Hiring for Call center Agents in Top Bpo's. Hmo Day 1.
Full-time
Gratitude Jobs Ahead HR Inc
Description - Provide exceptional customer service to clients through various channels.
- Handle inquiries efficiently and resolve issues in a timely manner.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to improve service delivery and customer satisfaction.
- Stay updated on product knowledge and company policies.
Requirements
- Educational Qualifications: Diploma or equivalent in a relevant field.
- Experience Level: 3-5 years in a call center or customer service role.
- Skills and Competencies: Excellent verbal and written communication skills.
- Skills and Competencies: Strong problem-solving abilities and empathy.
- Qualities and Traits: Ability to work in a fast-paced environment and adapt to changes.
- Responsibilities and Duties: Familiarity with CRM systems and proficiency in basic computer applications.
- Working Conditions: Must be willing to work in shifts as per business requirements.
Vacancy posted 21 days ago
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