...bright at Ubiquity.
Your Role:
Manage a team of agents to achieve or exceed goals and... ...and procedural items and handle escalated calls when needed.
Assist in queue management... ...in coordination with the Global Command Center.
Prepare and submit all required reports...
UGS_MNL Ubiquity Global Services, Inc.- Manila
Philippines
5 days ago
...exceptional outsourcing solutions and contact center support to meet the unique needs of our... ...This is a full-time on-site Team Leaders role that is located in Mandaluyong. As... ...responsible for supervising a team of outbound calling specialists, maintaining morale and discipline...
...joined Prialto in 2017 after working in call center and customer service jobs for many years.... ...by fast. Working with executives and my team, you learn something new every day. It’s... ...for a business.
Being promoted to Team Leader has been a game-changer
I always wanted...
Prialto
Philippines
1 day ago
...eager to share their knowledge with you. Your leaders will inspire and help you reach your... ...the world.
Job Description:
Manage team performance daily ensuring the service and... ...needs of the business
Job Category:
Call Centre You are as unique as your background...
Sun Life Financial
Philippines
1 day ago
...Role Purpose:
To be able to lead and manage a team of employees to meet company goals and deadlines.... ...system, process, resource issues to Senior Team Leader/Manager.
15. Regularly monitor the queues, emails and calls for urgent requirements.
16. Conduct regular planning...
Chubb
Philippines
2 days ago
...for millions of travelers worldwide. Skills Requirements
Lead team(s) of associates to achieve and exceed the forecasted sales,... ...levels and revenue targets through maximising inbound and outbound calls and contacts.
Monitor key performance metrics, motivate team...
Travel + Leisure Co.
Philippines
3 days ago
...such as KPI’s (key performance indicators) and quality, ensures the team meets or exceeds daily metrics, and provides first class service... ...to day staff activity such as scheduling, adherence, attendance, call log content, client response, service level standards, etc....
RealPage, Inc.
Philippines
1 day ago
...Manpower, job set up, jigs and fixtures to meet the needs of each process/area.
# Schedules and monitors attendance of the assigned team.
# Escalates issues to immediate superior in a timely manner.
# Provides inputs, report and troubleshoot minor abnormalities...
Asurion
Philippines
3 hours ago
...Davao City, Philippines | Posted on 03/13/2024
Be a Team lead and supervise reps under the department. The department is responsible for processing invoices and various job functions as they relate to Accounts Payable for merchandise and equipment transactions. This...
OfficePartners360
Philippines
1 day ago
...If you are excited about where the future of our space is heading then Dexterous is the place for you!
Purpose of Role
The Team Leader (Bookkeeping and Accounting) is responsible for managing and leading a team of junior, intermediate and senior Accountants and Bookkeepers...
Dexterous Group
Philippines
2 days ago
...than 6,000 professionals across 9 delivery centers in the Philippines, MicroSourcing... ...provider of offshoring solutions.
A Team Leader - Team Support is expected to:
~ Responsible... ...that include roleplays or mock calls, call listening, side by side or shadowing...
...Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
As a Team Lead , you will provide mentorship,...
TaskUs
Philippines
1 day ago
...KEYS RESPONSIBILITIES:
Supervise a team of Coordinators
Provide domain knowledge and end... ...At least SOLID 2 years experience as a Team Leader handling Health Care Account in a BPO industry
~2+ years healthcare call center and/or customer service experience required...
...impacts of cyberattacks. We’re a world-class team of cyber consultants, threat hunters and... ...about us at .
Trustwave, a market leader in cybersecurity, is seeking a highly skilled... ....
To All Agencies:
Please, no phone calls or emails to any employee of Trustwave outside...
Trustwave
Philippines
1 day ago
...Description
SUMMARY
The Team Leader II serves as a subject matter expert for a Specialty or Multi-skilled group of teammates across... ...experience or Mentor capacity experience
~1 year of Contact Center experience
~ High School diploma or equivalent educational...
RealPage, Inc.
Philippines
5 days ago
...we're a dynamic, fast-growing team that values integrity, respect... ...We are seeking a dynamic Team Leader to play a pivotal role in enhancing... ..., and handling inbound calls, chats, emails, and social media... ...capabilities
Sound knowledge of call center tools and processes...
Peak Support co
Philippines
1 day ago
...RELATED ACTIVITIES: (Order the responsibilities by importance, specifying a title for each one)
Manage the Application Maintenance team of the System Integrator / Partner
Plan Application Maintenance releases and hotfixes
Manage relationships with eCommerce...
...POSITION OVERVIEW As a Finance Team Leader at the ICRC, you will play a pivotal role in overseeing the accounts receivable, asset and lease management, and investment functions within our Financial Shared Services. This position offers an exciting opportunity to lead...
...The Mechanical Engineer - Team Lead will be responsible for managing the mechanical, plumbing, and fire protection engineering team to ensure the successful completion of projects. The role requires a combination of technical expertise, leadership, and project management...
...Respond and engage with broker
Ad hoc administrative support to broker
Note: No direct contact with end clients
Team Leader
Act as a local PSC Management team representative working in conjunction with the PSC Network Operations Team
Collaborate...
.... They have recently formed a JV to develop a large wind power project.
They are seeking to appoint an Electrical Engineering Team Leader.
Reporting to the Construction Manager, and will be responsible for the production of the electrical and communication systems...
The Convenience Store Team Leader is responsible for managing the day-to-day operations of the convenience store, including supervising staff, ensuring customer satisfaction, and achieving sales targets. This role involves maintaining inventory levels, implementing store...
...Job description
Manages a team of approximately 10 to 13 Team of Expert and ensures that all key metrics of performance per client are met or exceeded.
Acts as the first level of escalations and resolves all people issues within the team through regular feedback...
...particular focus on innovation within the automotive industry.
Position Summary: As a Team Leader at BrainCX, you will be instrumental in ensuring the success of our contact center operations. You will lead and guide a team of customer service representatives,...
BrainCX Inc.
Philippines
2 days ago
...The main purpose of this position is to:
Supervise the Liaison Officer/s and Flagstate and Visa Processing team which includes but not limited to the process of US visa application, shore employee visa application, flag state endorsement, processing of contract,...
OSM Maritime Group
Philippines
5 days ago
...an open-end contract position with a hybrid work setup. Please apply only if you are amenable to these terms.
The Production Team Leader is responsible for monitoring the daily activities and ensures volume and quality standards are achieved. They coordinate work schedules...
...and reading skills with comprehension
.Experience in leading a team
.Team Player
.Ability to listen and understand with... ...Monday to Saturday, from 8am to 6pm.
For inquiries, they may call us at 571-6142 / 0927-0448001 / 09204897644. Look for Ms. Kit, Ms...
...Maintain internal accounting records for assigned funds and managed accounts and work closely with the accounting, operations and trading teams.
~ Perform daily reconciliations between internal trading system and the portfolio accounting system (Advent Geneva) and...
...professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
So what does a Team Leader really do? Imagine yourself going to work with just a single thing on your mind...
TaskUs
Philippines
2 days ago
...SLA).
Plans and prepares specific tasks, contingency plans and works schedules of employees ensuring coverage in key tasks of the team.
Resolves escalated business related concerns or queries and manages these to completion within turn-around time.
Build and...
Travel + Leisure Co.
Philippines
3 days ago