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- ...and ensure all necessary items are appropriately invoiced. Follow up with clients on invoicing, pricing discrepancies, and other billing-related issues. People Management Supervise and develop Team Captains through guidance, observation, and performance...
- ...misrouted support issues across multiple categories (GDPR requests, enterprise questionnaires, content disputes, security disclosures, billing issues, etc.) Compose thoughtful, personalized, and compliant responses to a variety of privacy and security-related requests...