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- JOB DESCRIPTION GET TO KNOW ALORICA At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of ...
- ...Job Summary The Disputes & Chargeback Agent is responsible for investigating and resolving customer disputes and chargeback claims. This role requires meticulous attention to detail and a strong understanding of transaction processes, credit card regulations, and internal...
- ...Job Summary The Fraud & Risk Agent is responsible for identifying, investigating, and mitigating fraudulent activities. This role requires a sharp eye for detail and a proactive approach to risk management. The agent will analyze transaction patterns, respond to fraud...
- Handle inbound calls from patients, members, and healthcare providers. Assist with inquiries about coverage, claims, billing, and enrollment. Provide clear and empathetic support while ensuring accurate information is delivered. Update customer records and document...
- ...Job Title: Sales Agent(B2B) Work Arrangement: Onsite - BGC , Philippines Position Overview The Sales Agent identifies and generates new business opportunities to grow the companys sales pipeline. Responsibilities include lead generation, cold calling, email outreach...
- JOB DESCRIPTION As part of Team Alorica, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues. Responsibilities and Duties Assist customers with issues and concerns they are experiencing during...
- ...Develop and configure web content management solutions using Adobe Experience Manager (AEM) . Implement Adobe Experience Platform Agent Orchestrator capabilities to enable AI agents for: Complex decision-making and problem-solving tasks. Context understanding,...
Accenture
Taguig23 days ago - ...We are seeking specialists for the roles of Adobe Experience Platform Agent Orchestrator and Adobe LLM Optimizer , with strong expertise as Adobe Experience Manager (AEM) Developers , to design, develop, and support enterprise-level digital solutions. Key Responsibilities...
Accenture
Taguig26 days ago - Turn Your Playlist into Paydays — Join our US Satellite Radio Outbound Sales Team! Love music? Great at sales? Enjoy the best of both worlds — stream your favorite US Radio channels while earning weekly incentives and uncapped commissions. We’re looking for high-energy...
Movate Philippines, Inc.
Taguig6 days ago - ...be the frontline in dealing with the support of customers and users on PelicanCorp’s' xAccess hosted solutions. Customer Service Agent duties and responsibilities generally include answering phone calls, emails, online chat session and responding to customer questions...
- Customer Service Representative for Blended Account (Open for Freshers) Position Description We are hiring for Customer Service Representative (Blended) Your future duties and responsibilities - Analyze customer data to provide the client with clean and commonly...
- ...Position Description: As a Client Services Agent specializing in financial investments you will play a key role in ensuring a seamless and positive experience for both advisors and clients. Your primary responsibility will be to provide exceptional customer support...
- Senior Client Services Agent with Joining Bonus Position Description As a Client Services Agent specializing in financial investments, you will play a key role in ensuring a seamless and positive experience for both advisors and clients. Your primary responsibility...
- ...Responsibilities: ~ Facilitate/Process the application for the registration of EastWest Ageas insurance sales force as Insurance Agents with the Insurance Commission in order to legally allow the selling of both the traditional and non-traditional life insurance...
- ...events to help planners and agency leaders source new recruits. Responsible for stakeholder engagement, validation and acceptance by Agent Recruiters and Agency Leaders and continuous improvement of the end-to-end recruitment process, including driving conversion from...
- ...redefined the landscape again by launching the Adventure Booking Platform—a revolutionary tool connecting travelers, operators, and travel agents to organized adventures through one powerful platform. With 40+ different nationalities in our team and offices spanning Europe,...
- ...and coach managers and employees on People policies and processes, ensuring an exceptional customer experience. Acts as a change agent to the business by helping guide change and transformation - striving to lead toward best practice status. Serve as liaison between...
- ...coordination to buyer inquiries, ensuring accurate updates across databases, compliance, and smooth scheduling of site visits for both agents and potential buyers. Sales Support and Client Relations. Supports sales operations by assisting with sales meetings, property...
- ...We are seeking a highly skilled and visionary AI Architect to design and lead the architecture of cutting-edge AI systems involving agent orchestration, LLM integration, and enterprise-scale deployment. You will play a pivotal role in selecting the right models, frameworks...
- ...Change Management Lead Position Title: Change Manager Job Summary: The Change Manager acts as an agent of change for the organization and will play a key role in ensuring projects and change initiatives are rolled out in a manner that reflects the values of...
- ...Customer Service, Collections, Credit Bureau Disputes, Fraud Investigation, and Chargeback Management . This role ensures frontline agents are equipped with the regulatory knowledge, technical expertise, and decision-making skills to manage complex credit card scenarios...
- ..., Collections, Credit Bureau Disputes, Fraud Investigation, and Chargeback Management. This role ensures that frontline agents and specialists are equipped with the regulatory knowledge, technical expertise, and decision-making capabilities required to manage...
- ...and leading cross-cultural teams Conflict management 8. Planning, Organizing and Administrative skills: Admin: Attendance, Agent Evaluation, Training Feedback, Utilization Report, Scheduling, CS Domain, Reports, Coordination with TIG/Facilities Ability to...
- ...Process travel requests for P&C employees in compliance with company travel policies. Liaise with JTI-authorized travel agents to provide flight options and confirm bookings. Track and update travel records, ensuring accurate documentation and timely reporting...
- ...throughout the change process. # Support business units during the transition to help achieve business outcomes and improve customer, agent, and employee experience; track change adoption and revise Change Management strategies as required to meet transformation...
- ...shifts - 6am to 3pm, 2pm-11pm, 10pm to 7am) Role Overview The Manager for Customer Care and RMA will lead a team of support agents responsible for case routing, administrative case handling, and initial troubleshooting for HPE Networking products, including Aruba...
- ...ABOUT LONE WOLF We're here to make real estate transactions simpler. We do that by providing a digital lead-to-close experience for agents, brokers, and their consumers. We've seen a lot of change over the past 30 years—but we've been here to support real estate from...
- ...% accuracy. Ensure completeness and accuracy of details in the form before processing the requests. Send email advice to advisor/agent re: additional requirements needed to process the request. Update 2% Withholding tax excel file regarding BIR form received and forward...
- ...written responses to non-standard inquiries or exceptional cases. Handles escalated complaints and requests from policy owners, agents, and Tribe Members. Effective Customer Engagement Drives First contact resolution. Resolves and monitors customer concerns...
- ...Key Responsibilities Conduct market studies based on PH consumer culture Identify and onboard potential partners/retailers/agents Oversee product operations, orders, delivery, and performance tracking Prepare business reports; coordinate with regional teams...
