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- ...Job Summary The Disputes & Chargeback Agent is responsible for investigating and resolving customer disputes and chargeback claims. This role requires meticulous attention to detail and a strong understanding of transaction processes, credit card regulations, and internal...
- ...Job Title: Sales Agent(B2B) Work Arrangement: Onsite - BGC , Philippines Position Overview The Sales Agent identifies and generates new business opportunities to grow the companys sales pipeline. Responsibilities include lead generation, cold calling, email outreach...
- ...Job Summary The Fraud & Risk Agent is responsible for identifying, investigating, and mitigating fraudulent activities. This role requires a sharp eye for detail and a proactive approach to risk management. The agent will analyze transaction patterns, respond to fraud...
- Handle inbound calls from patients, members, and healthcare providers. Assist with inquiries about coverage, claims, billing, and enrollment. Provide clear and empathetic support while ensuring accurate information is delivered. Update customer records and document...
- ...Develop and configure web content management solutions using Adobe Experience Manager (AEM) . Implement Adobe Experience Platform Agent Orchestrator capabilities to enable AI agents for: Complex decision-making and problem-solving tasks. Context understanding,...
Accenture
Taguig7 days ago - ...We are seeking specialists for the roles of Adobe Experience Platform Agent Orchestrator and Adobe LLM Optimizer , with strong expertise as Adobe Experience Manager (AEM) Developers , to design, develop, and support enterprise-level digital solutions. Key Responsibilities...
Accenture
Taguig10 days ago - ...be the frontline in dealing with the support of customers and users on PelicanCorp’s' xAccess hosted solutions. Customer Service Agent duties and responsibilities generally include answering phone calls, emails, online chat session and responding to customer questions...
- ...The Admin Agent is responsible for assisting Loan Studio brokers and clients in efficiently advancing home loan applications with multiple lenders. Health Insurance/HMO Enjoy unlimited MadMax Coffee Diverse learning & growth opportunities Accessible...Remote job
- ...Position Description: As a Client Services Agent specializing in financial investments you will play a key role in ensuring a seamless and positive experience for both advisors and clients. Your primary responsibility will be to provide exceptional customer support...
- Customer Service Representative for Blended Account (Open for Freshers) Position Description We are hiring for Customer Service Representative (Blended) Your future duties and responsibilities - Analyze customer data to provide the client with clean and commonly...
- Position: Life Insurance Broker/Agent Employment Type: Full-time / Part-time / Commission-Based About the Role: As a Life Insurance Broker/Agent, you will be responsible for helping clients secure their financial future by offering tailored life insurance solutions...
GLOBAL ONE LIFE INSURANCE AGENCY
Taguiga month ago - Senior Client Services Agent with Joining Bonus Position Description As a Client Services Agent specializing in financial investments, you will play a key role in ensuring a seamless and positive experience for both advisors and clients. Your primary responsibility...
- ...Customer Service, Collections, Credit Bureau Disputes, Fraud Investigation, and Chargeback Management . This role ensures frontline agents are equipped with the regulatory knowledge, technical expertise, and decision-making skills to manage complex credit card scenarios...
- ...This role is responsible for ensuring the timely and accurate setup, maintenance, and updating of licensing records for Advisors, Agents, Brokers, and Broker-Dealer appointments. The Licensing Specialist verifies that all Department of Insurance (DOI) and FINRA regulatory...
- ...events to help planners and agency leaders source new recruits. Responsible for stakeholder engagement, validation and acceptance by Agent Recruiters and Agency Leaders and continuous improvement of the end-to-end recruitment process, including driving conversion from...
- ...card network rules Perform specialized audits (collections, disputes, chargebacks, fraud) Analyze trends, identify root causes, provide reports and recommendations Coach agents and support Team Leads in training Track and escalate compliance violations...
- ...well as data reporting on the team's performance. Performs administrative duties for the team (i.e. payroll templates); Motivates agents to perform at their maximum capacity in order to fulfill professional growth targets, enhance the productivity of the account, and...
- ...address gaps, and support operational excellence. Key Responsibilities Conduct transaction monitoring and provide coaching to agents to improve performance and quality outcomes Analyze data and assess multiple client performance metrics to identify trends, gaps...
- ...Job Summary To strategize, lead a team of agents which might include Customer care and Technical Support agents who need to ensure they can respond to any customer enquiry type end-to-end from Billing, Complaints, Sales Support to collections Key Accountabilities...
- ...Overview : The Customer Experience Analyst (Quality Analyst) conducts transaction monitoring of frontline agent's calls, e-mails, chat or any back office work and root cause analysis with the aim of helping Contact Center Operations in driving the consistency of quality...
- ...Key Responsibilities Conduct market studies based on PH consumer culture Identify and onboard potential partners/retailers/agents Oversee product operations, orders, delivery, and performance tracking Prepare business reports; coordinate with regional teams...
- ...CEO Reese Meana in Taguig, Philippines, The Lead Realty has grown into a multi-awarded organization with a team of over 20 brokers, agents, and associates. Accredited by leading real estate developers such as Megaworld and AyalaLand Premier, the company serves both...
- ...root causes, and prepare detailed reports with insights and recommendations. • Provide constructive feedback and coaching to agents; support Team Leads with targeted training initiatives. • Identify process improvement opportunities and document best practices...
- ...money change, bills payment, and airline ticketing services. Starting from just 3 service centers in 1999, e-Biz today operates in over 150+ locations across the country with an additional sub-agent network that complements its reach to over 1000+ locations nationwide.
- ...About the Role The Team Lead is responsible for overseeing the daily performance, productivity, and development of a team of agents. This role ensures delivery of high-quality service, meets client SLAs, and drives operational excellence through coaching, monitoring...
- ...Process travel requests for P&C employees in compliance with company travel policies. Liaise with JTI-authorized travel agents to provide flight options and confirm bookings. Track and update travel records, ensuring accurate documentation and timely reporting...
- ...Starting from just 3 service centers in 1999, e-Biz today operates in over 150+ locations across the country with an additional sub-agent network that complements its reach to over 1000+ locations nationwide. Philequity Management, Inc. (PEMI)is the Group's investment...
- ...Relationship Officer (RO) Builds and maintains strong relationships with clients and agents/partners such as Loan Advisor (LA), Loan Service Agency (LSA), Loan Information Center (LIC) and Borrowers by understanding their needs, addressing concerns, and identifying...
- ...money change, bills payment, and airline ticketing services. Starting from just 3 service centers in 1999, e-Biz today operates in over 150+ locations across the country with an additional sub-agent network that complements its reach to over 1000+ locations nationwide.
- ...Project/Center as it applies to Planning & Delivery related functions Monitor hourly Intraday reports to reflect projected and actual agent staffing levels against staffing requirements for demand type(s) and other breakout views as defined by Clients. Co-ordinate and...
