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- Join the dynamic team as a Customer Support Specialist. In this full-time role based in Cagayan de Oro City, you will be responsible for... ...service and support to our valued clients. As a key member of our call centre operations, you will play a vital role in delivering on...
- Job description: Respond to customer inquiries via phone, email, chat, or in-person in a timely and professional manner. Resolve product or service complaints by clarifying the customer’s concern, determining the cause, selecting and explaining the best solution, and...
Career Professionals, Inc.
Cagayan de Oro8 days ago - ...department, you will play a vital role in providing exceptional support and assistance to our valued clients. Key Responsibilities Respond... ...applicant with 6mos. experience in a customer service or call centre environment is preferred Strong communication and interpersonal...
Talent Outsourcing Channel (TORCH) Solutions
Cagayan de Oro18 days ago - ...folder organization and consistent follow-ups. # Calendar Management: Scheduling discovery calls and appointments to optimize the schedule. # Social Media Support: Scheduling and monitoring posts (content provided by us). # Platform Monitoring: Managing...
- ...Job Summary We are looking for a detail-oriented Tier 1 Technical Support Representative (Non-Voice) to provide first-level technical assistance to customers via chat, email, and ticketing systems. This role focuses on resolving common technical issues, delivering clear...
- We are seeking passionate Call Center Agents to join our growing team at our Cagayan de Oro site. As a Call Center Agent, you will be responsible for providing exceptional customer service and support to our clients. This is a full-time role, offering competitive pay and...
TORCH Solutions
Cagayan de Oroa month ago - ...well as a relocation package. What you'll be doing: Provide exceptional customer service to clients through inbound and outbound calls Respond to customer inquiries, concerns, and complaints in a professional and timely manner Accurately document customer...
Talent Outsourcing Channel (TORCH) Solutions
Cagayan de Oro4 days ago - We are seeking highly motivated and customer-oriented individuals to join our dynamic team as Call Center Agents. This full-time role is based in Cagayan de Oro, Misamis Oriental and offers a relocation package as well as the opportunity to work on a virtual process. As...
TORCH Solutions
Cagayan de Oro12 days ago - ...demonstrate empathy while maximizing opportunity to build rapport • clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer • maintain basic knowledge of client products and/or...
#1BPO
Cagayan de Oro14 days ago - Requirements Good communication skills Confident in speaking in English HS/SHS graduate Perks & Benefits. Paid training-Earn while you learn! Bonus opportunities-Performance-based rewards & incentives HMO coverage Your health matters to us
BPO Hiring
Cagayan de Oro5 days ago - ...solving abilities, and financial literacy Qualities and Traits: Team player with strong people skills Responsibilities and Duties: Ability to handle back office support and call center functions Working Conditions: Must be comfortable working in a fast-paced environment
Metacom BPO
Cagayan de Oro22 days ago - As a Customer Service Representative, you will assist customers with inquiries, returns, upgrades, and technical support, ensuring a smooth and positive experience with our products and services. The role may be onsite or remote, depending on the assigned account. Qualifications...
BPOJobOpenings
Cagayan de Oro17 days ago - ...English proficiency preferred). Education: At least High School or Senior High School Graduate. Basic computer literacy Why Join Us Paid Training Competitive Salary + Bonuses HMO and Other Benefits Career Growth Opportunities Fun and Supportive Team Environment
BPO Hiring
Cagayan de Oro29 days ago - Ready to land your dream job? Let's explore what it takes! APPLY NOW! We're hiring CUSTOMER SUPPORT REPRESENTATIVE here at Cagayan De Oro Site! Qualifications: ➡ At least HS (Old Curriculum) or SHS (New Curriculum) Graduate. ➡ With working experience (maybe formal,...
Talent Outsourcing Channel (TORCH) Solutions
Cagayan de Oro18 days ago - As a Customer Service Representative, you’ll assist customers with inquiries, returns, upgrades, and technical support, ensuring they have a smooth and positive experience with our products and services. Work can be onsite at our offices or remotely, depending on the role...
BPOJobOpenings
Cagayan de Oroa month ago - Are you passionate about providing excellent customer service? We are urgently hiring motivated individuals to join our growing team as Customer Service Representatives in Cagayan de Oro. Start a rewarding career in the BPO industry and enjoy exciting benefits from day ...
Metacom BPO
Cagayan de Oroa month ago - Exciting Opportunity in Cagayan De Oro City! Are you passionate about delivering top-notch customer service? Join our dynamic team as a Customer Service Representative and make a difference in the BPO industry! What You’ll Do: Assist customers with inquiries...
Metacom BPO
Cagayan de Oroa month ago - ...consistent quality products and unparalleled supporting services. Meanwhile, Gold Coin is a... .... Attends to shifting duty, night calls and other maintenance emergencies as the... ...Knowledge of and familiarity of the functionality of the different machine equipment and...
- ...closely be working day to day with clients as well as cross-functional partnership with support groups such as workforce management, MIS, Quality,... ...improvements Essential Experience/Skills • Extremely strong call center management experience is essential to be a success...
- ...profoundly impact health for more at Job Function: MedTech Sales Job Sub Function... ...Job Category: Business Enablement/Support All Job Posting Locations:... ...customer sales methods (door-to-door cold calling presentations etc) Forecast sales develop...
- ...generating new business opportunities through proactive outreach and supporting prospects currently in trial to help them convert into long-... ...Conduct high-volume outbound prospecting through calls, emails, and social touches to set qualified meetings and initiate...
- ...responsible for assessing the quality of the performance of our call center associates who deal with our existing and potential customers... ...also work closely with training and operations to provide support when needed. Specific Tasks: Participates in design of...
- ...As we continue to scale, we're looking for a talented Customer Support Representative to support our Customers. About the role... ...issues and answer queries through email, chat, and occasional video calls, ensuring a smooth experience for every user. Collaborate...
- ...built a nationwide presence and an outstanding track record in supporting major infrastructure projects. We take pride in fostering a... ...excellent account management and keeping cost-to-route and cost-per-call within budget. Manage relationships with clients/accounts...
- ...potential customers from ibase data by planning and organizing sales call/visit schedules Identifying current and potential customer... ...personal rapport and understanding key requirements Support Business Area Manager in execution of marketing campaigns, leads...
- ...position is responsible for providing the necessary tools and support for the team to perform its tasks and ensure the continued... ...matter expert on policy and procedural items and handle escalated calls when needed. Assist in queue management using the tools available...
- ...the Client Services Manager (CSM) is to motivate, inspire, and support the team members. The CSM encourages, nurtures, mentors, and ensures... .... Manages contributing factors to client churns and calls out challenges that will require corrective actions; Leads Client...
- ...competitor activity, and customer feedback to refine strategy. Support new product launches and go-to-market plans in collaboration... ...semiconductor or OEM organizations. Ability to work cross-functionally across global time zones. Strategic mindset combined with...
- ...Ambassador. Additionally, drives productivity improvements and supports the observance of the Bank's Code of Conduct and policies.... ...followed. Ensures the performance of all internal control/review functions designed to prevent/detect/correct risks. Recommends...
- ...and maintenance of business to achieve sales targets; sourcing, calling, and presenting bank products/services/investment opportunities... ...an information database on existing high-net-worth clients to support relationship-building and cross-selling efforts; implementing cross...
