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- ...PBX, printers, office switches, firewalls and access points and troubleshoot cloud and network issues (VPNs, firewalls) Manage Azure and... ...~ Ideally, Atlassian Jira & Confluence ~ Networking ~ Basic Data Centre Infrastructure ~ Demonstrated problem-solving capabilities...
- ...provide first-level technical support to clients. This role is responsible for handling incoming service requests, performing basic troubleshooting, documenting issues, and escalating more complex problems as needed. The ideal candidate is customer-focused, organized, and...
- ...handles Level 1 (L1) support activities for SaaS customers—troubleshooting common issues, escalating complex incidents, and ensuring timely... ...~1+ year of hands-on experience with Kubernetes, Linux CLI, basic networking concepts, and DB/SQL fundamentals . ~ Proven troubleshooting...
- ...equipment; Must have experience in the preparation of design, plans, cost estimates of electrical installations Knowledge of basic troubleshooting, repair and restoration of generator and air conditioning unit; Able to read and understand schematic diagrams;...
- ...deployment activities to development and test environments Help troubleshoot and resolve application issues, escalating complex problems as... ...development or equivalent academic/project experience Basic working knowledge of C# and .NET / .NET Core Introductory experience...
- ...smooth running of computers, network devices and printers Troubleshoot and resolve end user application issues, maintain and update technical... ...Hands-on experience in Windows server administration and basic knowledge in Linux server administration is a plus...
- ...support and resolution for all information technology matters. Troubleshooting issues related to corporate devices, applications, phones and... ...interpersonal and communication skill. Experience with basic Mac OS, Microsoft 365 and Google suite, on premise/cloud directory...
- ...user experience and engagement. Provide ongoing support and troubleshooting for clients using Kajabi, ensuring all functionalities work... ...membership sites. Familiarity with graphic design tools and basic HTML/CSS for customizations. Experience in project management...
- ...) Strengthen continuity of reporting through deployment and troubleshooting of frontline reporting kits (tablets, mobile apps, backup power... ...subteam. Training/s in Epidemiology and Surveillance (e.g. Basic Epidemiology and Disease/Events-based Surveillance, Field...
- ...critical touchpoint for our clients, addressing technical issues, troubleshooting problems, and ensuring a seamless user experience. This role... ...log review and metrics analysis using tools like Kibana. Basic software and technical concepts (engineering degree not required...
- ...business continuity and disaster recovery solutions – Kaseya Spanning, Acronis, Axcient Basic knowledge of Apple Mac operating system as well as iPhone / iPad Device troubleshooting including other mobile vendors (HTC, Google, Samsung, etc.) Excellent understanding...
- ...accurate responses to customer inquiries and support requests. Troubleshoot network connectivity, device compatibility, and application... ...C#, JSON, Java programming knowledge an advantage Basic knowledge in Project Management Ability to interpret call flow...
- ...in targeted geographic areas and sectors. They will provide basic technical support and guidance to staff and partners in the... ..., and other documentation produced. Assists with technical troubleshooting, guide data analysis and application of data. Participates...
- ...AI platform. Comfortable in providing mid-to-advance level troubleshooting and systems configuration for both Windows and Mac OS workstations... ...Administration skills (PowerShell, terminal based interfaces, basic scripting) Device Management systems (Workspace ONE, JAMF)...
- ...Description: Duties and Responsibilities: Provides customers with basic technical support in preventive maintenance, troubleshooting and repair services on equipment models carried by the company. Performs timely repair service on equipment models...
- ...escalation when necessary. This role requires strong technical troubleshooting skills, excellent communication, and a customer-focused... ...for technologies including Microsoft 365, Azure, Citrix, and basic server administration • Deliver Level 1 support for Citrix...
- ...to help them become self-sufficient. Directly support and troubleshoot technical issues as needed. Manage service interruptions... ...network troubleshooting tools such as Wireshark or Pathview. Basic working knowledge API, HTML and Java scripting is a huge plus....
- ...system to ensure optimal performance. Incident Management: Troubleshoot issues related to FPSL configuration, master data, error... ...models: PAA, GMM, and VFA, including data upload processes. Basic understanding of the FPSL data model. Experience in error...
- ...system configurations Shadow Associates and Specialists during troubleshooting to learn processes and solutions Assist in updating forms... ...for documenting workflows and solutions Help respond to basic end-user requests via email, phone, or chat Guide users on...
- ...and Copilot Studio to accelerate test design, documentation, troubleshooting, and reporting. Use AI-assisted tools to optimize test case... ...space. ~ Minimum 4 years of automated testing experience. ~ Basic understanding of Microsoft Azure services and cloud...
- ...Technical / IT Specialist) is responsible for handling complex technical issues for end-users and business clients, going beyond basic troubleshooting into system, network, and application-level diagnosis. They act as a subject-matter expert (SME) within the support team,...
- ...platforms through daily operations, monitoring, patching, and troubleshooting, enabling technical teams to deliver consistent, high- quality... ...processes, including incident, change, and problem management. • Basic scripting or automation experience (PowerShell, Python, or API...
- ...light configuration changes in Five9 and Salesforce Support troubleshooting of Salesforce + Five9 connections Perform initial triage... ...Exposure to Agile Experience writing training materials Basic understanding of APIs or system dependencies About Axos...
- ...Triage and respond to user questions and issues; research, troubleshoot, and document solutions Configure, maintain, and update system... ...analytical and problem-solving skills ~ Experience with SQL (basic to intermediate), reporting, or data analysis ~ Comfort...
- ...Strong understanding of TikToks Spark Ads, product tagging, and basic content management tools (Google Drive, Dropbox, etc.).... ...when engaging with creators. Problem-Solving Skills : Strong troubleshooting abilities, capable of resolving issues quickly to avoid campaign...
- ...support inquiries via phone and Salesforce ticketing systems Troubleshoots and resolves issues related to VMS platforms and internal MSP... ...desk protocols Proficiency in Microsoft Office Suite and basic reporting tools Why choose us? It’s an exciting time to be...
- ...cybersecurity, cloud services, automation, and consulting — going beyond basic tech support to make IT a strategic asset for growth and... ...thrives in a fast-paced Managed Services environment, enjoys troubleshooting complex technical issues, and is comfortable handling incoming...Remote job
- ...nShield/Thales), custody logs, backup/restore and DR tests. . Troubleshoot TLS/mTLS, chain building, cipher/ALPN, OCSP stapling, trust... ...automation (PowerShell/Python), IaC for ops (Ansible/Terraform basics), REST APIs. . HSM operations Azure/AWS/GCP Key Vault/KMS...
- ...presence. You’ll provide expert guidance on website platforms, troubleshoot issues, and ensure clients get the most out of Relow’s... ...technologies, including HTML, CSS, responsive design principles, and basic JavaScript. ~Experience with website builders or content management...
- ...Provide support primarily using TIBCO technology. Troubleshoot existing export jobs ( SQL Server + SSIS, Oracle ). Perform... ...BC , TIBCO BE , and TIBCO Spotfire is an advantage. ~ Basic proficiency in UNIX commands and scripting. ~ Basic SQL scripting...