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- ...Manila Sites! This is for urgent hiring, don’t miss this opportunity and Apply Now! Responsibilities: • Answer incoming customer calls and inquiries • Provide information and assistance to customers • Resolve customer complaints and escalate issues as needed •...
Sapient Ph
Navotasa month ago - ...another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. The Driver Operations Lead (Call-Out Supervisor) is responsible for overseeing the daily operations of the call-out team, ensuring agents effectively engage...
- ...We are seeking a Senior Telecommunications & Call Center Operations Manager with deep call center leadership experience and a solid understanding of telecommunications, networking, and WiFi-based technical support environments . This role owns the performance, structure...
- ...customer issues and service requests. • Handle inbound customer calls, emails, and portal tickets, ensuring timely and professional... ..., Wi-Fi). • Follow scripted resolutions and standard operating procedures from the Knowledge Base. • Resolve customer issues...
- ...WE ARE HIRING A CALL CENTRE MANAGER Ever opened a new bank account and got a weekend away? Spent on fashion and received a personal... ...commercial briefs into partnership strategies, oversee operational execution, and drive performance across multiple markets. If you...
- singlePosition View All Jobs Hybrid Supervisor Call Center Training Manila, Philippines Find out how well you match... ...Posted 17 days ago ~ Staff Cybersecurity Engineer (Security Operations) Manila, Philippines Posted a month ago ~ HR Benefits...
18000 - 23000 Php
...CALL CENTER TRAINER (Permanent WFH) Starting salary: PHP 18,000 - PHP 23,000 (Please apply only if the salary offer meets your... ...needs and develop training plans based on business objectives and operational goals. Evaluate the effectiveness of training materials and...ConnectUs Marketing Solutions Inc.
Makati1 day ago- ...& Part-Time MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and...
- ...Position Summary : The Call Center Technician provides Tier 1 technical support, assisting customers with website access issues, browser troubleshooting, camera and audio setup, and other basic technical problems. This role demands excellent communication skills, a strong...
- ...PRIMARY FUNCTION We are looking for a dynamic and customer-focused Call Centre Staff to join our growing healthcare support team. This role plays a vital part in our patient care journey, serving as the point of contact for prospective patients and supporting them...
- ...functional computer microphone equivalent Fast, responsive computer Clean & professional background/audio environment for video calls with customers Benefits People-focused company with a culture centered on community and personal growth Ability to...
- ...PRIMARY FUNCTION We are seeking an experienced and motivated Call Centre Team Lead to manage and support our Call Centre –... ...Sales team. The Team Leader will play a key role in managing daily operations, coaching staff, tracking team performance, and collaborating...
15000 - 17600 Php
...Be part of a passionate team and create opportunities! CALL CENTER AGENT (OUTBOUND) Job Description: Outbound Calls:... ...(7th gen or higher) / AMD Ryzen 3 (or higher) and 8GB RAM. Operating System: Windows 10 or higher (MacOS equivalent also accepted)....ConnectUs Marketing Solutions Inc.
Makati1 day ago- ...as dictated by business needs. The Role The HR Services Call Handling Analyst is responsible for managing and resolving People... ...cases as needed. Suggest process improvements to enhance operational efficiency and service excellence. Maintain and update job aids...
- ...Job Summary: We are seeking an experienced Operations Manager to oversee the daily operations. The successful candidate will be responsible... ...role. ~ Proven experience in managing operations, such as call centers, technical support, or debt collections recovery or any...
- ...and communities around the world. Job Description: The Operations Manager provides leadership, direction and decision making in a... .../Competencies: - Bachelor's degree - Previous Call Centre experience, 3-5 years as an Operations Manager - Related...
- ...us: Traba is building a world where the global supply chain operates at peak efficiency. We are a technology company that enhances the... ...sector. This role requires comfort with a high volume of calls to workers on the app across different time zones, and the ability...
- ...Job Summary Operations Supervisor will manage and assign daily work of staff and over-all campaign to deliver service effectively and... ..., and coaching. Ensure quality of output by doing auditing, call observes and reviews. Ensure all work is completed according to...
- ...The Call Center Technician serves as the first point of contact for IT support, providing remote troubleshooting for hardware, software... ...point of contact for IT support across H&S Energy Group. Operating remotely, the role provides troubleshooting and technical...
- .... This role focuses on people management, client satisfaction, operational efficiency, and business growth. Key Responsibilities Manage... ...in Business, Management, or related field ~10+ years BPO / call center experience with at least 2 years in a leadership role...
- We are looking for Spanish bilingual CSRs with CEFR level B1 certification who can start ASAP. About the job: Spanish Bilingual - Customer Support Representative (Bridgetowne QC) Onsite Work Setup: Onsite (Bridgetowne QC) Shift: Night Shift Schedule ...
- Description Provide excellent customer service through non-voice channels such as email and chat. Respond to customer inquiries and resolve issues efficiently and professionally. Maintain accurate records of customer interactions and transactions. Collaborate...
- ...Responsibilities & Accountabilities Work closely and coordinate with Operations Officers and Field Officers on manning, compliance, and... ...service quality. Conduct client visitations and courtesy calls , ensuring client requirements are consistently met. Lead...
- ...Job Title: Call Center & Administrative Support Specialist Industry : Healthcare Employment Type: Remote Position... ...our team. This role is essential in ensuring smooth day-to-day operations by handling patient calls, managing schedules, supporting audits...
- ...Proficient in English language Skills and Competencies: Strong customer service skills Qualities and Traits: Ability to work well in a team Skills and Competencies: Excellent people skills Skills and Competencies: Familiarity with call center operations...
- ...teams by transforming strategy into sustainable growth. Role Description This is a remote, contract-based role for a Cold Calling Expert/Call Center Representative. In this position, you will be responsible for conducting outbound calls to prospective clients,...
- ...Responsibilities And Duties Collaborate closely with the Operations Analyst to review operational data, analyze trends, and identify... ...hotel operations Participate in regular revenue management calls, providing operational insights and supporting strategy discussions...
- ...Organizational Setting and Reporting Relationship The position of Operations Assistant is assigned to the Operations Coordination Unit (SAOC... ...efficient reception services by screening incoming telephone calls and taking accurate messages. Deal with queries from callers...
- ...Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement... ...Telephony. - Additional Must To Have Skills: Proficiency in Cisco Call Manager. - Strong understanding of VoIP technologies and...
- ...Call for Experts to Support Ongoing and Upcoming Projects in the Philippines We are seeking experienced professionals for a range of ongoing and upcoming projects focused on strengthening social protection systems and enhancing public sector delivery of inclusive services...
