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- ...Summary The Help Desk Specialist is the first point of contact for technical support, assisting with desktop systems, applications, and... ...Control and Video Surveillance Contribute to user training, IT documentation, and process improvements Maintain operational...
- Make a difference. Be happy. Grow your career. IT Service Desk Agent I The IT Service Desk Agent provides level 1 support to organizations... ...IT personnel Maintaining and expanding knowledge of help desk procedures and services Adhering to policies and procedures...
- ...serving individual and group medical practitioners as well as nonmedical clients in the United States and United Kingdom. As an IT Help Desk Specialist, you will be the first point of contact for technical support within and for ScribeNet. You will ensure smooth IT...
- ...Job Description Job Overview: The Service Desk Agent serves as the first level of IT support for all Probe users by receiving incidents and service requests through a variety of channels (such as phone, chat, email and ticketing system) and taking the appropriate...
- ...seeking a bilingual (English/Japanese) , customer-focused Tier 1 Help Desk Agent to join our global Help Desk team supporting technology-... ...current on new tools, technologies, and best practices related to IT support and clinical trial systems. Required Skills &...
- ...Job Title: Mandarin-Speaking Customer Support Specialist (Help Desk) Shift: Rotational Key Requirements Fluent in Mandarin (spoken & written) Good English communication skills Minimum 2 years experience in customer service / support roles Experience in...
- ...Job Description Title: Help Desk Supervisor Location: Cebu, Philippines Position Summary & Key Areas of Responsibility: Leads support team leaders and ensures teams meets SLA standards. Coaches team to meet service level agreement objectives. Supports...
- ...practitioners. OffSec's distinct pedagogy and practical, hands-on learning help organizations fill the infosec talent gap by training their teams... ...About the Job We are seeking a candidate to help provide IT support. The ideal candidate will need strong experience in...
- ...Job Title Senior Manager, Help Desk Purpose of the role At Amadeus Hospitality, we envision a 5-Star Operational Model aimed at... ...in business administration, operations management, engineering, IT or a related field. MBA preferred. Significant experience (10+...
- ...Privacy Company, provides global services from its head office in Csomád. Built with Privacy... ...Managing and resolving service desk tickets in a timely manner Providing exceptional... ...a technical customer service role, will help you understand what is required to keep...
- ...create a set of world-class and impactful products and solutions to help organizations and individuals live better lives. We offer... ...Summary We are looking for a dedicated and customer-focused Help Desk / IT Support Specialist to provide first-level technical support to...
- The ResultsCX Help Desk Associate Specialists will be supporting the MS Windows infrastructure of ResultsCX extending to a Global Support... ...requests reported via phone, voicemail, email, or chat and resolve it within the agreed SLA. Escalate incidents and service...
- How you'll make an impact: We're looking for GDS specialists to provide guidance and technical support to our frontline customer service across the full range. Your role in action: Provide Helpdesk support of the full product range on both functional as well as ...
- ...understanding of marketing communications vehicles, tools and execution, both online and offline. Working knowledge of Marketo is helpful. Ability to articulate and evangelize services with stakeholders Ability to manage relationships across different stakeholders...
- ...Job Title Assoc. Manager, Help Desk Purpose of the role Amadeus is committed to providing customers globally with superior support... ...Amadeus Hospitality's Technical Support team offers support to its global customer base in the hospitality industry, and has a strong...
- ...their company, they value a team-oriented approach and foster a positive workforce environment, making your contributions as an IT Help Desk Technician an integral part of their culture. If you possess excellent customer service skills, have relevant IT experience or training...Remote job
- .../Information Technology Location(s) Makati City - National Capital Region - Philippines About The Role As a CBRE Help Desk Analyst, you will be responsible for answering and documenting basic help desk calls related to specific software applications....
- ...accounts and permissions, and maintains accurate documentation of all transactions. Responsibilities Provide day-to-day IT help desk support by diagnosing, resolving, and documenting incidents and service requests in accordance with established procedures and SLAs...
- ...for managing the overall operations and activities of the Service Desk group, ensuring that both productivity and quality standards are... ...support services. Responsibilities Manage end-to-end IT help desk operations by defining service workflows, SLAs, escalation...
- Job Roles and Responsibilities: Oversee the efficient handling of incoming and outgoing communications, including mail, emails, and phone calls, ensuring prompt and professional responses. Track the status of all work orders from initiation to completion of the Maintenance...
- ...HCLTech is urgently hiring for L1 Service Desk for one of our clients. If you think you've got the knowledge, experience, and excellent... ...: • Open, log, prioritize, assign, close tickets logged in the IT Service Desk. • Query the User for all relevant information concerning...
- ...proactive and customer‑oriented Service Desk Analyst to provide first‑level technical... ...candidate has 1–3 years of experience in IT support, excellent communication skills, and... ...customer service and maintain a professional, helpful attitude. Support onboarding/...
- Job Description Apply now Job Title: IT - Service Desk Manager Posting Start Date: 1/30/26 Division: Corporate... ..., and functionality of equipment and systems. This positions helps to develop and implement standards and proceses for the...
- ...Key Responsibilities Serve as the first point of contact for IT support via phone, email, chat, or ticketing system Log, track, prioritize, and resolve service desk tickets according to SLAs Troubleshoot hardware, software, network, and peripheral issues Support...
- ...part of the escalation meetings on the Incidents and Governance and provide valuable inputs. Perform Qualitative Analysis of the Agents with regards to the various SLA parameters and improve the Customer Satisfaction. Acting as primary contact for the Client key...
- ...Time Position target: An IT SUPPORTER’s main responsibility... .... Communicates with Service Desk Customers via formal and... ...presence and correct implementation help the team to meet customer needs... ...possible roles of the Service Desk Agent in the KCS methodology. Can...
- ...experience to a new industry join our team as we help shape a brighter way forward. How we... ...this job involves: The Facilities Help Desk Analyst shall be responsible for:... ...Jones Lang LaSalle (JLL) together with its subsidiaries and affiliates is a leading global...
- ...Resolves and closes incidents/service requests as per Service desk procedures & allocated timelines Escalates unresolved incidents... ...interruptions Monitoring and reporting service desk tickets Analyzing IT incident reports and questions to identify any trends to make...
- ...clarifying needs, and possess technical ability comparable to a Tier 2 Help Desk Technician. This combination ensures that work is completed with... ...experience preferred. Experience: 5+ years of Help Desk or IT support experience Skills Hands-on experience with Windows...
- ...through various communication channels. This includes handling IT Service Desk activities such as incident and service request management in... ...Experience in an ITIL based environment is advantageous. Prior IT Help desk/Service Desk experience is required. Qualifications:...