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- JOB DESCRIPTION GET TO KNOW ALORICA At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of ...
- ...Job Summary The Fraud & Risk Agent is responsible for identifying, investigating, and mitigating fraudulent activities. This role requires a sharp eye for detail and a proactive approach to risk management. The agent will analyze transaction patterns, respond to fraud...
- ...Job Summary The Disputes & Chargeback Agent is responsible for investigating and resolving customer disputes and chargeback claims. This role requires meticulous attention to detail and a strong understanding of transaction processes, credit card regulations, and internal...
- Handle inbound calls from patients, members, and healthcare providers. Assist with inquiries about coverage, claims, billing, and enrollment. Provide clear and empathetic support while ensuring accurate information is delivered. Update customer records and document...
- ...Job Title: Sales Agent(B2B) Work Arrangement: Onsite - BGC , Philippines Position Overview The Sales Agent identifies and generates new business opportunities to grow the companys sales pipeline. Responsibilities include lead generation, cold calling, email outreach...
- ...Develop and configure web content management solutions using Adobe Experience Manager (AEM) . Implement Adobe Experience Platform Agent Orchestrator capabilities to enable AI agents for: Complex decision-making and problem-solving tasks. Context understanding,...
Accenture
Taguig14 days ago - ...We are seeking specialists for the roles of Adobe Experience Platform Agent Orchestrator and Adobe LLM Optimizer , with strong expertise as Adobe Experience Manager (AEM) Developers , to design, develop, and support enterprise-level digital solutions. Key Responsibilities...
Accenture
Taguig17 days ago - JOB DESCRIPTION As part of Team Alorica, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues. Responsibilities and Duties Assist customers with issues and concerns they are experiencing during...
- ...be the frontline in dealing with the support of customers and users on PelicanCorp’s' xAccess hosted solutions. Customer Service Agent duties and responsibilities generally include answering phone calls, emails, online chat session and responding to customer questions...
- ...Position Description: As a Client Services Agent specializing in financial investments you will play a key role in ensuring a seamless and positive experience for both advisors and clients. Your primary responsibility will be to provide exceptional customer support...
- Customer Service Representative for Blended Account (Open for Freshers) Position Description We are hiring for Customer Service Representative (Blended) Your future duties and responsibilities - Analyze customer data to provide the client with clean and commonly...
- Senior Client Services Agent with Joining Bonus Position Description As a Client Services Agent specializing in financial investments, you will play a key role in ensuring a seamless and positive experience for both advisors and clients. Your primary responsibility...
- Position: Life Insurance Broker/Agent Employment Type: Full-time / Part-time / Commission-Based About the Role: As a Life Insurance Broker/Agent, you will be responsible for helping clients secure their financial future by offering tailored life insurance solutions...
GLOBAL ONE LIFE INSURANCE AGENCY
Taguiga month ago - WANT TO GET HIRED ASAP? GRAB OUR JOBS TODAY AND BE PRIORITIZED DURING THE PROCESS. LEARN MORE ABOUT OUR JOB VACANCIES BELOW. We are continuously looking for top talents to join our team. We achieve stability in our organization by treating our employees the same way we...
Orbit Teleservice NCR
Taguig19 days ago - ...coordination to buyer inquiries, ensuring accurate updates across databases, compliance, and smooth scheduling of site visits for both agents and potential buyers. Sales Support and Client Relations. Supports sales operations by assisting with sales meetings, property...
- ...We are seeking a highly skilled and visionary AI Architect to design and lead the architecture of cutting-edge AI systems involving agent orchestration, LLM integration, and enterprise-scale deployment. You will play a pivotal role in selecting the right models, frameworks...
- ...Change Management Lead Position Title: Change Manager Job Summary: The Change Manager acts as an agent of change for the organization and will play a key role in ensuring projects and change initiatives are rolled out in a manner that reflects the values of...
- ...Customer Service, Collections, Credit Bureau Disputes, Fraud Investigation, and Chargeback Management . This role ensures frontline agents are equipped with the regulatory knowledge, technical expertise, and decision-making skills to manage complex credit card scenarios...
- ...Overview : The Customer Experience Analyst (Quality Analyst) conducts transaction monitoring of frontline agent's calls, e-mails, chat or any back office work and root cause analysis with the aim of helping Contact Center Operations in driving the consistency of quality...
- ..., Collections, Credit Bureau Disputes, Fraud Investigation, and Chargeback Management. This role ensures that frontline agents and specialists are equipped with the regulatory knowledge, technical expertise, and decision-making capabilities required to manage...
- ...events to help planners and agency leaders source new recruits. Responsible for stakeholder engagement, validation and acceptance by Agent Recruiters and Agency Leaders and continuous improvement of the end-to-end recruitment process, including driving conversion from...
- ...Key Responsibilities Conduct market studies based on PH consumer culture Identify and onboard potential partners/retailers/agents Oversee product operations, orders, delivery, and performance tracking Prepare business reports; coordinate with regional teams...
- ...This role is responsible for ensuring the timely and accurate setup, maintenance, and updating of licensing records for Advisors, Agents, Brokers, and Broker-Dealer appointments. The Licensing Specialist verifies that all Department of Insurance (DOI) and FINRA regulatory...
- ...written responses to non-standard inquiries or exceptional cases. Handles escalated complaints and requests from policy owners, agents, and Tribe Members. Effective Customer Engagement Drives First contact resolution. Resolves and monitors customer concerns...
- ...address gaps, and support operational excellence. Key Responsibilities Conduct transaction monitoring and provide coaching to agents to improve performance and quality outcomes Analyze data and assess multiple client performance metrics to identify trends, gaps...
- ...Job Summary To strategize, lead a team of agents which might include Customer care and Technical Support agents who need to ensure they can respond to any customer enquiry type end-to-end from Billing, Complaints, Sales Support to collections Key Accountabilities...
- ...Work Setup : Onsite Work Schedule : Graveyard, shifting schedule At least High School Graduate Job Description: Agent will manage the users of client website and facilitates customer calls Activities will revolve around real-time customer concerns...
- ...issues Withholding tax certificates queries Monitor AP and GRIR aging and drive reduction of aged balances Supervise outsource agents work in processing invoices and payments Any other tasks that may be assigned Qualifications: Bachelor's degree in...
- ...card network rules Perform specialized audits (collections, disputes, chargebacks, fraud) Analyze trends, identify root causes, provide reports and recommendations Coach agents and support Team Leads in training Track and escalate compliance violations...
- ...well as data reporting on the team's performance. Performs administrative duties for the team (i.e. payroll templates); Motivates agents to perform at their maximum capacity in order to fulfill professional growth targets, enhance the productivity of the account, and...
