● Follow standard operations and procedures.
● Recognize and escalate priority problems in accordance with Client standards.
● Ensure one call resolution prioritizing customer satisfaction.
● Perform basic troubleshooting when necessary.
A. Job Overview
Coordinator/Monitoring of IGS&C is in charge of overall communication of a project and considered as the front lines of a project’s community and customer support monitoring.
Handlers are accountable for collecting, investigating and reporting any and...
20000 Php
Duties/Responsibilities:
Responsible for handling large amounts of customer calls. The main responsibility is to provide all the necessary answers and assistance to ensure customer satisfaction.
Why pick us?
Competitive Salary
Exciting Performance Bonuses & Account...
25000 Php
Are you excited about delivering top-notch customer service? We're hiring a Customer Service Representative to join in Pasig - Ortigas Julia Vargas. The role will focus on the Financial account.
Your Key Responsibilities
Provide excellent customer service support, addressing...
29000 Php
Your Key Responsibilities
• Answers phone calls and provides important information/ assistance to clients.
• Checks mail, fax and internet mail to provide customer assistance.
• Manages computer/on-line guidelines for the purpose of responding to customer queries.....
30000 Php
Your day-to-day in a nutshell:
Answering incoming calls from customers
Resolving customer inquiries/requests
Ensuring customer requests are handled in an appropriate and timely manner
Utilizing various client-based tools and applications for customer management and...
28000 Php
...motivated and customer-oriented individuals to join our team as Call Center Agents.
List of vacant positions: (HIRING)
Customer... .../Retail Representative
Travel and Hotel Associate
Healthcare Specialist
Financial Associate (PRIO)
Telemarketer
Content Moderator...
Job Description:
Monitor and evaluate calls based on Client specific criteria.
Facilitate calibration with Client, and team leaders
Escalate and communicate detailed information about calls monitored to all clients and Operations Manager
Answer Operations questions...
30700 Php
...Grad (old curriculum) or SHS Grad
At least 1 to 3 years Exp. in Airline Industry or Travel Agency with GDS
Or at least 1 to 3 years Call Center Exp. handling International Travel Acc. with GDS
Excellent communication skills
Amenable to start ASAP
Work Onsite...
50000 Php
...transaction balances of loans and its interest component.
Monitor compliance related to debt, financing and lending activities together... ...for all other accounts outside the scope of the analysts and specialist to ensure all accounts are reviewed by the group
Initiate...
...Monitors the project in all stages and provides solution to the problems being encountered by coordinating directly with project engineers, site engineers, site workers and contractors;
Reviews, plans and monitors progress of power and water installation;
Prepares...
The E-commerce Specialist is involved in the creation and upkeep of the company's website, including tasks such as uploading new products... ..., and recommend strategies to gain a competitive edge.
- Monitor and assess the performance of e-commerce platforms, products,...
The Digital Marketing Specialist assists in the creation of ideas and visual concepts to effectively communicate ideas and brand narratives... ...marketing budget. Organizes media buying schedules to help monitor the Return on Marketing Investment (RoMI) of the company....
...your chance to grow your career with the largest and leading independent fuel company in the country - join us as our next Senior Monitoring and Evaluation Officer!
What is this role about?
The role is responsible forthe development and operationalization of the...
Responsibilities:
Handle high volume of inbound/outbound calls for customers that need to be screened financially and medically for financial assistance.
Use the company eligibility screening tool to determine customers eligibility for State and Federally funded programs...
...Monitoring, Evaluation and Learning (MEL) Officer
The USAID- funded ABC+: Advancing Basic Education in the Philippines is currently accepting applications for Monitoring, Evaluation and Learning (MEL) Officer . This activity will work with the Government of the...
Responsible for the final verification of processed data and/or reports of the Client Service Specialists.
SPECIFICATIONS:
Graduate of any business-related or IT-related course
Must have basic to advance knowledge in MS Excel
Must have basic to advance knowledge...
Digital Marketing Offier
Responsibilities
* Cold calling and handling client concerns
* Lead digital marketing strategic efforts
* Weekly presentations and reports to marketing head and operations head
* Following up leads
* Market saturation outside of office
*...
TASQ Staffing Solutions is looking for a Mandarin speaking sales specialist for Pasig
Job title: Mandarin Sales Specialist (URGENT)... ...of May)
Primary Duties and Responsibilities:
Handle all calls with courtesy and professionalism
Understand and demonstrate knowledge...
Responsibilities:
Processes payroll monthly including wage and overtime payments,
calculations and recording of payroll deductions, and requests for
paycheck advances.
Verifies timekeeping records, maintains time and attendance records
using paper timesheets and/...
KDCI Outsourcing is seeking a meticulous and detail-oriented Reconciliation Specialist to join our dynamic Incentive team. As a key player in our Incentive Team, the successful candidate will be responsible for ensuring the accuracy and integrity of transactions through...
CONTENT SPECIALIST
Type: Full Time
Work set-up: Hybrid (RTO 1 or 2x in a week), Night Shift (8:00 pm to 5:00 am)
Location: Ortigas Pasig
We are a premium Marketing-as-a-Service (MaaS) company focused on providing B2B digital marketing expertise for companies...
Job Summary:
KDCI Outsourcing is seeking an experienced Accounting Specialist with a strong background in bookkeeping, particularly with exposure to Yardi software. The ideal candidate will be responsible for processing payables, conducting common area maintenance...
25000 Php
Table Group, Inc (Shared Services Company), a company that handles The Coffee Bean & Tea Leaf Philippines, Nono's Restaurant, ENTECH Philippines, Inc. among others is currently looking for an experienced Recruiter
- At least 2 years of experience as a Recruiter
- Strong...
23000 Php
"We are urgently hiring of Call Center Agent!
Benefits:
Competitive Salary
Paid Leaves
HMO
Paid trainings
Government Mandated Benefits
13th Month Pay
Work Setup:
Onsite Work setup
Shifting
Qualifications:
With 6 months BPO experience required
HS/...
70000 Php
We are in need of Human Resources Business Partner (ONSITE)
Job Description:
As HRBP you will play a crucial role in supporting our HR department during our busiest seasons. You will assist with various HR functions, including recruitment, onboarding, employee relations...
Job Description:
We are looking to hire an experienced sales and marketing executive to help drive company sales. In this position, you will be involved in developing marketing strategies, implementing marketing plans, developing sales strategies, maintaining customer...
100000 Php
...implementation of additional policies/procedures to augment or strengthen regulatory controls on reviewed activities/processes;
5. Monitors the timely resolution of compliance issues including identification of root causes by the concerned units submitted to the...
Primarily responsible for the timely monitoring and processing of billing and collection for the services rendered by the Company.
SPECIFICATIONS:
• Graduate of any business-related course
• With related experience in accounting and finance is preferred
• Must...
...SPECIALIZATIONS
+ Accounting
Accounts Payable Specialist
General Accountant
Payroll... ...Set up appointments and follow-up calls with qualified leads for the sales team... ...create targeted lead generation campaigns
Monitor and analyze lead generation metrics to...