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- ...WE ARE HIRING A CALL CENTRE MANAGER Ever opened a new bank account and got a weekend away? Spent on fashion and received a personal styling session? Picked up groceries and walked away with cinema tickets? If so, you’ve probably experienced a TLC Worldwide campaign...
- ...offering in markets around the world. Please visit our website: Job Description Role Overview The Project Director – Data Centre is the client's senior representative responsible for providing overall leadership, governance, and strategic oversight of...
- ...tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple... ...brief pre-employment test. ~ POSITION RESPONSIBILITIES The Director is responsible for the management and development of supervisors...
- ...tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple... ...to provide Level 1–2 technical support within a fast-paced call centre/BPO environment. This role is critical to keeping operations running...
- ...Role Summary As a Senior Cost Manager specialising in precontracts for Data Centre projects you will lead all frontend cost management activities before contract award. You will take ownership of cost planning estimation tender strategy procurement support risk assessment...
- ...Please visit our website: Job Description Role Summary As a Senior Cost Manager specialising in pre‑contracts for Data Centre projects, you will lead all front‑end cost management activities before contract award. You will take ownership of cost planning,...
- ...Department including but not limited to CSS; Merlin; Customer Hub; dialler system and miscellaneous Access databases Manage inbound calls and team priorities to meet service level goals Assist with ensuring the portfolios within Consumer Finance maintain high...
- ...currently seeking an experienced professional to join our team in the role of Contact Centre Shared Services Representative. In this role, you will: Answers (or makes) phone calls from our HSBC customers in a polite and friendly way, instilling customer...
- ...and we believe in empowering our colleagues to develop their skills, make decisions and take on new responsibilities. As Service Centre Manager you will have operational responsibility for all areas and aspects of a busy Service Centre in driving the business forward...
- ...delivering efficiency, reliability, and optimal productivity for every operation. About the role: The Distribution Centre Admin supports logistics operations by managing invoices, purchase orders, freight costs, and data entry in ERP systems. The role...
- The HR Contact Centre Representative is primarily responsible in providing professional service to external/internal customers contacting Manulife AsKHR either via call or written cases through MFCentral AskHR Portal. HR Contact Centre Representative supports general inquiries...
- ...as staff development. Operational Management: Managing the floor, adherence to schedule. Ownership and problem resolution. Call monitoring, coaching and feedback, responsibility for delivery of the defined customer experience in every call. Responsible for...
- ...the Assistant General Manager of the company. The Technology Director leads a core group of managers and engineers that are responsible... ...builds and supports a portfolio of technologies servicing Call Centres, online ecommerce fulfilment, Shopper experience and merchandising...
- ...is 14/7 which officially starts from 7:30am to 9:30pm. The Opportunity: Receives medium complexity inbound customer calls in a Contact Centre environment typically on multiple products and or propositions and has the required certifications to handle customers (i....
- ...will actively network, innovate, and seek understanding of best practice, utilizing the full depth of knowledge of Mace group, the centres of excellence, Mace way control centre and knowledge hub. You will use your network to identify talent, lead recruitment, and manage...
- Job Description Business Advisors shape the vision with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future ...
- ...Main Purpose of Role Lead the Global Technical Coordination Centre (as the strategic backbone for global inspection & expediting contracts—owning end‑to‑end coordination from order receipt through invoicing, harmonising processes across affiliates, and delivering centralised...
- ...senior PMC representative responsible for leading and overseeing all civil, structural, and external infrastructure works across a data centre campus. The role ensures that civil works are delivered in alignment with data centre design standards, programme milestones,...
- ...seeking an experienced professional to join our team in the role of Contact Centre Service & Sales Associate I - AU Contact Centre. In this role, you will: Answers (or makes) phone calls from our HSBC customers in a polite and friendly way, instilling customer...
- The Supervisor, Call Center Operations is responsible for organizing and directing the daily activities of a tech support call center... ...Follows directives from Call Center Management (Managers, Directors, etc.) To ensure we have adequate staff to meet our contractual...
- ...JOB SUMMARY We are seeking an experienced, results-driven Call Centre Manager to lead and develop our multi-channel contact centre operations across Health, Motor, Travel, Personal Accident, and other non-life insurance pillars. The successful candidate will oversee...
- ...stakeholders. Strategic Focus Areas: Client Management: Oversee client transitions, solutioning, and project onboarding to the Centre. Risk Management: Assess and escalate risks appropriately across delivery and support services. Process Excellence: Implement...
- ...legislative compliance obligations. You will support the operations director and other senior stakeholders to directly influence long term... ..., utilising the full depth of knowledge of Mace group, the centres of excellence, Mace way control centre and knowledge hub....
- ...description: This role is part of Arcadis' Global Excellence Centre (GEC) and will join our 3,000+ talented individuals working in... ...between our global offices are truly unique. As a Discipline Director for Geotechnics your role will focus leadership of Discipline...
- .... Find a job you'll love today! Position Purpose: The Director - Operations is responsible for the daily oversight of the Operations... ...Qualifications: Experience: 8 – 10 years of experience in a call center/BPO environment, with at least 2 years as an Operations...
- ...light a fire within you. So, what's the role all about The Director of Customer Success is accountable for overseeing the team which... ...position may require travelling as needed. This is an 'on call' position. You may receive calls 24X7 and are expected to be available...
- ...the best talent in the industry. About The Role The Account Director has a key role in maintaining the client's stability and... ...do work of which you'll be proud, with people you'll be proud to call your teammates. At Ogilvy, our people are at the heart of what...
- ...Job Overview We are seeking an Art Director with strong creative and production expertise to guide our design team, elevate visual... ...enhance creative efficiency and ideation. Participate in client calls or internal presentations to articulate design rationale and...
- ...talent in the industry. About The Role Associate Business Director is a leadership role among different stakeholders, including clients... ...work of which you'll be proud, with people you'll be proud to call your teammates. At Ogilvy, our people are at the heart of...
- ...place here with TTEC's award-winning employment experience. As a Director, Service Delivery working onsite in Cebu City, Philippines you'... ...goals Client, customer, and Employee satisfaction scores Call volume projections Contractual bonus goals Contractual client...