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- ...Overview of the Role The Level 2 IT Support is responsible for delivering advanced technical assistance to end-users and internal IT teams. This role focuses on diagnosing and resolving complex technical issues, ensuring timely escalation when necessary, and maintaining...
- ...ensure integrity and structures data to help support or provide business recommendations i.e.... ...Implementation and management of cross-functional performance indicators (KPI- s) to... ...Proficient user of Excel, SQL and understanding call center statistics a must. ~ Knowledge...
- ...individual will assist in developing, creating and implementing call center quality processes and procedures; as well as making recommendations... ...will also work closely with training and operations to provide support when needed. Specific Tasks: Perform data analytics...
- , Philippines Job Family Group: Technical Support Jobs Worker Type: Regular Posting Start Date: May 18, 2026 Business... ...vary. Special Challenges ~ The role is expected to be on call 24/7 as part of emergency response. Demonstrated Resiliency is a...
Shell
Cagayan de Oro18 days ago 20000 - 22000 Php
...Specialist is a critical role responsible for providing exceptional support for our personal loan and mortgage clients, with a specialized... ...through various channels (e.g., inbound leads, outbound calls, digital outreach). Conduct thorough needs assessments to understand...LeadAdvisors
Cagayan de Oro15 days ago- ...client accounting operations and providing advanced financial support to clients. You will be responsible for managing client accounts... ...improvement, automation, and efficiency within the client accounting function Ensure compliance with accounting principles, regulations,...
7 $ per hour
...+ retention. There will be step-up opportunities to define the function, help close deals, and work cross functionally with our awesome... ...Client Onboarding & Post-Sales Delivery Lead client kick-off calls to align expectations, define roles, and clarify hiring needs....- ...Turning Leads into Appointments: You aren't just making calls; you are the bridge between a cold prospect and a high-value sales... ...) deserves a safety net. Time to Recharge — Guilt-Free: We support your well-being with paid leave credits that allow you to rest,...
- ...position is responsible for providing the necessary tools and support for the team to perform its tasks and ensure the continued... ...matter expert on policy and procedural items and handle escalated calls when needed. Assist in queue management using the tools available...
- ...infrastructure company is seeking a highly organized Senior Accountant to support monthly close, invoicing, vendor/customer billing setup, and... ...accuracy. Reduce operational bottlenecks across the finance function. Customer invoicing & recurring billing Manage invoicing...
- ...communities such as golf, photography, fitness, and indoor gardening—supporting brands built by passionate enthusiasts. With established lead... ...systems, the company is now expanding into strategic outbound calling to drive demos and revenue growth. About the Role We are...
- ...organizational grit needed to independently manage multiple cross-functional priorities . Tech-Savvy: You navigate professional... ...deserves a safety net. Time to Recharge — Guilt-Free: We support your well-being with paid leave credits that allow you to rest...
- ...we help homeowners and property managers get the urgent roofing support they need when it matters most. We don’t just answer phones, we... ...out. Driving the Pipeline: By proactively managing outbound calls and daily follow-up rounds, you turn cold leads into warm...
- ...As a Project-based Brand Marketing Associate, you will support the Brand Manager in executing brand strategies, campaigns, and initiatives... ..., and post-mortem evaluations. Coordinate with cross-functional teams (CRM, Performance Marketing, Creative, Ops, Social) to ensure...
- ...and managing exceptional professionals worldwide. Our client is a growing, remote-first company building a strong finance function to support data-driven decisions and sustainable growth. This role supports a growing business with rigorous financial analysis and clear...
- ...health, safety, and well-being of all team members. The role supports occupational health programs, workplace injury/illness response... ...company clinic, ensuring cleanliness, safety and equipment functionality. ~ Administer first-aid and emergency care; ensure proper...
- ...software and are a master of Google Workspace and spreadsheet functions. Your Home Office: You have a dedicated, quiet workspace... ...deserves a safety net. Time to Recharge — Guilt-Free: We support your well-being with paid leave credits that allow you to rest,...
- ...Inspection Request) submitted by the contractor. This is a primary job function of this position. # Reviews contractors quality documentation... .... # Following construction completion, transition to support Testing and Commissioning Manager. Your reporting function will...
- ...and maintenance of business to achieve sales targets; sourcing, calling, and presenting bank products/services/investment opportunities... ...an information database on existing high-net-worth clients to support relationship-building and cross-selling efforts; implementing cross...
- ...associated with Workforce Management. Responsible for tracking, forecasting analyzing real time management and planning of assigned call volume, headcount requirements, shrinkage, attrition and handle time goals throughout the group sites. Reporting of Daily program...
- ...clients' accounting software solution processes. Essential functions Review client reports following software migrations to ensure... ...tasks, including providing internal and external users to QBO Support troubleshooting and remediation when multiple companies have...
- ...work is conducted and delivered to our clients. Essential functions: Audit Execution Perform complex audit procedures, including... ...Analysis ~• Analyze financial statements, disclosures, and supporting documentation to identify potential issues or discrepancies....
- JOB DESCRIPTION: - Handle and carefully respond to all customer inquiries via inbound calls and email - Provide excellent customer service through active listening - Work with confidential customer information in a secure manner - Aim to resolve issues on the first...
Career Professionals Inc.
Cagayan de Oro4 days ago - ...The details. Day-to-day responsibilities: Create reports on historical call volume, handle time and operating performance. Develop call forecasts to a level of detail necessary for effective headcount planning and scheduling(interval level, daily level, weekly...
- ...maintain high service standards. Requirements/Qualifications ● Bachelor's degree in relevant field ● At least three (4) years call center experience ● At least two (3) years of training experience ● Excellent level on communication skills, customer service...
- ...The Responsibilities: Responsible for monitoring, analyzing, and enhancing the utilization of daily staffresources and call handling on a real-time basis. This would include maintainingexpected occupancy, service levels, handle time, abandon rate, and ASA. They...
- ...department, you will play a vital role in providing exceptional support and assistance to our valued clients. Key Responsibilities Respond... ...applicant with 6mos. experience in a customer service or call centre environment is preferred Strong communication and interpersonal...
Talent Outsourcing Channel (TORCH) Solutions
Cagayan de Oroa month ago - ...demonstrate empathy while maximizing opportunity to build rapport • clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer • maintain basic knowledge of client products and/or...
#1BPO
Cagayan de Oroa month ago - ...our international account team. You will handle inbound/outbound calls with customers from various countries, assist with inquiries,... ...Competitive salary with international account premium Health benefits Career growth opportunities Comprehensive training and support
BPOJobOpenings
Cagayan de Oroa month ago - ...for a motivated and customer-friendly individual to join us as a Call Center Agent. You will be the first person customers speak with... ...Paid Training Competitive Salary + Bonuses HMO and Other Benefits, Career Growth Opportunities Fun and Supportive Team Environment.
BPO Hiring
Cagayan de Oro25 days ago
