...love the challenge of turning customer frowns into smiles? If so, we want YOU to be our next Customer Service Representative!
At Asurion, we don’t just fix your tech – we fix your frustration.
Come and be part of the biggest tech care company in the world as our Customer...
...you thrive in solving technical puzzles while providing top-notch customer service? Look no further – your dream job is here!
At Asurion, we don’t just fix your tech – we fix your frustration.
Come and be part of the biggest tech care company in the world as our Tech...
...strategically improve coaching and development techniques. Improve team member satisfaction by creating an environment consistent with Asurion's Core Values, resulting in retention and engagement of Coaches and Experts. Key Accountabilities:
• Leads a team of Coaching...
...Supervisor, Call Center Operations
For more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where employees feel valued.
We help people do more with their technology and stay connected on...
...improve the performance of Supervisors and Representatives. Improve team member satisfaction by creating an environment consistent with Asurion's Core Values, resulting in retention of Supervisors and Representatives.
Oversee the day-to-day operations of the team in...
...of the Call Center Director or the Call Center Operations Senior Manager.
Provide customer service to all internal customers of Asurion.
Collaborate and cooperate with other functional areas including Human Resources, Training, Workforce, Marketing and Finance/Payroll...
...Asset Management
Software Delivery
Remote Control
Active Directory
Provide assistance and or information if needed to Asurion Technical Operations Center (ATOC) during critical incidents onsite
Administer local hardware inventory using ITAM tool
Provides...
...Job Id
ASU0009016
As an essential component of Asurion’s Global Security and Risk organization, the Asurion Philippines Security Operations Center (Ph-SOC) has the responsibility to proactively...
...adopt a customer perspective mindset
~ Ability to multi-task proficiently for sustained periods of time
~ Ability to understand Asurion websites from a customer’s perspective
~ Highly developed sense of integrity and commitment to operational excellence
~ Ability...
...The purpose of the role is to help Asurion’s customers “stay connected” with all aspects of their everyday technical life. This will include supporting customers over the telephone with various applications, networks, and technologies. The role will also undertake proactive...