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- ...escalations all through virtual collaboration tools. Coordinate incident bridges and vendor overflow during service risks. Monitor and act on WFM tools and dashboards to maintain SL AHT occupancy and shrinkage targets. Automation & Platforms: Leverage Genesys Cloud...
- ..., in a variety of processes & systems; ability to rapidly learn and take on other tasks as may be assigned Effective ability to act immediately and handle situations whenever the need arises Has a process improvement mindset and can implement change Capable...
Vestas
Pasay13 days ago - ...General Ledger accounting and closing tasks and coordinate communication and implementation across the SSC Finance organization Act as a partner for the rest of Finance within Group and Region to support the development of new concepts, processes, etc. to continuously...
Vestas
Pasay21 days ago - ...reporting. This requires compliance with the Company's Financial Guidelines and cultivating involvement from stakeholders. The group also acts as a business partner for Regional, Project, or Group stakeholders and makes sure that the financial activities-driven decisions are...
Vestas
Pasay9 days ago - ...clients. The Details Continuously develop understanding of payment settlement and trading processes and system workflows Acting as a subject matter expert making sure adequate documentation is in place and stay up to date Use this knowledge and understanding...
- ...will also analyze and consolidate performance data and statistics. They will support clients directly through incident management acting as the front line and an SME escalation point for VISA Operations Control Center (VOCC) for RaIS client escalations and incident Management...
- ...with managing business performance, and engaging with relevant business stakeholders - both finance and non-finance operations. We also act as business partners for regional, business unit/segment, or group stakeholders and make sure that the financial activities-driven...
Vestas
Pasay23 days ago - ...reporting. This includes compliance with the Company's Financial Guidelines while securing engagement with stakeholders. The group also acts as a business partner for Regional, Project or Group stakeholders and makes sure that the financial activities-driven decisions are...
Vestas
Pasay23 days ago - ...ensures that former employees are evaluated efficiently while maintaining compliance with company policies and employment regulations. Acting as key liaison between returning employees, TA rehire recruitment, CM&A and scheduling. The Lead, Rehire develops strategies to...
- ...management procedures Work closely with business users to ensure documentation reflects current practices and supports compliance Act as a go-to resource for resolving complex AP issues, including: Invoice Verification & Processing - Ensure accuracy and...
Vestas
Pasay16 days ago - ...relationships with our valued partners/merchants and will play a key primary role during business reviews, training, and presentations. Act as the primary technical point of contact for a portfolio of merchants and partners, addressing any technical challenges or payment...
- ...with managing business performance, and engaging with relevant business stakeholders - both finance and non-finance operations. We also act as business partners for regional, business unit/segment, or group stakeholders and make sure that the financial activities-driven...
Vestas
Pasay23 days ago - ...compliance. Assist the Accounting Manager in preparing monthly financial reports . Supervise the Cash Disbursement Team and act as Petty Cash Fund (PCF) custodian . Prepare weekly Cash Position Reports (CPR) and cash plans. Post accounting entries...
- ...possessing the ability to see how the different pieces of the puzzle fit together Excellent communicator both written and oral to act as a cross-functional business partner Highly detail oriented with an analytical approach to supporting the strategic decision-making...
- ...claims and answering calls efficiently. Coaches team to deliver KPIs. Ensures adherence to company policy and procedures. Acts as the liaison between operations and middle-management to ensure protocols are being followed. Supports conflict resolution and...
- ...part of a team and independently Respond resourcefully to new priorities and challenges Be action orientated and be prepared to act responsibly with limited information Continually attain industry knowledge practices concepts and strategies Demonstrated...
- ...completing action plans implementing productivity quality and customer-service standards identifying trends and resolving problems. Act as an escalation point for the team and serve as a liaison between senior management and the team. Establish department strategy...
- ...facilitates the work of others. May coordinate assignments beyond work area. Proposes improvements to processes and methods. Acts as a lead coordinating the work of others but is not a supervisor. Works autonomously within established procedures....
- ...additional on-call overtime to support the 24x7 processing model. Key Responsibilities Live Incident Leadership & Coordination Act as the primary incident commander during live service-impacting events. Maintain end-to-end ownership and accountability for the...
- ...change. What is the role that we need Key Responsibilities: Delight customers by providing timely expert advice Act as the first level of support for questions issues and common tasks Prioritize cases and respond to inquiries with speed and precision...
- ...Sales and Revenue Generation Conduct regular client visits and presentations to showcase company capabilities and services Act as the primary point of contact for client inquiries, concerns, and issue resolution Collaborate with internal teams to ensure...
- ...as the Subject Matter Expert during the Client Knowledge Transfer and Shadowing phase Stakeholder & Change Management: Act as a bridge between onshore and offshore teams ensuring effective communication. Collaborate with finance accounting IT and...
- ...Sales and Revenue Generation Conduct regular client visits and presentations to showcase company capabilities and services. Act as the primary point of contact for client inquiries, concerns, and issue resolution. Collaborate with internal teams to ensure...
- ...services. Solves complex problems and takes a new perspective on existing procedures. Self-starter requiring minimal guidance. Acts as a resource for colleagues with less experience. Functional Knowledge ~ Requires conceptual expertise of theories practices...
- ...management, implementation, legal, finance, marketing, etc.) to outline key dependencies, constraints, assumptions, risks and issues Act as a ‘catalyst’ on key issues, special projects and growth of the business Optimize existing growth channels and continuously...
- ...functional consultants and end-users for incident resolution. Ensure data security and compliance with the Philippine Data Privacy Act. Provide documentation of configurations, processes, and restoration procedures. Qualifications: Bachelor’s Degree in IT,...
- ...authorized to work in the Philippines without sponsorship. The Senior Account Support Specialist within the Account Health Support team acts as the primary interface between Amazon and our third-party business partners (Sellers). We obsess over providing world-class...
- ...Serves as an internal consultant for process improvement change management performance monitoring and advanced statistical analysis. Acts as a process facilitator working with teams and leading optimization of workflows. Utilizes transformation practices tools and...
- ...reports that will enable Revenue Management to measure the success of promotional activities as well as in accuracies in pricing. # Acts as the primary technical point of contact for pricing programs in the AS 400. # Creates price programs and supports deployment/...
- ...support role preferably in a customer support function or a call centre; You have a good knowledge of how the Customer Care Centre acts as the main support channel for the customers before during and after they have made purchases; You are passionate about growing...
