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- ...Join our team as a NOC Tier 1 Support Engineer to provide first-level technical support for VoIP systems. You’ll troubleshoot issues,... ...configure VoIP services, extensions, and PBX settings. Troubleshoot call quality, connectivity, and device issues. Monitor systems and...
- Join the dynamic team as a Customer Support Specialist. In this full-time role based in Bacolod City, you will be responsible for providing... ...and support to our valued clients. As a key member of our call centre operations, you will play a vital role in delivering on our...
TORCH Solutions
Bacolod City21 days ago - ...high-quality training programs that support Self’s Collections operations. This role... ...Convert complex collections processes, call flows, system workflows, and compliance... ...Collaborative mindset with ability to work cross-functionally. ● Adaptability and comfort with...
- ...Reporting to: Lead, People Advocates Functional Group: People Experience Ubiquity is... ...the company on external mediation and to support the HR Business Partners Group as an expert... .... Exposure in handling LR for a BPO or Call Center company is a plus ● Engagement and...
- ...ensure integrity and structures data to help support or provide business recommendations i.e.... ...Implementation and management of cross-functional performance indicators (KPI- s) to... ...Proficient user of Excel, SQL and understanding call center statistics a must. ~ Knowledge...
- As a Consulting Staff, you will play a role in supporting consulting projects and internal initiatives. Your responsibilities will involve... ...of work may vary with client demands; may be subject to on-call requests with short notice and work hours exceeding 40 per week...
- ...work is conducted and delivered to our clients. Essential functions: Audit Execution Perform complex audit procedures, including... ...Analysis ~• Analyze financial statements, disclosures, and supporting documentation to identify potential issues or discrepancies....
- ...clients' accounting software solution processes. Essential functions Review client reports following software migrations to ensure... ...tasks, including providing internal and external users to QBO Support troubleshooting and remediation when multiple companies have...
- ...client accounting operations and providing advanced financial support to clients. You will be responsible for managing client accounts... ...improvement, automation, and efficiency within the client accounting function Ensure compliance with accounting principles, regulations,...
- ...Responsibilities and Duties Provide accounting and clerical support to the accounting department. Type accurately and prepare and... ...management and compile reports/summaries on activity areas. Function in accordance with established standards, procedures, and...
- ...closely with internal leadership and international stakeholders to support financial reporting, planning, and operational efficiency.... ...Excellent communication skills and ability to work with cross functional teams. Experience working BPO or RPO finance is preferred....
- ...and regularly with clients and caregivers Conduct follow-up calls with prospects to schedule consultations Enter and update caregiver... ...both the computer and internet connection for 8–9 hours to support a full work shift during outages. The ideal candidate for...
- ...Graduates Welcome) with a strong interest in project and operations support across multiple teams. This role helps keep projects organized... ...Asana, Monday.com, or similar. Comfort working with cross-functional and geographically distributed teams. Any experience...Remote job
- ...HRBP) is an internal consultant providing an enabling business support role. The role may be Specialist or Generalist in nature. The HRBP... ...intelligence, and potential Ubiquity Wide activities within HR function. #Build relationships and form alliances with external...
- ...The Responsibilities: Responsible for monitoring, analyzing, and enhancing the utilization of daily staffresources and call handling on a real-time basis. This would include maintainingexpected occupancy, service levels, handle time, abandon rate, and ASA. They...
- ...associated with Workforce Management. Responsible for tracking, forecasting analyzing real time management and planning of assigned call volume, headcount requirements, shrinkage, attrition and handle time goals throughout the group sites. Reporting of Daily program...
- ...This is a full time remote role with shifting schedules and on call duties. You will report to the Chief of Technology. We are currently... ...reports, and analytics for capacity planning Work with IT support and operations to resolve incidents Support cloud tools like...
VCloud Interactive LLC
Bacolod City3 days ago - ...role, you'll have ownership over resolving escalated or complex calls from customers. Whether it's getting answers for customers... ...knowledge Computer experience What You Can Expect Supportive of your career and professional development An inclusive culture...
- ...Set & Qualifications Required (External) ~Bachelor's degree in Business, Data Science, Analytics, or a related field ~2-3 years of Call Center experience ~ Proficiency in data analysis tools and techniques, such as MS Excel, Google Sheets, SQL and/or other data...
- ...● Manage multiple tasks and communicate effectively and proactively ● Conduct course quality assurance reviews to ensure full functionality and accuracy ● Work with team members productively across geographic regions remotely ● Collaborate with program POCs and...
- ...and professionally to customer inquiries via phone, email, and chat Resolve customer issues and complaints with a focus on first-call resolution Maintain accurate and comprehensive records of customer interactions Collaborate with team members to improve customer...
- ...and Responsibilities: Development of high-quality database solutions Develop, implement and optimize stored procedures and functions Write and optimize SQL statements for data access and retention Perform regular database management duties including backups...
75000 Php
...hours per week. Please let us know your thoughts on this. How do you prefer your team to communicate with you? We use an app called Hubstaff to track clock-ins and clock-outs for pay purposes. Let us know your thoughts. 4. ❗️Send all application requirements...- ...graduate of any 4- or 5-year course (preferably in education, communication, or any language-related course) Computer-literate Fresh graduates are encouraged to apply Click on APPLY NOW to send your application and expect to be called within 24 – 48 hours!...
- ...~ Computer literate ~ Willing to work in Bacolod, Negros Occidental. JOB DESCRIPTIONS: ~ Perform basic math functions to collect payments and make change. ~ Operate registers, scanners, scales and credit card/debit card terminals. ~...
- ...aid our internal leaders and the office, to facilitate the efficient operation of UHY including but not limited to the following: Support local office administration, coordinates administrative services including mail distribution incoming/outgoing, shipping and...
- ...customer service Oversees all sales activities and monitors productivity and activation of Sales Managers and Sales consultants. Support sales managers in recruitment of quality sales consultants What we offer: ~ Above-industry compensation package ~(...
- ...tracking performance, and fostering professional development Collaborate with marketing, operations, and property management teams to support tenant openings, events, and overall portfolio performance Prepare comprehensive leasing reports, forecasts, and presentations...
- ...closing. Senior Associates are responsible for overseeing Associates on project teams and providing senior M&A professionals with support and various deal materials. Senior Associates will handle more complex transactions and will handle communications with clients, which...
- ...Aligned with business needs (may include overlap with U.S. hours) Role Overview The Legal Counsel – Philippines provides legal support to the Company’s in-house legal team, with a focus on local legal matters, vendor and supplier contract review, purchase...
