Agent jobs in Iloilo City

We are looking for CSRs to join a fast growing account in Iloilo. You will be responsible for delivering exceptional service to valued clients through effective communication, problem-solving skills, and customer profiling. Key Responsibilities Respond promptly...

 ...Job Summary The Customer Service Agent is responsible for delivering high-quality customer support by resolving inquiries, addressing concerns, and ensuring customer satisfaction. The role requires strong communication skills, problem-solving ability, and the capacity... 

 ...the team to perform its tasks and ensure the continued fulfillment of our customer’s needs. Responsibilities: Manage a team of agents to achieve or exceed goals and key performance indicators by periodic coaching and mentoring. Ensure that agents are informed... 

 ...Resolution Bridge the Communication Gap: Appearance in panel discussion to actively find resolution Fair Representation: Ensure Agents understand the nature of their violations and provide them a platform to submit their side of the story, reducing friction and... 

Join Concentrix Iloilo - Build Your Career in the City of Love! We accept Fresh Grads, No BPO Experience & Career Shifters (Mcdo, Jollibee, Barista, SM Sales, Puregold, Hotel, IT - ANY Industry!) Ready to start or grow your career with a global leader in the BPO industry...