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- CONCENTRIX - the #1 BPO in the industry - where incredible careers begin and thrive. Whether yours is just beginning or you're making a fresh start, we empower people through continuous opportunities to grow and promote the ability to explore the many career paths the organization...
- About the job Call Center Agent (CSR) - Cebu City About the job: Customer Service Representative - Cebu TASQ is looking for aspiring call center agents who are conversant in English. What awaits you? Competitive Salary HMO Performance Incentives Qualifications...
- ...Business Hours: Monday to Sunday 24 hours x 7 days a week Work Hours: 5 scheduled days which may include weekends holiday and on-call All About You We seek individuals who share our passion and determination. Our commitment to customer success drives us to go...
28000 Php
...Retail Account Location: • Makati City • Mandaluyong • Muntinlupa Alabang • Metro Manila • Ortigas • Taguig • Quezon City • Pasig Ortigas • Tarlac City • Baguio City Ready to love your job? Send your resume today and get ready for a quick phone call!- Qualifications Good communication and listening skills (English proficiency preferred). Education: At least High School or Senior High School Graduate. Basic computer literacy Why Join Us Paid Training Competitive Salary + Bonuses HMO and Other Benefits Career...
16000 - 25000 Php
...to ensure your success. Here’s what makes us stand out: Mock Call Scripts: Tailored specifically for Alorica accounts to help you... ...excited to offer you the chance to join our team as a Call Center Agent. Whether you're new to the industry or experienced, we’ll guide...- As a call center agent you will: Handle customer inquiries via phone, Provide effective solutions to customer concerns and Maintain a polite and professional approach to ensure high-quality service. Requirements. High School or Senior High School graduate Confident...
- ...meetings ensuring youre set up for success while building trust and brand alignment. Responsibilities Conduct discovery calls with potential clients to understand their digital marketing needs and pain points Execute both inbound and outbound sales...
- Work Setup: Onsite (Cebu City) Shift: Flexible to any shift schedule Required Qualifications: > Bachelor's degree > At least 1 year of relevant experience as a Travel Consultant or in a similar role in the BPO industry > Prior experience with GDS platforms such ...
- Qualifications: ☑️ Bachelor’s Degree in Engineering, Architecture, Business, or a related field (preferred but not required). ☑️ At least 1-2 years of experience in technical sales, construction materials, or B2B sales. ☑️ Strong knowledge of the construction industry...
- ...FORTUNA MANDAUE CITY Qualifications: SHS Graduates/ HS Graduates/ College Undergrad/ College Graduates AT LEAST 6 MONTHS BPO/CALL CENTER EXPERIENCE Good English Communication Skills Excellent communication and interpersonal skills Can converse well with...
- We are seeking a passionate and driven Customer Service Agent to join our dynamic team based in Cebu City. In this full-time role, you... ...experience. What you'll be doing Responding to inbound customer calls and emails in a timely and professional manner Efficiently...
15000 - 25000 Php
...Hotel - ANY Industry!) Looking for an opportunity to grow with one of the world’s top BPO companies? Concentrix is now hiring Call Center Agents at our Cebu site! Whether you’re just starting out or have experience, we’ve got the right role for you. Accounts...- ...roads — ideal for applicants living within Metro Cebu. ⸻ JOB RESPONSIBILITIES • Handle inbound and/or outbound customer service calls • Provide accurate, professional, and friendly customer support • Follow account guidelines and call flows (training provided)...
- ...- depends on availability) Mabolo, Cebu City Looking for a call center job in Cebu that’s newbie-friendly, offers career growth,... ...Robinsons Galleria Cebu is hiring—perfect for newbies and experienced agents alike. Why Choose Foundever Robinsons Galleria Cebu?...
- ...Representatives | No BPO Experience Required | Open for Newbies & Tenured Agents Ready to start (or restart) your BPO career in a supportive,... ...Service Representatives — and yes, we accept applicants with NO call center experience. Whether you’re a newbie, a career shifter,...
- ...applications and work request correspondence from underwriters and agents. Navigate interpret and analyse Insurance Services Office (... ...Experience: Preferred Work Experience includes: Some call centre experience in service industry preferably with insurance...
- ...Applications ITSM (Incident Problem Request Change) Employee Centre Virtual Agent ServiceNow CMDB configuration Integrations and... ...It provides clear guidance to help us to make good judgement calls. US Only Disclaimer: To successfully perform this...
- ...Applications ITSM (Incident Problem Request Change) Employee Centre Virtual Agent ServiceNow CMDB configuration Integrations and... ...It provides clear guidance to help us to make good judgement calls. US Only Disclaimer: To successfully perform this job...
- ...-emotion events What This Role Is NOT To be explicit this role is not : A retail travel agent role A discount-driven sales role A call-centre booking role If thats your background this is not the right fit. Requirements Ideal Candidate...
- ...the request raised by the employee track the same and ensure the calls are closed before TAT. Monitor the HVAC system in the BMS for... ...experience in CRAC UPS Chiller plant or Critical Equipment/Data Centre operations is preferable ~ Thorough knowledge of BMS System...
- ...investment in AI and workflow automation, including our proprietary AI agent Delphi , empowers our team to seamlessly deliver financial... ...arena: We value people who take ownership, show agency, make calls with imperfect information, and are willing to be accountable....
- ...team performance, including KPIs such as customer satisfaction, call resolution times, and service levels. Conduct regular performance... ...support in managing customer behavior challenges, ensuring that agents remain calm, empathetic, and professional in all interactions....
- ...industry. Key Responsibilities Interaction Monitoring: Evaluate calls emails and chats to ensure strict compliance with company... ...Provide detailed constructive feedback and coaching sessions to agents to enhance customer satisfaction (CSAT) and KPIs. Data Analysis...
- ...communication to employees to ensure service/technical/marketing calls/chats/emails/transactions are answered in a timely, efficient... ...performance reviews for skills improvement. ~ Manage nesting agents to ensure proper performance before moving to the operations floor...
- ...Collaborating with teams for creating and designing of new training content Monitor calls on Soft Skills Process & Compliance Parameters Provide Coaching & Feedback to enhance agent performance Analyze Audit data Compliance Communication & Process related data....
1500 - 2500 $
...creating new inbound/outbound campaigns reporting on the campaign and Call Center performance managing IVRs andassistingwith support of our... ...issues via the ticketing system; provide support to call center agents and supervisors. Enhance automation and integrations within...- ...authorities to confirm amounts owing) Liaising with real estate agents to confirm deposit amounts. Opening files in LEAP to produce... ...general administrative support, including answering incoming calls and assisting with client enquiries. Requirements What You...
- ...Telephony (3CX) User and extension management. Basic call flows, queues, and voicemail configuration. Troubleshoot common... ...Security: Datto AV / EDR, Datto SaaS Protection Microsoft 365 Admin Centre Why This Role Matters This role enables the client's...
- ...Fridays, our Customer Service Representatives are more than support agents—they are patient advocates. This role requires a strong balance... ...through live chat, email, and inbound and outbound phone calls with empathy, clarity, and professionalism • Assist patients...
