Customer Service Representative
Full-time
JetSon Manpower Agency
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information about products and services.
- Resolve customer complaints efficiently and effectively.
- Maintain detailed records of customer interactions.
- Collaborate with team members to improve customer service processes.
- Stay updated on product knowledge and company policies.
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: With 6 months of experience in customer service preferred.
- Skills and Competencies: Strong English language skills, excellent communication abilities, and proficiency in customer service standards.
- Responsibilities and Duties: Address customer inquiries, resolve issues, and provide product information effectively.
- Working Conditions: Office-based with standard working hours.
- Qualities and Traits: Friendly, patient, proactive, and able to handle customer complaints with a positive attitude.
Vacancy posted 3 days ago
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