...Provide input / assistance in the development of the work plan for periodic testing and monitoring of regulatory compliance of the different Units of DEIG including processes and products/services offered.
Perform periodic testing of the processes and activities in...
...necessary system configuration and coordinates with high level support if beyond capabilities.
• Proactive platform and infrastructure monitoring through INMS to ensure platform and service availability.
• Internal and external supplier/support team liaison to drive for...
27000 Php
MINIMUM REQUIREMENTS:
- AT LEAST HIGH SCOOL GRADUATE WITH AT LEAST 1 YEAR AND 6 MONTHS OF BPO EXPERIENCE
- EXCELLENT COMMUNICATION SKILLS
- WILLING TO START ASAP
APPLY NOW AND BE HIRED ASAP!
27000 Php
...Communicates with customer on the phone or by way of written correspondence to deal with concerns.
• Resolves customer issues on the first call/contact whenever possible without having to transfer caller.
• Matching customers’ demands to Clients’ products and solutions and...
23000 Php
OB RESPONSIBILITIES:
Respond to incoming calls promptly and professionally.
Make outbound calls to follow up on inquiries and resolve issues.
Identify and resolve customer concerns, escalating when necessary.
Maintain accurate records of customer interactions.
Stay...
29000 Php
Your Key Responsibilities
• Answers phone calls and provides important information/ assistance to clients.
• Checks mail, fax and internet mail to provide customer assistance.
• Manages computer/on-line guidelines for the purpose of responding to customer queries.....
28000 Php
Role: Call Center Operations Specialist A3
Contract Duration: 3 months (subject for extension)
Work Arrangement: Onsite
Location: McKinley West, Taguig
Salary Offer: Php26,000 basic pay + Php2,000 non taxable allowance
Qualifications:
- College level
- At least...
...administration, customer orders, and problem resolution.
Performance Monitoring is responsible for monitoring, analyzing and reviewing customer... ...1. Data-Driven Approach: Leverage data and insights to assess call quality, agent performance, and overall customer satisfaction,...
...through ongoing education, attending conferences, and reading specialist media. (Level 5)
~ Recommendations - Advise managers how to apply... ...applying a change mindset to the planning, execution and monitoring of business activities during times of change. (Level 3)
Planning...
...Job Description
What Performance Monitoring contributes to Cardinal Health
Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.
Performance Monitoring...
...What Performance Monitoring contributes to Cardinal Health
Performance Monitoring is responsible for monitoring, analyzing and reviewing... ...required
Minimum of 2 years experience in Quality in a call center/BPO/shared services set up
Experience in audits, coaching...
28000 Php
...have Technicians for onsite appointments, all TS is resolved over the phone.
ONB (Onboarding) - very similar to TS, they only take calls from new customers (<30 days) to help them set up, tech support skillset. Highest volume and handle time.
Skills Required:
PC proficient...
...Application Management/Monitoring Senior Analyst (AutoSys)
Business/Systems Analysts (Information & Communication Technology)
The IT... ...supported levels and address issues
- Provide Emergency On-Call Support
Qualifications:
Basic requirements:
Bachelor's...
20000 Php
...standard operations and procedures.
● Recognize and escalate priority problems in accordance with Client standards.
● Ensure one call resolution prioritizing customer satisfaction.
● Perform basic troubleshooting when necessary.
Qualifications:
* With or...
...written English.
Excellent eye for detail and able to demonstrate accuracy and thoroughness.
Ability to engage, communicate and lead calls/meetings effectively with marketing leaders drawing on strong digital communication foundation and business acumen.
Demonstrated...
65000 Php
...communication skills.
• Excellent eye for detail and able to demonstrate accuracy and thoroughness.
• Ability to engage, communicate and lead calls/meetings effectively with marketing leaders drawing on strong digital communication foundation and business acumen.
• Demonstrated...
...You will lead a team of approximately ten people performing complex Transaction Monitoring (TM) investigations covering money laundering, terrorist financing and tax evasion and will be accountable for the quality and timeliness of your team's output. As a subject matter...
...IT Services, Assets, & Infrastructure (Network & Systems), IT Monitoring, Job Scheduling, Integration Code, Automation, & IT Security. Team... ...supported levels and address issues
- Provide Emergency On-Call Support
Qualifications:
Basic requirements:
Bachelor's...
30000 Php
Qualifications:
- Posting of Accounting Entries in Quickbooks/SAP
- Assists in preparing periodic and annual financial reports and schedules
- Ensures internal control procedures are maintained and that accounting standards are met
- Ensures the timely filing of all...
...obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s...
35000 Php
...Develop in-store promotions that will move out products faster.
· Monitor 100% service level (P.O. deliveries), sell in, sell-out, product... ...ensure that all the territory’s account is assigned appropriate call frequency.
Qualifications
· Graduate of any Bachelor's Degree...
30000 Php
...skills. Some of these are specific to the banking industry itself, from Bank Tellers and Loan Officers while others are more corporate focused like Financial Analysts and Treasurers. They’re all involved in tracking financial transactions and monitoring funds and accounts.
26000 Php
Are you excited about delivering top-notch customer service? We're hiring a Customer Service Representative to join our team in Taguig-Aura. Exceptional experiences come to life here!
Your Key Responsibilities:
-Manage Accounts Receivable tasks with precision and dedication...
This role is the driving force behind finding and matching carrier availability to customer needs. CSs maximize their capabilities to grow business by executing both existing and future customer orders. Toward that end, CSs shall develop strong relationships with known ...
25000 Php
Duties/Responsibilities:
Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services.
Qualifications...
47000 Php
...Your Key Responsibilities:
Assist customers with inquiries, resolve complaints, and provide exceptional service.
Handle incoming calls.
Maintain accurate records and documentation of customer interactions.
Needed Qualifications:
Completed at least two years of college...
60000 Php
License Certificate/Credentials- PRN
Certificate/Credentials - "With CCS/CIC/CPC/BHHC Coding Certification
(IP/OP ED/Profee)"
Skillset- "Blended (Voice and Non-Voice)"
Yrs of experience- At least 6 months to 2 years of Training/Clinical Instructor/Coding experience...
90000 Php
Location: BGC, Taguig (Onsite)
Schedule: Dayshift
Qualifications:
- Obtained a Bachelor's Degree in IT, Computer Science or other related courses.
- At least 3 - 5 years experience in Automation Testing
- Experience in using with API Testing and Postman is ...
As a Customer Service Representative, you will be the first point of contact for customers seeking assistance or information regarding our products or services. Your primary responsibility will be to resolve customer inquiries and issues promptly and efficiently, ensuring...
45000 Php
Responsibilities
· Monitor accounts to identify outstanding debts
· Investigate historical data for each debt or bill
· Find and contact clients to ask about their overdue payments
· Take actions to encourage timely debt payments
· Process payments and refunds...