IT helpdesk support jobs in San Juan

Job Responsibilities: ● Follow standard operations and procedures. ● Recognize and escalate priority problems in accordance with Client standards. ● Ensure one call resolution prioritizing customer satisfaction. ● Perform basic troubleshooting when necessary. Qualifications...

∙ Minimum 3 years’ experience specializing in managing Technical Support or equivalent. ∙ Minimum 5 years’ experience with Hardware/Software troubleshooting especially on Microsoft Products ∙ Candidate shall have deeper understanding on Desktop Engineering, tools, and... 

• Responsible for providing the first line of telephone, chat, e-mail, self-service/web portal help desk support of hardware, systems, sub-systems and/or applications and infrastructure for users. • Answers simple to complex questions about installation, operation, configuration... 

 ...associate experience. What are we looking for? - Completed at least 2nd year college of education (Any IT - Related courses is a plus) - Tech support or IT Service desk background is a plus - Good command of English Language - Technical knowledge is a plus -... 

-Provides IT support / technical assistance to the whole team / company. -Analyze the requirements of the company and organize IT resources accordingly. -Evaluating the needs of the company, deploying the appropriate IT solutions to solve problems and choosing the most... 

 ...resolve latency issues, bottlenecks, and other potential network problems. Preparation of IT equipment for deployment to staffs. Offer staffs with technical help and support for servers, networks, laptops, and other IT devices. Guarantee smooth operations, troubleshoot... 

 ...specific request or incident if applicable - Log & monitor status of IT Infrastructure related Requests and Incident in the ticket...  ...At least 6 months experience as an IT Servicedesk or Technical Support Representative is required - Good in verbal and written communication... 

 ...Job Responsibilities: Provide technical support to end-users via phone, email, or chat....  ...systems and applications. Collaborate with IT teams to escalate and resolve complex...  ...skills. Experience: Previous helpdesk or IT support experience preferred.... 

 ...FOR IMMEDIATE HIRING!!! Job Summary: To provide technical support to users in an efficient and accurate manner. Which will be considered as the firm’s front liner and will solve basic technical problems and provide support for all assigned areas. The goal is to make... 

 ...- rotation every 3 months Candidate must possess at least a Bachelor's/College Degree , any field. Required skill(s): IT Onsite Support, Ticketing System, Incident Management, O365. Must have at least 1 year of relevant working experience 1 online technical... 

At least college graduate of Information Technology / Any It courses. 3 or 3 years required experience. Responsibilities: Resolving IT support requests from employees. Answering employee questions regarding computer system. Gathering and analyzing data to diagnose... 

-4 Years College Graduate -Minimum of two (2) years to three (3) years IT Support experience -Familiar in Excel, Computer parts, Printer, Internet Connection -Configuration/ Network Configuration and etc. -Working knowledge with various operating system and application... 

 ...The Information Management Group is looking to employ an IT Support/Helpdesk. Overview of the Position The IT Support/Helpdesk monitors and maintains the company computer systems, installs, and configures hardware and software, and solves technical issues as they... 

 ...Dive into a world of endless opportunities within the Health, Wellness & Fitness industry, all from the comfort of home. As an IT Helpdesk Support , you'll be spearheading technical solutions for a global clientele, pushing boundaries without ever stepping foot outside... 

 ...chance to broaden your horizons, collaborating with diverse teams and making meaningful contributions on a global scale. As an IT Helpdesk Support, your role is pivotal: from providing first-level assistance to troubleshooting, you'll ensure seamless user experiences... 

 ...the stock market and the systems behind it Motivated to combine the art of design...  ...audience insights in the form of reports Supports and executes research initiatives/studies...  ..., Pasig City 1605 Philippines IT Helpdesk Support Staff Responsibilities: Responsible... 

Monitor network activities, service provider downtime. Troubleshooting network connections (LAN, WAN), Cisco devices, router and switches. Qualifications: Bachelor's degree in Information Technology or equivalent. CCNA Certification and familiar with LINUX is a plus...

Qualifications: With 6 Months experience as Application Support Main tasks Monitor submission of files and recover files if needed. Troubleshoot technical and application issues Support the roll-out of new applications Conduct systems testing of application solutions... 

 ...Yngen Datacom Corp is currently looking for  IT Helpdesk to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. Responsibilities: Maintaining a positive...