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16000 - 20000 Php
...Location : 8th floor Skyrise 4B Building IT Park Lahug Cebu City Cebu Key Responsibilities: User Support & Ticket Management : Act as the first point of contact for all IT issues; manage thefull lifecycle of support tickets with clear documentation and timely...- ...changing priorities and product updates Identify and communicate recurring customer patterns to improve products and processes Act as a customer advocate—ensuring their voices are heard and needs met Verify AI-generated responses to ensure they are accurate and...
- ...About the Role Own and manage high-impact and executive-level customer escalations from identification through resolution. Act as the primary point of contact for complex high-risk or time-sensitive customer issues ensuring clear and proactive communication throughout...
- ...builder features and updates Identify and communicate patterns in customer website issues to help improve our products and processes Act as a customer advocate—ensuring their voices are heard and their website needs are met REQUIREMENTS Proven track record of 2+...
- ...continuously improve the document management experience Manage the technology product backlog define user stories and set sprint goals and act as the primary liaison between stakeholders and the development team ensuring clear communication and understanding of product vision...
- ...Security testing. Proficiency in test automation tools (e.g. Playwright Selenium TestNg) and API testing tools (e.g. Postman Swagger) Act as a subject matter expert in SaaS-based products and AWS technologies. Understand Non-functional Testing Understand continuous...
- ..., and owner-related setups while ensuring accurate system configuration, reporting, and financial visibility within Guesty. You will act as a trusted financial and product expert, helping customers resolve issues, understand their data, and successfully use Guesty’s financial...
- ...and legislative compliance. Identify and deliver service improvement activities by employing process improvement methodologies. Act as the delivery lead across multiple projects to ensure high-quality and timely delivery. Undertake the day-to-day identification...
- ...improvement Comply with relevant legislation and regulations Challenge unsafe behaviour/attitude at any level when encountered Act in the company’s best interest at all times, in line with company objectives and policies Work in such a manner that Integrated...
- ...contribute to achieving or exceeding them Deliver Brand Customer Service standards to consistently meet or exceed customer expectations Act as a Brand Ambassador by consistently demonstrating the Brand Attitude and Values Apply seasonal Brand and product knowledge...
- ...customers, owning the post-sale customer lifecycle end to end. You will drive adoption, retention, renewals, and account expansion while acting as a trusted advisor to your clients. You will play a key role in ensuring customer success, building strong relationships, and...
- ...What Youll Be Doing Take full responsibility for the operational direction and financial performance of the Cebu business. Act as the senior leader for Cebu operations providing strategic direction governance and day-to-day leadership. Lead inspire and motivate...
- ...and providing support across multiple communication channels, including phone, email, and chat. The Customer Service Associate will act as a brand ambassador, ensuring client satisfaction, and maintaining positive relationships with customers. Roles & Responsibilities...
- ...leadership Project Leadership Lead global HRIS projects, including new country rollouts, acquisitions, and system enhancements Act as the primary point of contact with BHR and integration vendors Create and maintain documentation, SOPs, and user guides...
- ...Primary Details Time Type: Full time Worker Type: Employee To act as a key P2P contact supporting the business on the overall global P2P process. To expedite purchasing requisitions and purchase orders using the appropriate Procurement and Finance systems as...
- ...and procurement-related actions. Draft approval requests and other project documentation. ~ Cross-Team Collaboration : Act as a liaison between the Cebu and Denmark teams. Provide transparency and coordination during critical project phases. ~...
- ...~ Combines data from both systems when account information is incomplete, ensuring customer records are properly maintained. ~ Act as a focal point for all customer inquiries/issues relating to order, price, credit, logistics, customs, damage, shipping, or related...
- ...documentation Support project deadlines by managing multiple tasks efficiently Project Coordination Act as a key liaison between structural engineers, project managers, and external consultants Coordinate drawing inputs...
- ...time Child-Support ~ Apply deductions and liaise with Services Australia for on-time remittance Strategic Collaboration Act as technical SME in our shift toward a more scalable marketplace payroll model, guiding the transition with expertise. Collaborate...
- ...reflections and voltage drops. Ensures that all designs are optimized for signal and power integrity. Mentor junior engineers and act as primary interface between cross functional teams like firmware mechanical and manufacturing. Travel when needed to North...
- ...coordination and evaluation of the department. Provide direct supervision to individual contributors and offer support to matrix reports. Act as an advisor to units or subunits actively intervening when necessary to meet deadlines and resolve challenges. What makes you...
- ...account cultural differences. Work together with the People Operations Manager partnering the onshore relationship with the GSSC. Act as a Workday super user being a go-to specialist for Workday and process issues and challenges within the People team. Overseeing...
- ...improving hygiene. We are experts in the fields we operate in, investing in training, science, innovation and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a...
- ...business with particular focus on high complexity and urgent tasks and/or first-level review role as applicable. Responsibilities: Act as main preparer role on various tax return/compliance tasks. Prepare the working papers tax returns and/or reports within the...
- ...itineraries accommodations and expense reports. Prepares presentation decks reports and supporting materials. Communication: Acts as a primary liaison between the executive and internal/external stakeholders. Drafts professional emails memos announcements...
- ...and outline key steps in delivering good customer service) Strong analytical and problem solving skills to comprehend solution and act on presented customer concern or problem Minimum keyboarding skills of at least 35 words per minute Ability to multi-task and navigate...
- ...misses to determine root causes and recommend corrective actions. • Maintain accurate HSE records, reports, and documentation. • Act as a liaison between the offshore site and management regarding safety issues and improvements. Strategic Contributions: • Contribute...
65000 - 85000 Php
...design role — our creative team will provide full design support. Key Responsibilities HubSpot Platform Ownership Act as the company’s HubSpot Owner, managing platform setup, optimization, and integrations. Build and customize HubSpot workflows,...- ...organizations to address today's challenges and build for tomorrow—with smarter systems, sharper strategies, and a human touch. We think big, act boldly, and are laying the groundwork to become a leading force in our industry. What You’ll Do As a Part-Time...
- ...maintaining seamless operations for our clients: Client Communication & Support: Manage calls emails and general communications acting as the primary point of contact. Core Administrative Functions: Efficiently handle critical tasks such as A/R A/P work order...