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- ...fast-growing technology companies, helping its clients represent, protect and grow their... ...to imagine what it's like being an IT Helpdesk. Imagine yourself going to work with one... ...all IT-related issues. Monitor and manage phone, email, chat and ticket queue. Receive...
- ...Role Summary The IT Helpdesk Analyst – Global Service Desk will provide frontline IT support to worldwide pharmaceutical and manufacturing operations. This role is responsible for managing incident and service request tickets, troubleshooting technical issues, and ensuring...
- ...Contribute Through Provide first and mid-level IT support Troubleshooting IT software & hardware issues Coordinating the IT Helpdesk Log Resolve support tickets Assist... ...or network equipment shortages Manage Asset and work-from-home device list Manage...
- ...WE’RE HIRING FOR AN IT HELPDESK TECHNICIAN AT PHILIPPINES! Excis is a global IT support leader globally, driven by innovation... ...application installation/configuration, and account requests. Manage ticketing system by creating, updating, and closing tickets...
- ...stability, and teamwork. As the business expands, we seek to hire an IT Helpdesk Technician I to join our growing company. Job... ...Escalate ticket issues to another technician or the Help Desk Manager Effectively communicate both the problem and its solution to...
- ...Job Title: L1 IT Helpdesk Support (Shift Work) Location: Cebu IT Park, Cebu City (Onsite) Employment Type: Full-Time OVERVIEW... ...suggest process or service improvements. Microsoft 365 Management & Support (Skill Advantage) Troubleshoot Microsoft 365 applications...
- ...Position Title: IT Manager Work Set Up: On-Site Schedule: 3:30 AM to 12:30 PM PH Time Job Location: Clark Outsourcing - Building... ...support via phone, email, and in person Coordinate the IT helpdesk and assign tickets to technicians Set up, configure, and...
- ...This is a remote position. SUMMARY The IT Helpdesk is responsible for installing maintaining testing and repairing systems... ...requests ensuring efficient and effective resolution. Manage and support Active Directory (AD) tasks including user management...
- ...the problem-solving process Direct unresolved issues to the next level of support personnel Provide accurate information on IT products or services Record events and problems and their resolution in logs Follow-up and update customer status and...
- ...Satisfaction Rating, among others, to identify areas for improvement. Oversee the Helpdesk Team, which includes hiring, training, scheduling, assisting and performance management. Generate reports and conduct analysis to identify trends, issues, and opportunities...
- ...looking for: We're looking for a talented Customer Support and IT Helpdesk Specialist to support internal operations. This role involves... ...Suite/Workspace Familiarity with Netsuite, ERP, project management and/or accounting software Experience with user acceptance...
- ...Eligibility Skills Education Experience Responsibility . Provide first-level support for IT issues (hardware, software, email, network access) . Respond to helpdesk tickets, calls, and emails in a timely manner . Assist with computer setup, installation, and...
- ...Position Overview We are seeking an experienced IT Manager to lead the technology function for one of our business units. The IT Manager will be responsible for managing IT infrastructure in the plants/sites, while also overseeing systems and applications. This role...
- "Key Responsibilities Team Leadership & Management • Supervise, mentor, and guide the L1 helpdesk team to ensure high performance and service quality. • Manage... ...Required • Bachelor’s degree in IT, Computer Science, or related field (or equivalent...
- ...in the absence of the Senior Analyst and Helpdesk Team Lead. Provide quality front line... ...Senior Helpdesk Analyst, Helpdesk Services Manager or second level technical support until... ...Experience A Bachelor's/College Degreein IT related field Minimum 5 years' of...
- ...abilities, and a customer-centric approach to ensure a seamless IT support experience. What Will You Do Help Desk Support:... ...technical problems promptly and efficiently. Windows Environment Management: Administer and support Windows-based operating systems,...
- ...This Role Is About: We are looking for a Support Helpdesk Business Specialist for a Property management client of ours. Your Main Responsibilities: Perform... ...screening in instances of false positive or if it's the right business decision. Analyze any ledger...
- ...technical hats and is passionate about delivering end-to-end customer-driven solutions. Job Responsibilities: Monitoring and managing end user support, site services, and VIP support functions to ensure optimal service Maintaining high performance levels for...
- The Project Manager will oversee the complete delivery of technology projects for clients, ensuring that the project scope, timelines, budgets, and team performance are effectively managed. They will act as the primary contact for clients, facilitating stakeholder engagement...
- ...that we can achieve this goal. Job Description A. Vendor Management The role is responsible for overseeing end-to-end vendor... ...updates, and drives operational improvements to enhance efficiency. It also ensures proper issue escalation, aligns with Business Partners...
- ...Summary Overview of the role: The Property Service Centre manages client requests regarding property and facilities repairs and maintenance... ...JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of...
- The IT Audit Managing Consultant is responsible for leading multiple engagement teams, working with a wide variety of clients to deliver professional services, and managing business development activities on strategic accounts specific to IT Audit engagements. This includes...
- ...enhance business continuity. eBiZolution specializes in Emergency Management Systems, Command Control Centers, and Custom Solutions... ...Role Description This is a full-time on-site role for an IT Manager, located in Makati. The IT Manager will oversee the day-...
- ...! About The Job We are seeking a candidate to help provide IT support. The ideal candidate will need strong experience in providing... ...of IT policies and access and reports any concerns to management Maintains local server and related hardware Other duties as...
- ...Job Title: L3 IT Helpdesk Support Agent Overview: We are seeking a proactive and customer-focused Helpdesk Technician to join our... ...resolutions. Responsibilities : Ticket Management: Respond to troubleshoot and resolve incoming tickets related...
- ...QUALIFICATIONS Bachelor of Science degree in Accountancy or Accounting At least five (5) years of extensive experience in an Audit Manager or Audit Team Lead role, specializing in information systems audit within the financial services industry Required Certification...
- ...QUALIFICATIONS: Bachelor's Degree in Information Technology, Computer Science, Management Information Systems (MIS), or a related field. With at least 4-5+ years of experience in IT-related roles, including system administration, network management, or IT support....
- The IT Project Manager acts as the primary liaison between the assigned business unit and the Central IT team. The role is responsible for leading projects through all project management lifecycle phases while ensuring transparency, risk mitigation, and quality delivery...
- Title: IT Project Manager The IT Project Manager is responsible for planning, executing, and ensuring that a project is completed on time and within budget, meeting objectives and achieving desired results. Key Responsibilities Deliver projects on time and...
- ...escalation. Troubleshoot hardware and software issues remotely. Manage hardware/software inventory and asset records. Coordinate with... ...onsite (Ayala Makati) once fully trained. Can troubleshoot IT hardware and software issues Strong communication skills to...