Get new jobs by email

  • Work Force Planning Associate

     ...Technical Proficiency: Experience with scheduling software (e.g., eWorkforce Management, Genesys WFM) and ACD reporting systems (e.g., Avaya CMS Supervisor, Genesys Administer, CC Pulse, IWD, IWS) is recommended. •Independence: Ability to work independently with... 

    Visa

    Pasay
    20 days ago

  • Inside Sales Representative

     ...and process-oriented Experience in various software including; Microsoft Office (Word, Excel, and PowerPoint), CRM, softphone, Avaya, HubSpot Experience working in various BPO companies is a plus A passion for sales (++) Extremely client-oriented, a terrific... 

    24x7 Direct

    Manila
    19 days ago

  • Senior Customer Service Officer

     ...Clear/professional communication (phone/email). Customer-centric mindset. Issue resolution and problem-solving. Multitasking and time management. Excel, Outlook, and Avaya experience. KPIs: Response Time. Resolution Time. Customer Satisfaction.... 

    Satellite Office

    Pasig
    20 days ago

  • Workforce Senior Manager

     ...essential ~ Experience with scheduling software (such as eWorkforce Management, ~ Genesys WFM) and ACD reporting systems (such as Avaya CMS Supervisor, ~ Genesys Administer, CC Pulse, IWD, IWS) is recommend) ~ Basic knowledge of Operational tactical and strategic... 

    Confidential

    Manila
    a month ago

  • Director, IT Engineering & Architecture

     ...environments. ~ Familiarity with AWS and other cloud computing, DevOps practices, and emerging ~ technologies. ~ Good knowledge of Avaya telephony, Juniper, Extreme, Windows Server/Linux, etc. ~ Prior experience in budget management, vendor relationships, and... 

    Ubiquity Global Services, Inc.

    Taguig
    more than 2 months ago

  • Shared User Management Agent (Remote/WFH)

     ...Contact Center ticketing tools, i.e., Zendesk, Salesforce (or similar CRM platform) Call/Contact Center call management tools, i.e., Avaya, 8x8 (or similar) is advantageous Behavioral: Positive and enthusiastic personality and approach to work Ability... 

    transcosmos (TCIS)

    Taguig
    7 days ago

  • Technical Support rep ( Tech account)

     ..., and internal events. Calibrate and test headsets and other peripherals to ensure compatibility with telephony platforms (e.g., Avaya, Cisco, Genesys). Maintain inventory of audio devices and recommend replacements/upgrades as needed. Support live and virtual... 

    MirandaHR

    Makati
    13 days ago

  • VOIP Engineer / Manager

     ...work at home) Level: Managerial level Budget: 90k - 130k Job Summary - IP Telephony, Video Conference Administration (L3) with Avaya Recording. - Hands on experience on VOICE Communication Services L3, Designing and - Expert Technical skills on Cisco IPT, VoIP... 

    ACCPRO INTERNATIONAL

    Quezon City
    a month ago

  • Real Time Analyst

     ...Reporting - Midshift to Night Shift Qualifications: At least 1 year of experience Experience working in a BPO industry is a must Knowledge with Avaya CMS, IEX NICE, or similar tool/system. Solid experience in doing queue monitoring and monitoring attendance adherence

    Nityo Infotech Services Philippines

    Quezon City
    a month ago

  • System and Network Administrator

     ...Switches, Routers, and WiFi Access point -Administration and support MS 365 services -Administration, configuration, and maintenance of AVAYA IP Office telephone system -Administration of Accounting System -Monitoring of IT equipment health and respond to hardware issues... 

    Prestigious Law Firm in Makati

    Makati
    a month ago