleshooting...
- ...responsible for monitoring and evaluating inbound and/or outbound calls and other customer contact methods (e.g. email, chat) for... ...applicable) Contribute to maintaining forms and legends documents Support management focus on review of key drivers, metrics and...
- ...deepening and cross-selling of MCBL products. Prepares Monthly Sales Call Plans and Daily Sales Call Report to ensure that action plans,... ...to learn and grow the career you want. We'll recognize and support you in a flexible environment where well-being and inclusion are...
- ...position is responsible for providing the necessary tools and support for the team to perform its tasks and ensure the continued... ...matter expert on policy and procedural items and handle escalated calls when needed. Assist in queue management using the tools available...
- ...HRBP) is an internal consultant providing an enabling business support role. The role may be Specialist or Generalist in nature. The HRBP... ...intelligence, and potential Ubiquity Wide activities within HR function. #Build relationships and form alliances with external...
- ...technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality... ...trainings, meetings, conferences and other official company functions necessary for business growth, government legislation...
- ...and regularly with clients and caregivers Conduct follow-up calls with prospects to schedule consultations Enter and update caregiver... ...both the computer and internet connection for 8–9 hours to support a full work shift during outages. The ideal candidate for...
- ...role, you'll have ownership over resolving escalated or complex calls from customers. Whether it's getting answers for customers... ...knowledge Computer experience What You Can Expect Supportive of your career and professional development An inclusive culture...
- ...during role plays and customer interactions Effectively handle calls from existing customers while identifying and handling all... ...knowledge. Computer experience What You Can Expect Supportive of your career and professional development An inclusive...
- ...role about? The role is responsible in providing operational support in tank truck loading activities while ensuring such tasks are... ...the supervisor ~Understanding of environmental aspects of the function and perform in accordance to meet quality and environmental objectives...
- ...hours per week. Please let us know your thoughts on this. How do you prefer your team to communicate with you? We use an app called Hubstaff to track clock-ins and clock-outs for pay purposes. Let us know your thoughts. 4. ❗️Send all application requirements...
- ...associated with Workforce Management. Responsible for tracking, forecasting analyzing real time management and planning of assigned call volume, headcount requirements, shrinkage, attrition and handle time goals throughout the group sites. Reporting of Daily program...
- ...advise potential opportunities that will affect the achievement of Service Level goals Reviews contact center trends, including call volume, call patterns, staff productivity, and attrition rates. Knowledge, Skill Set & Qualifications Required (External) ~1 to...
- ...graduate of any 4- or 5-year course (preferably in education, communication, or any language-related course) Computer-literate Fresh graduates are encouraged to apply Click on APPLY NOW to send your application and expect to be called within 24 – 48 hours!...
- ...Comfortable adapting approaches based on new insights and client feedback. Collaboration : Ability to work effectively with cross-functional teams, including clients, product managers, and developers, to integrate AI solutions. Success Metrics Prompt success rate...
- 1. Deliver Volume, Distribution, merchandising and pricing, 2. Meeting call and productivity targets / standards 3. Plan, execute and maintain quality coverage to maximize business results 4. Accurately report on a timely basis the ff. info: competitive activities,...
PD888 Distributors Incorporated
Bacolod Citya month ago - ...advancement opportunities and internal promotions Fun, engaging, and supportive workplace culture Qualifications: At least High School (... ...As a Customer Service Representative, you will: Handle calls, chat, or email inquiries from global customers Provide support...
Concentrix Philippines
Bacolod Citya month ago - ...Zero-Downtime Connectivity (ISP/Failover/Bandwidth) and Role-Based Asset Management (matching high-spec hardware to specific KPO functions). You ensure that while the client manages the cloud, our local office provides the "last mile" of perfect execution. Local...
- Responsibilities: - Transcription: Listen to live or recorded calls and take notes of key points discussed. - Call Preparation: Prepare daily call list, meeting agendas, and materials as needed, ensuring participants have the necessary information. - Schedule Coordination...
Cyberbacker Careers
Bacolod City11 days ago - ...~ Willing to work in RTM- Citymall Golden Fields Bacolod, Negros Occidental JOB DESCRIPTIONS: ~ Perform basic math functions to collect payments and make change. ~ Operate registers, scanners, scales and credit card/debit card terminals. ~...
- ...equipping them to deliver a great customer experience. Represent yourself and the brand positively during all customer interactions. Support Sales Market with store expansion projects. WHO YOU’LL WORK WITH Our stores are the heart of our company, where customers...
- ...The Training Manager is responsiblefor managing the operationalactivities of the Learning and Development (L&D) department supporting Operations.. This roleleads thetraining team, overseesend-to-end training delivery,and drives continuous improvement in processesand...
