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- ...Perform first response and initial triage of customer issues, troubleshooting single-user and system-impacting incidents and accurately documenting... ..., workstation hardware, printers, and peripherals. ~ Basic networking knowledge, including TCP/IP, DNS, and DHCP. ~...
15000 - 25000 Php
URGENT MASS HIRING! Start Right Away with Alorica! "Apply now before our ramp season and boost your chances of becoming an SME, Team Manager, Quality Analyst, or Trainer for our 2025 ramp! We value hard work, dedication, and tenure—grow your career with us and be part...Alorica Philippines
Pampanga5 days ago- ...Triage and respond to user questions and issues; research, troubleshoot, and document solutions Configure, maintain, and update system... ...analytical and problem-solving skills ~ Experience with SQL (basic to intermediate), reporting, or data analysis ~ Comfort...
- ...Provide ongoing support for the Service Operations team, including troubleshooting issues, resolving incidents, and ensuring system stability and... ..., Problem, Change, and Service Request Management). Basic understanding of database structures and queries (e.g., SQL)....
- ...availability schedules Document preparation, formatting and proofreading Spreadsheet updates and basic reporting 3. Systems and digital support User setup and troubleshooting platform access Basic website updates (WordPress content changes) Create or compile...
- ...customers. In this role, you’ll provide quick, effective support to help customers get the most out of our products. You’ll troubleshoot basic technical issues, respond to support tickets, and guide customers through solutions that enhance their experience and success...
- ...Setups: Prepare, configure, and deploy end-user hardware such as desktops and laptops, printers, and other peripherals. Troubleshoot basic hardware issues to ensure efficient user experience. Coordinate with other IT team members or vendors for advanced...
- ...security, and efficiency of IT operations by supporting users, troubleshooting issues, and assisting with networks, systems, backups, and... ...environments Microsoft 365 (Outlook, Teams, OneDrive, SharePoint) Basic network connectivity (Wi-Fi, LAN, VPN, printing) VoIP...
- ...HRIS to ensure data accuracy and system performance. Serve as the primary point of contact for HRIS-related issues, providing troubleshooting and support as needed. Collaborate with HR, IT, Finance and other departments to ensure the HRIS meets the needs of the...
- ...materials are well stocked and information is available to guests. • Knowledgeable of the hotel’s facilities and services as well as basic knowledge of Hilton. • Up to date with information and have detailed knowledge of facilities, attractions, places of interests,...
- ...Incident Management. Additionally, tasks will include managing all interactions through request management, installing software, L1 troubleshooting, remote management, Escalation and Priority Mgmt while providing an exceptional customer experience. The Service Desk Analyst...
- ...and manage ABA therapy sessions, coordinating with clients, caregivers, and staff. Assist staff with scheduling software and troubleshoot system issues. Track and follow up on trouble tickets with software providers. Verify employee clock-ins/clock-outs and ensure...
- ...Network Administration • Maintain and support Ubiquiti network infrastructure across multiple locations • Monitor and troubleshoot LAN, WAN, VPN, and internet connectivity • Maintain network performance and security configurations ⸻ User Support •...
- ...required) of fire, safety, and first aid Excellent inter-personal and communication skills Excellent personal presentation Basic knowledge of computers to operate the CCTV equipment Good hand writing and communication skills What will it be like to work...
- ...to support monthly, quarterly, and year-end financial reporting. • Maintain and organize digital financial records. • Generate basic financial reports as required. • Ensure compliance with company procedures and relevant regulations. • Support payroll processing...
- ...relevant experience in a spa or hospitality industry Good oral proficiency in English language Ability to speak other languages and basic understanding of local languages will be an advantage Competencies Good communication and customer contact skills Service...
- ...details and documentation (logs, symptoms, history) before escalating unresolved or high-priority issues to the HQ. Ensure remote troubleshooting (e.g., reinstallation of software) is executed properly by team members and assist when needed. Reporting & Communication...
- ...implementing, administering Windows servers across Cyzerg customers’ base. Responsible for implementing, administering and troubleshooting Active Directory and all objects within: users, computers, OUs, sites, printers, groups, etc. In charge of the implementation...
- ...Active Directory, and telecommunications systems Ensure system security, data backups, and proper access control. Troubleshoot hardware, software, network, and internet issues. Manage IT assets, server performance, antivirus updates, and system patches...
- ...Safety and Health reportorial requirements Experience in handling administrative support for expatriates or officers Experience in basic health monitoring processes (in coordination with a Company Nurse) Knowledgeable in housing/ accommodation coordination and vendor...
- ...contract management, and accurate billing processes. This role involves facilitating contracts renewals, financial administration, basic bookkeeping (including familiarity with P&L and Balance Sheets), and overseeing billing systems. What You’ll Do Facilitate...
- ...environments. Develop client standards based on Thrive best practices and document as well as evaluate needs across client base. Troubleshoot and research server level issues and network level issues independently. Vast technical understanding and ability to...
- ...Migrations & Infrastructure • Plan and execute WordPress website migrations across hosting environments • Configure and troubleshoot DNS, SSL certificates, and domain changes • Diagnose and resolve server-level and environment issues impacting WordPress sites...
- ...Minimum 2–3 years of accounting experience preferred; exposure to accounts payable/receivable and reconciliations is advantageous. Basic understanding of accounting principles and financial reporting. Proficiency in Microsoft Excel and familiarity with accounting...
- ...Microsoft Office skills Ability to learn new information and skills quickly Technical Skills Working knowledge in Microsoft Office basic suite (e.g. Word, Excel, PowerPoint) CWP and WbW product knowledge subject matter expert preferred Mainframe and/or Jacada...
- ...Reporting & Finance Support Assist with accounts receivable and payment support tasks as directed by the Accounts Manager Provide basic financial reporting on request from the Accounts Manager or part-time CFO Support budgeting tasks as role scope grows based on...
- ...utilizing these systems to manage and support their environments. The Patching Analyst will be responsible for configuration tasks, troubleshooting issues and documenting processes. This position requires working outside of normal business hours on nights and weekends as...
- ...Legal ultimately serves our school network as “customers.” We want to build a well-oiled machine to support end users from their most basic needs (e.g., food vendor license application for an event) to their most complex (e.g., navigating the nitty gritty of complex...
- ...company policies and compliance standards. Motivate the sales team to achieve and exceed individual and team targets. Handle basic customer or retailer inquiries and escalate issues when necessary. Prepare daily/weekly sales reports and submit them to the Regional...
- ...uphold SLA commitments, and deliver consistent, high-caliber customer interactions. With structured progression into advanced troubleshooting responsibilities, this position offers a clear pathway toward deeper technical ownership and long-term career growth within a global...
