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- ...that help you grow professionally and personally. Heart: Be part of a people-first culture that values your contributions and supports your aspirations. Hustle: Thrive in a dynamic, fast-paced environment where your hard work and dedication are celebrated....
- Qualifications: At least 1 year of experience in Hardware and Software troubleshooting Required Skills: Virtual Machine, Imaging, HW/SW Troubleshooting Knowledge of IOS and Android OS Requirements: Fresh graduates are welcome to apply Willing to be trained ...
Geoplan Philippines, Inc.
Bacolod City24 days ago - ...Events 2025 Job Description The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending... ...client's product or services. Essential Functions/Core Responsibilities . Ensure service delivered...
- ...ensure integrity and structures data to help support or provide business recommendations i.e.... ...Implementation and management of cross-functional performance indicators (KPI- s) to... ...Proficient user of Excel, SQL and understanding call center statistics a must. ~ Knowledge...
- ...Implementation Planning Conduct Discovery Calls to understand the client’s organizational... ...ensuring desk phones are provisioned and fully functional 3. Triage & Basic Troubleshooting First-Response Support ~ Address initial post-go-live questions...
- ...Reporting to: Lead, People Advocates Functional Group: People Experience Ubiquity is... ...the company on external mediation and to support the HR Business Partners Group as an expert... .... Exposure in handling LR for a BPO or Call Center company is a plus ● Engagement and...
- ...responsible for providing high-quality customer support related to telephone number portability... ...customer requests through inbound phone calls and email ticketing systems Escalate... ...to coordinate effectively with cross-functional departments to meet customer needs...
- ...deepening and cross-selling of MCBL products. Prepares Monthly Sales Call Plans and Daily Sales Call Report to ensure that action plans,... ...to learn and grow the career you want. We'll recognize and support you in a flexible environment where well-being and inclusion are...
- ...Contact Center CER, you'll be the first point of contact for inbound calls from Healthcare Providers and Consumers seeking guidance on... ...seamlessly connect callers to the right department for additional support. This role is perfect for someone who enjoys helping others,...
- ...position is responsible for providing the necessary tools and support for the team to perform its tasks and ensure the continued... ...matter expert on policy and procedural items and handle escalated calls when needed. Assist in queue management using the tools available...
- ...deliver quality work. KEY RESPONSIBILITIES: Administrative Support Managing appointment bookings and coordinating calendars... ...documents and files Answering and directing incoming phone calls in a professional manner General office administration and...
- ...and regularly with clients and caregivers Conduct follow-up calls with prospects to schedule consultations Enter and update caregiver... ...both the computer and internet connection for 8–9 hours to support a full work shift during outages. The ideal candidate for...
- ...ensuring flawless delivery of training to stakeholders, monitoring calls, and evaluating employee progress for future development aspects... ...increase the effectiveness of operations, sales, and customer support. Developing key performance indicators (KPIs) and maintaining...
BCM One , Inc.
Bacolod City5 days ago - ...HRBP) is an internal consultant providing an enabling business support role. The role may be Specialist or Generalist in nature. The HRBP... ...intelligence, and potential Ubiquity Wide activities within HR function. #Build relationships and form alliances with external...
- ...associated with Workforce Management. Responsible for tracking, forecasting analyzing real time management and planning of assigned call volume, headcount requirements, shrinkage, attrition and handle time goals throughout the group sites. Reporting of Daily program...
- ...driving client messages to your team, then actively engage and support staff to ensure projects are on track and up to date with the latest... ...goals Client, customer, and Employee satisfaction scores Call volume projections Contractual bonus goals Contractual...
TeleTech Holdings, Inc.
Bacolod City1 day ago - ...role, you'll have ownership over resolving escalated or complex calls from customers. Whether it's getting answers for customers... ...knowledge Computer experience What You Can Expect Supportive of your career and professional development An inclusive culture...
- ...analysis on recurring issues and systemic gaps Documentation Support ~ Validate that SOPs, process documents, and KPI definitions... ...executive-ready insights ~ Experience working with cross-functional teams including Operations, QA, Training, MIS, and BI ~ Strong...
- ...standardizing, and maintaining end-to-end process documentation that supports operational consistency, governance, and scalability across... ...) across Workforce Management, Operations, and BI-supported functions Translate complex operational and technical processes into...
- ...Set & Qualifications Required (External) ~Bachelor's degree in Business, Data Science, Analytics, or a related field ~2-3 years of Call Center experience ~ Proficiency in data analysis tools and techniques, such as MS Excel, Google Sheets, SQL and/or other data...
- ...and professionally to customer inquiries via phone, email, and chat Resolve customer issues and complaints with a focus on first-call resolution Maintain accurate and comprehensive records of customer interactions Collaborate with team members to improve customer...
- ...talented professionals with global clients, helping them grow while supporting businesses to optimize their operations. Our vision is to be... ...with trustworthy, highly skilled knowledge workers. We call this the iReply Way — a blend of professionalism, innovation, and...
iReply Services
Bacolod City1 day ago - ...role, you'll have ownership over resolving escalated or complex calls from customers. Whether it's getting answers for customers... ...knowledge Computer experience What You Can Expect Supportive of your career and professional development An inclusive culture...
- ...during role plays and customer interactions Effectively handle calls from existing customers while identifying and handling all... ...knowledge. Computer experience What You Can Expect Supportive of your career and professional development An inclusive...
- ...for internal coordination Enforce urgency, prioritization, and accountability Client Communication Proactively call clients on complex issues Clearly explain problems, resolutions, and next steps Provide confidence and reassurance during...
75000 Php
...hours per week. Please let us know your thoughts on this. How do you prefer your team to communicate with you? We use an app called Hubstaff to track clock-ins and clock-outs for pay purposes. Let us know your thoughts. 4. ❗️Send all application requirements...- ...advise potential opportunities that will affect the achievement of Service Level goals Reviews contact center trends, including call volume, call patterns, staff productivity, and attrition rates. Knowledge, Skill Set & Qualifications Required (External) ~1 to...
- ...graduate of any 4- or 5-year course (preferably in education, communication, or any language-related course) Computer-literate Fresh graduates are encouraged to apply Click on APPLY NOW to send your application and expect to be called within 24 – 48 hours!...
- ...via APIs and webhooks. # Develop and maintain custom scripts, functions, and automation logic for secure data handling. # Design,... ...source of truth for all automation and patient data. # Mentor and support junior developers or automation specialists on GHL best...
Indicle
Bacolod City1 day ago - ...the necessary validation requirements for their roles. Drive growth in headcount and production through strategic leadership and support. Monitor and ensure all leaders meet minimum rank retention requirements and work towards achieving leader segmentation status....
