Hiring for Call center Agents in Top Bpo's. Hmo Day 1.
Full-time
Gratitude Jobs Ahead HR Inc
Description - Handle incoming customer queries through phone calls efficiently.
- Provide knowledgeable answers to customer inquiries and issues.
- Maintain a positive attitude and foster customer goodwill.
- Document all customer interactions accurately in the system.
- Collaborate with team members and management to improve processes.
Requirements
- Educational Qualifications: Diploma in a relevant field or equivalent experience
- Experience Level: 1-3 years of experience in a call center environment
- Skills and Competencies: Excellent verbal and written communication skills
- Qualities and Traits: Strong problem-solving abilities and customer-focused mindset
- Working Conditions: Ability to work in a fast-paced call center environment
Vacancy posted 22 days ago
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