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- ...Role Summary The IT Helpdesk Analyst – Global Service Desk will provide frontline IT support to worldwide pharmaceutical and manufacturing operations. This role is responsible for managing incident and service request tickets, troubleshooting technical issues, and ensuring...
- ...stability, and teamwork. As the business expands, we seek to hire an IT Helpdesk Technician I to join our growing company. Job... ...Escalate ticket issues to another technician or the Help Desk Manager Effectively communicate both the problem and its solution to...
- .... Our work environment represents a culture of dedication, stability, and teamwork. As the business expands, we seek to hire an IT Helpdesk Technician II to join our growing company. Job Responsibilities: Review and analyze escalated tickets from Tier 1 to...
- ...WE’RE HIRING FOR AN IT HELPDESK TECHNICIAN AT PHILIPPINES! Excis is a global IT support leader globally, driven by innovation... ...application installation/configuration, and account requests. Manage ticketing system by creating, updating, and closing tickets...
- ...the problem-solving process Direct unresolved issues to the next level of support personnel Provide accurate information on IT products or services Record events and problems and their resolution in logs Follow-up and update customer status and...
- ...operations role. Experience in SaaS, especially with API-first platforms, multi-tenant architectures, and platform lifecycle management. Proven growth into leadership roles such as team lead, training manager, or senior technical enablement. Strong background...
- ..., with knowledge of platform lifecycle, API-first products, and multi-tenant architectures. Proven growth into leadership, QA management, or senior technical roles. Experience in developing or enhancing QA programs in support, BPO, or digital advertising is a plus...
- Service Delivery Manager (Helpdesk-Financial Services) Position Description As a Service Delivery Manager (SDM), you will have access to... ...policy. 28. You are expected to give team member recognition in its purest form, ensuring that what is expected from the team...
- ...or a closely related field. Advanced degree (MBA or equivalent) is a plus and may be considered alongside relevant operational management experience. Experience At least 2 years of experience in customer support, technical support, workforce management, or a...
- ...backend product support, ad tech engineering support, or technical integrations (BPO or SaaS support preferred). Experienced in managing live chat and ticketing systems like Zendesk, Freshdesk, or Salesforce Service Cloud for efficient customer support. Strong...
- ...Role Overview Our organization is seeking a strategic and technically proficient Technical Training Manager to lead the enablement function for our global support and integrations teams. In this role, you will define the long-term educational roadmap, ensuring our...
- ...Job Description Grace is seeking an HR Helpdesk Specialist to join our HR Operations team... ...handles reporting requests, manages HR data, and participates in audit processes... ...with audit requirements for internal and IT controls and data privacy policy Support...
- ...Key Responsibilities Branch IT Infrastructure : Oversee IT systems across multiple retail branches, ensuring reliable POS, inventory... ...across all branches. Software Development Oversight : Manage end-to-end software development and system enhancements, delivering...
7800 $ per year
...support records Ensure timely and professional resolution of technical requests Requirements Previous experience in IT support, helpdesk, or technical troubleshooting is preferred Strong understanding of computers, operating systems, software, and basic...- ...IT PROJECT MANAGER Location : Philippines Reports to : Regional IT Service Manager (Asia) INTRODUCTION / JOB SUMMARY Responsible for planning, executing, and delivering IT projects, ensuring alignment with business objectives and stakeholder expectations...
- ...IT Audit Manager Makati | Hybrid |Monday to Friday Job Summary: We are seeking a highly skilled and experienced IT Audit Manager to lead and oversee our IT audit functions. The ideal candidate will have a strong background in IT auditing, risk assessment, and...
- ...monitor and track progress. Ensure resource availability and allocation. Prepare and present regular project status updates to IT management and project stakeholders. Report and escalate project issues to management as needed. Manage changes to the project scope,...
- ...technical hats and is passionate about delivering end-to-end customer-driven solutions. Job Responsibilities: ~ Monitoring and managing end user support, site services, and VIP support functions to ensure optimal service ~Maintaining high performance levels for...
- ...be able to prioritize technical issues, manage assigned tasks, and document time spent and... .... JOB REQUIREMENTS ~3+ years of helpdesk/field-onsite technical support experience... ...mobile devices ~ Experience with IT support delivery through remote support tools...
- ...Key Responsibilities: Lead the data analytics/dashboard and web/app development service lines. Manage P&L for both functions. Oversee client delivery for dashboarding, reporting, and website builds. Manage team development across both technical skill sets....
- ...Role Overview The IT Audit Manager is responsible for leading the delivery of IT audit engagements, including the design and implementation of IT control frameworks and the preparation of service organization control (SOC) reports. This role involves managing client...
- ...IT Audit Manager (Hybrid) Makati | Hybrid | Monday to Friday | 3 RTO Job Overview We are looking for an experienced and strategic IT Audit Manager to lead and manage IT audit engagements, ensuring strong governance, risk management, and compliance across...
- ...is bring your human best. What will your story be? Apply now! Learn more: jti.com Reporting to: D&IT Manager Duty Post: HQ BGC Taguig City Application Duration: This job posting will remain open until the vacancy is filled....
- 募集要項 業務内容 ITプロジェクトマネージャーとして、システム・IT関連プロジェクト全体の進行管理を担当していただきます。 ・ITプロジェクトの計画立案から完了までの進行管理 （スケジュール・タスク・進捗・品質管理） ・プロジェクト目標・予算・リソース（人員・コスト）の管理 ・開発チームや関係部署への指示・調整 ・プロジェクト課題やリスクの把握・改善対応 ・クライアントや社内ステークホルダーとの調整・報告業務 ・プロジェクト状況をまとめたレポート作成および経営層への報告 ・業務プロセスの改善提案・運用ルー...
- 募集要項 業務内容 PM／管理職として、技術とマネジメントの両軸でプロジェクトをリードします。 ・Java・PHPを用いたECシステム／CRM連携ツールの設計・開発・品質管理 ・UI/UX改善提案、新システム設計・構築の統括 ・日本本社と現地開発チームのブリッジ業務 ・プロジェクト全体の進行管理・品質管理 ・チームリーダーとしてのメンバー管理・育成 ・AI開発経験をお持ちの方は、関連プロジェクトで優遇 ✨ PG／SEからPL・PMへステップアップしたい方も歓迎 求める人材 ...
- ...IT Audit Manager (CISA) | HYBRID Makati City | Hybrid | Monday to Friday | 3 Days RTO Job Description We are looking for a highly experienced and strategic IT Audit Manager (CISA) to lead and manage IT audit engagements across systems, infrastructure,...
- ...Philippines, part of the GECO Asia Group of Companies, is a specialist IT Consulting Services company with headquarters in Singapore and two delivery centers in the Philippines. Position: IT Project Manager Are you an experienced IT Project Manager with a strong...
150 Php per day
...Role Snapshot – IT Security (Officer/Manager) Company: Esquire Financing Inc. Location: Arca South, Taguig (Onsite) Level: Mid to Senior (Officer / Manager track) Budget: ₱135K – ₱175K basic + allowances What They're Really Looking For...- ...IT AUDIT MANAGER Location : Makati Work Setup : Hybrid (3 DAYS RTO) Work Schedule : Monday - Friday The IT Audit Manager is responsible for leading multiple engagement teams, working with a wide variety of clients to deliver professional services...
- ...-on experience with APIs, server-side event tracking, webhooks, and SDKs to enhance functionality. Proficient in navigating Ads Manager or similar advertising platforms to drive impactful campaigns. Adept at interpreting and debugging API payloads (JSON/XML) with...