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- ...experience in Technical Support is required. Excellent English communication skills. Willingness to learn about how networks and IT technology behave and operate. Basic knowledge of cloud-based applications (Google Drive, Google Sheets, Google Docs) and MS...
- ...YOU HAVE… ~ At least a bachelor’s degree in any field you’re passionate about! ~3 years of customer service experience (may it be email, phone, or chat support). ~ Previous experience supporting SaaS products. ~ Basic knowledge of cloud-based...
- ...ongoing development of customer support and success processes. Demonstrate mastery of the company and Client’s offerings (i.e. its product and services). Understand, investigate, and solve any complex client requests or complaints; particularly when multiple...
- ...written) Excellent problem-solving and critical thinking skills Resourceful and detail-oriented Advantage but not required: BS IT or BS Computer Science graduate Familiar with basic accounting concepts related to budgeting Experience with software design...
- ...databases while also acting as a key liaison for specific customers. You'll be part of an on-call rotation to ensure timely support when it's needed most, and you'll work on projects that help improve processes, internal dashboards, and investigation protocols. As the team...
- ...equality, girls’ rights and inclusion. Plan International believes that in a world where children face so many threats of harm, it is our duty to ensure that we, as an organisation, do everything we can to keep children safe. This means that we have particular responsibilities...
- ...client’s key contacts, unique requirements, and operating processes Demonstrate mastery on the company and client’s offerings (i.e. its product and services) Understand, investigate, and solve any complex client requests or complaints Requirements WHAT WE...
- ...initiatives and collaborating on projects. Take initiative and identify areas of opportunity that you can contribute to help the team as it grows. Acquire valuable customer insights and share them with the rest of the team to improve the education and experience to...
- ...quality output consistently. Proactive and self-motivated. You are eager to find and execute ways to improve our process and make it more applicant-centric. YOU HAVE… ~2 years experience managing a global recruitment team. ~5 years recruitment...
- ...client’s key contacts, unique requirements, and operating processes. Demonstrate mastery on the company and Client’s offerings (i.e. its product and services) Understand, investigate, and solve any complex client requests or complaints; particularly when multiple...
- ...and follow-ups are recorded accurately in Jira and Incident.io. Improve Response Metrics (MTTX): Assist in tracking how long it takes to detect and resolve issues. Keep these timelines updated and surface delays or blockers for further follow-up. Maintain...
- ...Philippines, is seeking skilled and driven coders ready to advance their careers. This two-year remote residency is not for beginners — it is designed for individuals with real coding experience who aim to become elite software engineers. Program Highlights -...
ASG Platform
Tacloban7 days ago
