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- Join Our Family & Thrive! Up to ₱40K + Unbeatable Benefits Await! Imagine a job where you're valued, supported, and rewarded. That's what we offer! Get hired quickly with a simple phone interview and enjoy a fantastic salary of up to ₱28,000 per month, plus benefits ...
- ...continuous improvement and success You're a Great Fit If You: • Are a high school graduate or higher (college undergrads welcome) • BPO experience is a plus but not required • Willing to work onsite • Are willing to attend on-site interviews • Are a fresh grad...
- Your potential has a place here with TTEC's award-winning employment experience. As a Dayshift Customer Service Representative working onsite in Novaliches, you'll be a part of bringing humanity to business. #experienceTTEC. Our employees have spoken. Our purpose,...
- ...smooth, professional conversations that leave a positive impact? If so, we want to meet you! As an Inbound and Outbound Call Center Agent, you’ll be the friendly voice connecting with customers and managing interactions. Working Eastern Time hours, you’ll deliver top-...
- ...recommendations for the perusal of immediate manager for improving operational training designed to achieve continuous improvement of agents and trainees. Generates internal and external client reports on training data and analysis. Manages the day-to-day operations of...
- ...client. HC Forecasting and Right-sizing - Works with Operations and Workforce in determining FTE forecasts and maintains support-to-agent ratios based on set agreements or SOW. Handles headcount requisition and ensure promotions and movements are completed. Team...
- ...Performance Improvement Identify opportunities to improve agent behavior, process compliance, training content and customer touchpoints... ...in QA analytics, CX analytics or business intelligence in a BPO setting. Non degree holder can be considered as long as min of...
- ...BPO Trainer (Mobility Account) Job Qualifications Education: Strictly a College Graduate of Computer Engineering (CEC) , Information... .... Conduct targeted training sessions to improve agent proficiency in new tech releases or specialized customer handling...
- ...with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a BPO Team Lead to join our team in Quezon City, National Capital Region (PH-00), Philippines (PH). 'Position Overview: The Team...
- ...Boulevard Santa Rosa City, Laguna 4026 Website: Isn't it assuring to be part of the #1 BPO in the industry who's been awarded the BEST COMPANY TO WORK FOR. CONCENTRIX – your future employer – was recognized for adopting...
- Job description: We are looking for a Support Staff who is detail-oriented and skilled in executing transactions in any business system (like SAP, Oracle, iScala, etc.) and window-based activities, monitoring all related transactions, as well as updating organizational...
- Overview: You will be responsible for handling inbound calls from existing and potential customers. You are directly accountable for meeting and exceeding client goals as they relate to service levels and quality of calls within a team-driven and fast-paced work environment...
- Role Description Assist passengers in booking their ride Assist Driver-partners with incoming passengers and app concern Upsell the service of PeekUp as ride-hailing platform Qualifications Minimum of 1 to 2 years experience in customer service related jobs...
- ...deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across... .... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys,...
- Key Responsibilities • Act as the first line of support for customer issues and service requests. • Handle inbound customer calls, emails, and portal tickets, ensuring timely and professional communication. • Accurately document all incidents and actions taken in...
- ...with opportunities to solve challenges both small and large, local and global, simple and complex. We are looking for a Husbandry Agent to join our company. In Wilhelmsen Port Services, we provide our customers with piece of mind while we handle their cargo, their...
- Description Manage and resolve customer inquiries via calls, emails, and chats. Provide exceptional customer service experiences to ensure high satisfaction levels. Coordinate with team members to streamline processes and improve efficiency. Maintain accurate...
- Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need...
- Client Profile: This business was first founded in 2015 as a risk assessment firm in the Philippines. Risk assessment is a thorough and in-depth analysis of an organization's structure, procedures, technology, tactics, and personnel with the goal of dete
- ...part of a passionate team and create opportunities! CALL CENTER AGENT (OUTBOUND) Job Description: Outbound Calls: Conduct... ...personality types. Quick thinker with strong intellect. No BPO experience required; fresh graduates are welcome to apply. MUST...
- Role and Responsibilities for Manager Transitions: ● Engage business lines to understand migration requirements ● Devise detailed project plan to execute the migration ● Co-ordinate with various teams to ensure deliverables are met ● Escalate issues in a timely...
- We are currently hiring for a call center agent for our Quezon City site! Qualification: High School or Senior High School graduate (College preferred) Strong written English communication Customer-focused, detail-oriented, and solution-driven Basic computer skills...
- As a Resource Planner you use your expertise to produce short and long term plans for seat resources and for frontline team members. You produce simulations of resource maximization, operations transitions within sites/ geographies and provide recommendations on how to...
- Key Responsibilities: Manage collections for healthcare unpaid claims, interacting with customers to gather supporting data and resolve invoice discrepancies. Provide input to policies, systems, methods, and procedures for effective premium collection management....
- ...A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. What will I be doing? As a Reservation Agent, you will serve as the first...
- ...a related field is often preferred. Minimum of solid 2-3 years experience in recruitment, and talent acquisition, specifically in a BPO set-up Familiarity with applicant tracking system (ATS), sourcing tools, vendors, caravans, and sourcing channels. Ability to manage...
- Training Manager is responsible for the design, development, and delivery of strategic and tactical leadership, management and professional development training programs for CSR. The Training Manager is in charge of administrating the training programs within an account...
- About the Company: DITO Telecommunity Corporation is the third largest telecommunications provider in the Philippines. It is a joint venture company comprised of Udenna Corporation, Chelsea Logistics Holdings Corp., and China Telecommunications Corporation. We are committed...
- Qualifications Educational background in Engineering or Industrial Automation 1-2 years experience in sales of industrial equipment, machinery, or automation solutions Must hold a valid driver’s license Able to drive sedan or pickup Confident dealing with...
- ...Performance Coaching: Deliver actionable feedback and coaching to agents to improve service levels. Root Cause Analysis (RCA):... ...3 years of dedicated Quality Assurance (QA) experience within a BPO environment. Technical Skills: Strong analytical mindset with...

